Outreach Sales Execution Platform
OutreachExternal reviews
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In hindsight, Salesloft’s user experience is much better
What do you like best about the product?
Being able to add individual emails to an additional sequence, such as a "follow up" is great. Some of the sequence building features and calendar or meeting integrations are nice however at this point is expected given the standard in the market.
What do you dislike about the product?
A lot unfortunately, the plug-in is clunky, slow and feels like the workflow hadn't been worked out before it was released.
The g-mail integration constantly has issues where cache has to be cleared for logged in sessions to be recognised.
The UI is messy and the analytics page should have far more OOTB content, such as, suggested comparison drilldowns per team and much more data points on cadences.
Any step to do with LinkedIn is slow or broken, such as trying to connect to leads through the sequence step is painful and often doesn't fit in the plug-in window so each time you have to scroll to press done. The LinkedIn integrations are just limited in general, for example there is no way to track LinkedIn messages or inmails sent or replied to.
The email tracker is limited compared to Yesware which gives much more data points.
Overall, the feel after using Salesloft, Yesware and other software with similar features is that they are much cleaner and easier to use without bugs at every corner.
The g-mail integration constantly has issues where cache has to be cleared for logged in sessions to be recognised.
The UI is messy and the analytics page should have far more OOTB content, such as, suggested comparison drilldowns per team and much more data points on cadences.
Any step to do with LinkedIn is slow or broken, such as trying to connect to leads through the sequence step is painful and often doesn't fit in the plug-in window so each time you have to scroll to press done. The LinkedIn integrations are just limited in general, for example there is no way to track LinkedIn messages or inmails sent or replied to.
The email tracker is limited compared to Yesware which gives much more data points.
Overall, the feel after using Salesloft, Yesware and other software with similar features is that they are much cleaner and easier to use without bugs at every corner.
What problems is the product solving and how is that benefiting you?
Outbound outreach however the response rates and engagement level has not increased since using Salesloft. I feel if anything the workflow has only increased in time spent.
Recommendations to others considering the product:
Test a wide array of the market as there are so many tools that do the same thing at a modest standard however if you need more for a larger team than a more enterprise grade tool will be necessary.
Open Review
What do you like best about the product?
Keeps me on track during prospecting and takes the brainpower out of cadences
What do you dislike about the product?
Can't always trust if my emails have actually been opened
What problems is the product solving and how is that benefiting you?
Hitting more clients faster and in more efficient manners
Let Outreach do the work for you!
What do you like best about the product?
I had not previously used any type of interface like Ooutreach. The features I like best are sequencing and mass importing contacts from SFDC. This is the best software I have seen in terms of a sales aid.
What do you dislike about the product?
I have had a few issues with SSO. I was not sure how to find the prospects once I uploaded them and did not choose to add them to a sequence, but I found out through the knowledge base and the resources available to me!
What problems is the product solving and how is that benefiting you?
I have 1300 "prospect" accounts in my book of business. There are sometimes thousands of contacts at a company that would be a good fit for me to reach out to. Outreach does the work for me by having a great sequencing feature that automatically sends my scheduled emails. I have saved so much time and casted a much wider net through Outreach.
Recommendations to others considering the product:
Save time, increase revenue. Let Outreach do the work for you. It's much smarter than us humans.
Intuitive sales platform, has everything needed for effective outreach no pun intended.
What do you like best about the product?
The sequences. I previously used Outlook Quick Parts, and Sequences are like that on steroids.
What do you dislike about the product?
That contacts are called "Prospects" - which is inaccurate in the VAST majority of sales roles. Also, I need to push enter twice to search a prospect from the search bar. It switches from "All Prospects" to "Prospects" as I do so for no reason.
What problems is the product solving and how is that benefiting you?
Quickly and efficiently contacting many customers at once, and being able to quickly review past calls and emails, via the activity tabs per customer.
Excellent tool
What do you like best about the product?
Outreach is easy to use yet very powerful. Using sequences, snippets, and templates really helps to automate while still enabling a personalized touch.
What do you dislike about the product?
The quality of the phone dialer can sometimes be a little wonky. Usually it's fine and I haven't seen it any better with competitors.
What problems is the product solving and how is that benefiting you?
Automating day to day outreach and making sure to be reminded to complete your tasks is very helpful.
Well crafted solution for all customer-facing reps
What do you like best about the product?
It helps organize and automate outreach to a large territory like mine(650+ accounts) with ease. Cadences, sequences, lead lists, and the calling feature is really great.
What do you dislike about the product?
Can't really pin point anything I don't like. It took some getting used to but it's improved over the past year very significantly.
What problems is the product solving and how is that benefiting you?
tracking email effectiveness, calling and logging activity within Salesforce with ease. Saves hours of busy work.
Efficient and ease of use
What do you like best about the product?
It is so easy to upload leads and start the campaign.
What do you dislike about the product?
Actually nothing much. Sometimes the LinkedIn integration isn't seamlesss
What problems is the product solving and how is that benefiting you?
Ability to connect to customers so quickly.. able to set up campaigns and get going very fast.
Recommendations to others considering the product:
great to use.
Outreach is a great sales tool
What do you like best about the product?
It is easy to use and very efficient to reach out to sales contacts
What do you dislike about the product?
nothing at the moment. it has everything i need to work smart
What problems is the product solving and how is that benefiting you?
I am able to reach out to multiple contacts with a push of a button
Effective way to cast wide net for new business communication
What do you like best about the product?
You're able to reach out to an exponentially higher amount of people that you couldn't reach out to manually.
What do you dislike about the product?
Not understanding how to separate out tasks for just ripping cold calls to new leads
What problems is the product solving and how is that benefiting you?
Initial connection with new prospects that we've never engaged with before. Not having to spend manual time with initial follow-up to new prospects
Recommendations to others considering the product:
Recommend if you're looking to initially connect and follow-up with a high volume of new prospects
Makes prospecting easy
What do you like best about the product?
The ability to set up and track multiple campaigns through a single interface. Outreach makes it easy to design sequences and track data.
What do you dislike about the product?
Yet to run into any issues. The app does need to be reconnected every so often, however this may be due to switching locations on my end.
What problems is the product solving and how is that benefiting you?
Outreach reduces the need to manually track prospecting sequences which can be cumbersome through a CRM or spreadsheets.
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