Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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Excellent tool
What do you like best about the product?
Outreach is easy to use yet very powerful. Using sequences, snippets, and templates really helps to automate while still enabling a personalized touch.
What do you dislike about the product?
The quality of the phone dialer can sometimes be a little wonky. Usually it's fine and I haven't seen it any better with competitors.
What problems is the product solving and how is that benefiting you?
Automating day to day outreach and making sure to be reminded to complete your tasks is very helpful.
Well crafted solution for all customer-facing reps
What do you like best about the product?
It helps organize and automate outreach to a large territory like mine(650+ accounts) with ease. Cadences, sequences, lead lists, and the calling feature is really great.
What do you dislike about the product?
Can't really pin point anything I don't like. It took some getting used to but it's improved over the past year very significantly.
What problems is the product solving and how is that benefiting you?
tracking email effectiveness, calling and logging activity within Salesforce with ease. Saves hours of busy work.
Efficient and ease of use
What do you like best about the product?
It is so easy to upload leads and start the campaign.
What do you dislike about the product?
Actually nothing much. Sometimes the LinkedIn integration isn't seamlesss
What problems is the product solving and how is that benefiting you?
Ability to connect to customers so quickly.. able to set up campaigns and get going very fast.
Recommendations to others considering the product:
great to use.
Outreach is a great sales tool
What do you like best about the product?
It is easy to use and very efficient to reach out to sales contacts
What do you dislike about the product?
nothing at the moment. it has everything i need to work smart
What problems is the product solving and how is that benefiting you?
I am able to reach out to multiple contacts with a push of a button
Effective way to cast wide net for new business communication
What do you like best about the product?
You're able to reach out to an exponentially higher amount of people that you couldn't reach out to manually.
What do you dislike about the product?
Not understanding how to separate out tasks for just ripping cold calls to new leads
What problems is the product solving and how is that benefiting you?
Initial connection with new prospects that we've never engaged with before. Not having to spend manual time with initial follow-up to new prospects
Recommendations to others considering the product:
Recommend if you're looking to initially connect and follow-up with a high volume of new prospects
Makes prospecting easy
What do you like best about the product?
The ability to set up and track multiple campaigns through a single interface. Outreach makes it easy to design sequences and track data.
What do you dislike about the product?
Yet to run into any issues. The app does need to be reconnected every so often, however this may be due to switching locations on my end.
What problems is the product solving and how is that benefiting you?
Outreach reduces the need to manually track prospecting sequences which can be cumbersome through a CRM or spreadsheets.
Great product; lots of great features to help sales reps.
What do you like best about the product?
1. It automates the sending out of e-mails
2. it automates follow ups
3. it has everything in one interface.
2. it automates follow ups
3. it has everything in one interface.
What do you dislike about the product?
It would be helpful for when someone returns my calls via Outreach if a window would pop with all the customer data.
For example, the other day someone returned my phone but it only showed the name - not all the account detail and I was scrambling to remember who it was.
For example, the other day someone returned my phone but it only showed the name - not all the account detail and I was scrambling to remember who it was.
What problems is the product solving and how is that benefiting you?
I have had customers respond to an e-mail that I didn't personally send; the system sent it. This was great. It's a set it and forget it type situation for biz e-mails.
I also like the ability to make phone calls from it; that is nice.
It's also helpful to see who has viewed my e-mails.
It does have a plug-in with Connect and Sell that is very helfpul.
I also like the ability to make phone calls from it; that is nice.
It's also helpful to see who has viewed my e-mails.
It does have a plug-in with Connect and Sell that is very helfpul.
A great tool for any commercial team
What do you like best about the product?
A great tool for reaching out to existing clients or prospects by allowing you to launch mass sequences in one go. This has saved a huge amount of time and hassle. The gmail integration is also very handy for sending email templates and sharing calendar access to book meetings.
What do you dislike about the product?
Occasionally the Gmail integration requires you to log in again before you can start using the email features.
What problems is the product solving and how is that benefiting you?
Customer contact efficiency to help reach out to more clients faster increasing the number of booked meetings and also improving client communication.
Outreach for AEs
What do you like best about the product?
It can help automate my work processes and track my interactions with prospects and contacts. It syncs my activities in SFDC, which is great for visibility and reporting.
What do you dislike about the product?
I get logged out all of the time. Some of the settings are also not super intuitive or hidden, and it seems as though we are limited in some of the things we can do.
What problems is the product solving and how is that benefiting you?
It helps us to automate and track a lot of our sales activities. We can easily share templates and sequences with the rest of the team to help us all get better results.
Great way to manage prospects
What do you like best about the product?
The multpile ways in which you can reach each contact with a system designed to keep track of all activities performed.
What do you dislike about the product?
Nothing at all the application works great
What problems is the product solving and how is that benefiting you?
I am capable in making multiple contact attempts all from one single platform.
Recommendations to others considering the product:
No recommendations at this time
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