Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach Review
What do you like best about the product?
Helpful with follow ups, especially with email. Can make calendar invites link automatically to allow prospects to self schedule.
What do you dislike about the product?
The formatting for the calendar feature is a bit buggy and can be fickle when selecting. Also customers often don't intuitively understand they need to click on the time links to schedule. The Outreach extensions is useful for logging calls easily but often crashes. Also overall slows down my computer when using.
What problems is the product solving and how is that benefiting you?
Easier and more timely follow up. Ability to self remind on things in an organized fashion. Logging of activity for mgt views.
Key tool for any successful AE
What do you like best about the product?
Outreach allows you as an AE to efficiently prospect email and add into cadences all new contacts from an account.
What do you dislike about the product?
If we could add prospects on LI within the tool it would be super helpful.
What problems is the product solving and how is that benefiting you?
Email outreach and account planning.
Outreach - food for Thought
What do you like best about the product?
I like the ability to send sequences and see the insights to determine which emails are high performance in terms of views and click and which are not. I've only used Outreach for sequences no other tool than Marketo, but it wasn't self serve.
What do you dislike about the product?
It's difficult to move steps around in a sequence and change the name of each email to reflect its new position in the sequence. I realize there is a button to move emails within a sequence up and down in the order, but it's a bit clunky and I can't make changes swiftly.
What problems is the product solving and how is that benefiting you?
I'm able to connect and educate a large number of people on various topics removing the very manual previous process of doing it one by one. I get to sort through my leads and see who's opened the email and clicked, then prioritize them to call first.
Recommendations to others considering the product:
A great tool that allows creativity when messaging potential customers.
I work with Outreach on a daily basis and find the sequence functions to be immensely valuable.
What do you like best about the product?
The capability to automate my workflow is a huge benefit in allowing me to focus on the execution of the tasks directly in front of me. I strongly recommend utilizing the "Outreach Everywhere Extension" from the Google Store as it causes an immense boost in productivity when used in tandem with SFDC, Gmail, etc.
What do you dislike about the product?
The throttling of how many contacts I can have engaged in certain types of sequences REALLY annoys me and having my daily email capped for bulk sends is a problem for me. A key area where this causes me angst is when I am doing a bulk compose to invite a lot of people to our events; this cap stresses me out because I literally go through and plan out how many people I can invite per day and it just ends up being a significant waste of time instead of just being able to do one massive bulk invite. Phew! Venting session over - all in all - I still love Outreach.
What problems is the product solving and how is that benefiting you?
I find it most useful for a standardized means to transition "Top of Funnel" to "Middle of Funnel". It is relevant in both cold outreach and converting intent signals. Every meeting that I have arranged has been a product of a contact being placed into a Sequence.
Recommendations to others considering the product:
Outreach has been an agile enough tool for both TOFU and MOFU processes: highly recommended!
Helpful for automation and avoiding duplicative work
What do you like best about the product?
I am able to easily send out mass emails, run email campaigns (sequences), and get through call blocks efficiently.
What do you dislike about the product?
Pipeline viewing is not easy to do so I don't use it. When calling or completing tasks, there is no easy way to update notes on opportunities or set next step dates that are synced in Salesforce. If using Outreach in a large org, there will be a lot of duplicate contacts most likely so it can be hard to stay organized.
What problems is the product solving and how is that benefiting you?
I am faster at reaching out to prospects and clients when I have an organized list or set of tasks that are predetermined. If I have a campaign in mind and can set it up quickly in Outreach, the platform makes it easy to execute.
Great tool with a lot of customization options and integrations.
What do you like best about the product?
-It's user friendly
-Lots of integrations which makes simplify the workflow (i.e SFDC, Gmail, ZoomInfo, LeadIQ, etc)
-Lots of customization options
-Lots of integrations which makes simplify the workflow (i.e SFDC, Gmail, ZoomInfo, LeadIQ, etc)
-Lots of customization options
What do you dislike about the product?
-You can't move the steps of a sequence once it's launched.
What problems is the product solving and how is that benefiting you?
automating outbound sales motions
AE
What do you like best about the product?
Outreach is a great software for creating sequences. It's integration with Salesforce allows for your team to Q-up a bunch of contacts seamlessly. Love it in my day to day.
What do you dislike about the product?
There isn't a specific thing that stands out. Biggest issue is loosing admin access as a company scales. That can be valuable for creating sequences on the fly.
What problems is the product solving and how is that benefiting you?
I'm solving for setting meetings & following up discovery calls when there isn't a specific next step. It works well for both of these use cases. It help keeps me organized.
Team is great, product is good but could use some new features.
What do you like best about the product?
The team, everyone is quick to respond and helpful.
What do you dislike about the product?
The UI is not the best, they have some features that really need to be updated, there is a lot of clicking involved which makes provisioning a long process.
What problems is the product solving and how is that benefiting you?
We've had a lot of issues with tracking activity to SFDC. We were given a Technical Account Manager for free to resolve our issues.
A must have tool for anyone in sales
What do you like best about the product?
The best part is being able to have analytics for emails and campaigns. Outreach makes it so easy to reach a large number of people without worrying about forgetting to contact them back
What do you dislike about the product?
There's really not much to complain about. If I had to say anything at all it would be the learning curve. It does take a minute to figure out how to create campaigns.
What problems is the product solving and how is that benefiting you?
The biggest problem I am trying to solve is to be able to reach a lot of people and be able to know who has been interacting with my content in order for me to reach back out
Outreach Review
What do you like best about the product?
Reminders that allow me to simplify my contacting
What do you dislike about the product?
Importing of data does not always provide enough information
What problems is the product solving and how is that benefiting you?
Better contact with customers and spending less time contacting.
Recommendations to others considering the product:
Outreach will simplify your workday.
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