Outreach Sales Execution Platform
OutreachExternal reviews
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Automation at it's finest
What do you like best about the product?
The upsides of using Outreach include the extension that plugs right into your email, making scheduling meetings easier and more efficient. The outreach reminders regarding steps in a campaign is helpful, too, to ensure you're nurturing your leads.
What do you dislike about the product?
My dislikes include the rigid categories in which data has to fit if it's imported. For example, when uploading a list of contacts, I can't always align category for category the proper information to make customizing as streamlined as possible.
What problems is the product solving and how is that benefiting you?
I am engaging with customers and reaching out to prospects using the Outreach tool. Additionally, I am using the email plug-in tools to easily schedule meeting with prospects and customers.
Easy to Use
What do you like best about the product?
Ability to keep track of records easily and sort and filter when looking for other records
What do you dislike about the product?
There is no texting option, only calls. it would be much more convenient to be able to text as well. also there is no easy way to merge dupe records. or search for a prospect via phone number
What problems is the product solving and how is that benefiting you?
ability to contact prospects and set tasks that are independent of sequences.
Recommendations to others considering the product:
very easy to use and definitely easy to learn
Outreach is great!
What do you like best about the product?
Streamlining email communication, template sharing
What do you dislike about the product?
Limited capabilities with current version. (Our fault)
What problems is the product solving and how is that benefiting you?
Email communication and open verification
Outreach helped me so much to reach out to my White Space Accounts
What do you like best about the product?
The easy way of creating Personalized Templates
What do you dislike about the product?
I did find all the features I needed on Outreach
What problems is the product solving and how is that benefiting you?
An easy and better way to start relationships with my prospects
Strategic Account Manager
What do you like best about the product?
Outreach provides a one-stop shop for growth reps to manage large books of business and expansion sequencing. Marketing ops works to add tasks to our queue with ease, and help with day to day pipeline management since everything syncs back to SFDC.
What do you dislike about the product?
Task priority for growth reps is a bit manual and would like to see more automation/levers to control how sequences load on the home page of Outreach.
What problems is the product solving and how is that benefiting you?
Solving omnichannel outbound activity for a large book of business - the benefits we have realized are plenty, but they start with great cross-functional collaborations between our departments.
Awesome tool!
What do you like best about the product?
Outreach is great in terms of automating and streamlining your prospecting initiatives.
What do you dislike about the product?
There's nothing I dislike. It's a critical tool in my sales tech stack.
What problems is the product solving and how is that benefiting you?
Outreach is a time-saver in terms of contacting many individuals via phone and email while also tracking when they open it.
Great sales tool!
What do you like best about the product?
The sequencing and templates are fantastic tools to improve efficiency.
What do you dislike about the product?
It could be easier to use and learn to master. But overall, not too hard to learn.
What problems is the product solving and how is that benefiting you?
The sequencing helps me to automate my follow-up touch points.
Easy to Use CRM and Marketing Tool
What do you like best about the product?
It's easy to navigate and drill into reports. I can also find clusters of demographic groups for marketing easily and tracks wonderfully.
What do you dislike about the product?
Duplicate information can also easily be imported.
What problems is the product solving and how is that benefiting you?
How to manage demand generation in an account book over 1000. Being able to contact my accounts in a tailored but scalable way.
Recommendations to others considering the product:
Try it- it really is easy to use!
Great SEP
What do you like best about the product?
It keeps things on track, and helps to keep focused. The metrics are super helpful for pacing, and keeping on target the UX is pretty intuitive. It's the only SEP I've used, but knowing about the competitors I feel spoiled that this is the first one.
What do you dislike about the product?
Sometimes the chrome extension is clunky when trying to add prospects, and reads the wrong page. One thing that bugs me in sequences is there is no option when cold calling someone to put 'interested, but not right now' it's very binary, and the successful connect finishes the sequences.
What problems is the product solving and how is that benefiting you?
Prospecting. We're building pipeline to bring more deals across the finish line, and Outreach definitely helps with that. Keeping you prompted with task completion, and an easy to navigate tasks manager is super helpful in adding more successful prospects.
Game changer!
What do you like best about the product?
The sequences eliminate the need for you to manage your tasks, and enable you to use that time for additional account planning. The ability to filter tasks by activity type and sequence also enables you to execute more cold calls and leave more voicemails.
What do you dislike about the product?
You are unable to send combined availability using the outreach tool. So you have to go back and forth between Gmail calendars to select availability in the tool.
What problems is the product solving and how is that benefiting you?
The primary problem I’m solving with outreach is adhering to a disciplined follow-up cadence. I’m also trying to be more scientific about the content I use based on what gets the best response.
I’ve definitely noticed an uptick in the volume of activities.
I’ve definitely noticed an uptick in the volume of activities.
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