Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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Helpful for automation and avoiding duplicative work
What do you like best about the product?
I am able to easily send out mass emails, run email campaigns (sequences), and get through call blocks efficiently.
What do you dislike about the product?
Pipeline viewing is not easy to do so I don't use it. When calling or completing tasks, there is no easy way to update notes on opportunities or set next step dates that are synced in Salesforce. If using Outreach in a large org, there will be a lot of duplicate contacts most likely so it can be hard to stay organized.
What problems is the product solving and how is that benefiting you?
I am faster at reaching out to prospects and clients when I have an organized list or set of tasks that are predetermined. If I have a campaign in mind and can set it up quickly in Outreach, the platform makes it easy to execute.
Great tool with a lot of customization options and integrations.
What do you like best about the product?
-It's user friendly
-Lots of integrations which makes simplify the workflow (i.e SFDC, Gmail, ZoomInfo, LeadIQ, etc)
-Lots of customization options
-Lots of integrations which makes simplify the workflow (i.e SFDC, Gmail, ZoomInfo, LeadIQ, etc)
-Lots of customization options
What do you dislike about the product?
-You can't move the steps of a sequence once it's launched.
What problems is the product solving and how is that benefiting you?
automating outbound sales motions
AE
What do you like best about the product?
Outreach is a great software for creating sequences. It's integration with Salesforce allows for your team to Q-up a bunch of contacts seamlessly. Love it in my day to day.
What do you dislike about the product?
There isn't a specific thing that stands out. Biggest issue is loosing admin access as a company scales. That can be valuable for creating sequences on the fly.
What problems is the product solving and how is that benefiting you?
I'm solving for setting meetings & following up discovery calls when there isn't a specific next step. It works well for both of these use cases. It help keeps me organized.
Team is great, product is good but could use some new features.
What do you like best about the product?
The team, everyone is quick to respond and helpful.
What do you dislike about the product?
The UI is not the best, they have some features that really need to be updated, there is a lot of clicking involved which makes provisioning a long process.
What problems is the product solving and how is that benefiting you?
We've had a lot of issues with tracking activity to SFDC. We were given a Technical Account Manager for free to resolve our issues.
A must have tool for anyone in sales
What do you like best about the product?
The analytics don’t seem to always be accurate. Sometimes when it looks like people have opened emails, it might be an auto email checker that shows they opened the email. It’s hard to tell sometimes if they really opened the mail.
What do you dislike about the product?
Creating more out of the box campaigns that align to my needs would be helpful.
What problems is the product solving and how is that benefiting you?
The biggest problem I am trying to solve is to be able to reach a lot of people and be able to know who has been interacting with my content in order for me to reach back out
Outreach Review
What do you like best about the product?
Reminders that allow me to simplify my contacting
What do you dislike about the product?
Importing of data does not always provide enough information
What problems is the product solving and how is that benefiting you?
Better contact with customers and spending less time contacting.
Recommendations to others considering the product:
Outreach will simplify your workday.
Automation at it's finest
What do you like best about the product?
The upsides of using Outreach include the extension that plugs right into your email, making scheduling meetings easier and more efficient. The outreach reminders regarding steps in a campaign is helpful, too, to ensure you're nurturing your leads.
What do you dislike about the product?
My dislikes include the rigid categories in which data has to fit if it's imported. For example, when uploading a list of contacts, I can't always align category for category the proper information to make customizing as streamlined as possible.
What problems is the product solving and how is that benefiting you?
I am engaging with customers and reaching out to prospects using the Outreach tool. Additionally, I am using the email plug-in tools to easily schedule meeting with prospects and customers.
Easy to Use
What do you like best about the product?
Ability to keep track of records easily and sort and filter when looking for other records
What do you dislike about the product?
There is no texting option, only calls. it would be much more convenient to be able to text as well. also there is no easy way to merge dupe records. or search for a prospect via phone number
What problems is the product solving and how is that benefiting you?
ability to contact prospects and set tasks that are independent of sequences.
Recommendations to others considering the product:
very easy to use and definitely easy to learn
Outreach is great!
What do you like best about the product?
Streamlining email communication, template sharing
What do you dislike about the product?
Limited capabilities with current version. (Our fault)
What problems is the product solving and how is that benefiting you?
Email communication and open verification
Outreach helped me so much to reach out to my White Space Accounts
What do you like best about the product?
The easy way of creating Personalized Templates
What do you dislike about the product?
I did find all the features I needed on Outreach
What problems is the product solving and how is that benefiting you?
An easy and better way to start relationships with my prospects
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