Outreach Sales Execution Platform
OutreachReviews from AWS customer
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AE
What do you like best about the product?
Outreach is a great software for creating sequences. It's integration with Salesforce allows for your team to Q-up a bunch of contacts seamlessly. Love it in my day to day.
What do you dislike about the product?
There isn't a specific thing that stands out. Biggest issue is loosing admin access as a company scales. That can be valuable for creating sequences on the fly.
What problems is the product solving and how is that benefiting you?
I'm solving for setting meetings & following up discovery calls when there isn't a specific next step. It works well for both of these use cases. It help keeps me organized.
Team is great, product is good but could use some new features.
What do you like best about the product?
The team, everyone is quick to respond and helpful.
What do you dislike about the product?
The UI is not the best, they have some features that really need to be updated, there is a lot of clicking involved which makes provisioning a long process.
What problems is the product solving and how is that benefiting you?
We've had a lot of issues with tracking activity to SFDC. We were given a Technical Account Manager for free to resolve our issues.
A must have tool for anyone in sales
What do you like best about the product?
The analytics don’t seem to always be accurate. Sometimes when it looks like people have opened emails, it might be an auto email checker that shows they opened the email. It’s hard to tell sometimes if they really opened the mail.
What do you dislike about the product?
Creating more out of the box campaigns that align to my needs would be helpful.
What problems is the product solving and how is that benefiting you?
The biggest problem I am trying to solve is to be able to reach a lot of people and be able to know who has been interacting with my content in order for me to reach back out
Outreach Review
What do you like best about the product?
Reminders that allow me to simplify my contacting
What do you dislike about the product?
Importing of data does not always provide enough information
What problems is the product solving and how is that benefiting you?
Better contact with customers and spending less time contacting.
Recommendations to others considering the product:
Outreach will simplify your workday.
Automation at it's finest
What do you like best about the product?
The upsides of using Outreach include the extension that plugs right into your email, making scheduling meetings easier and more efficient. The outreach reminders regarding steps in a campaign is helpful, too, to ensure you're nurturing your leads.
What do you dislike about the product?
My dislikes include the rigid categories in which data has to fit if it's imported. For example, when uploading a list of contacts, I can't always align category for category the proper information to make customizing as streamlined as possible.
What problems is the product solving and how is that benefiting you?
I am engaging with customers and reaching out to prospects using the Outreach tool. Additionally, I am using the email plug-in tools to easily schedule meeting with prospects and customers.
Easy to Use
What do you like best about the product?
Ability to keep track of records easily and sort and filter when looking for other records
What do you dislike about the product?
There is no texting option, only calls. it would be much more convenient to be able to text as well. also there is no easy way to merge dupe records. or search for a prospect via phone number
What problems is the product solving and how is that benefiting you?
ability to contact prospects and set tasks that are independent of sequences.
Recommendations to others considering the product:
very easy to use and definitely easy to learn
Outreach is great!
What do you like best about the product?
Streamlining email communication, template sharing
What do you dislike about the product?
Limited capabilities with current version. (Our fault)
What problems is the product solving and how is that benefiting you?
Email communication and open verification
Outreach helped me so much to reach out to my White Space Accounts
What do you like best about the product?
The easy way of creating Personalized Templates
What do you dislike about the product?
I did find all the features I needed on Outreach
What problems is the product solving and how is that benefiting you?
An easy and better way to start relationships with my prospects
Strategic Account Manager
What do you like best about the product?
Outreach provides a one-stop shop for growth reps to manage large books of business and expansion sequencing. Marketing ops works to add tasks to our queue with ease, and help with day to day pipeline management since everything syncs back to SFDC.
What do you dislike about the product?
Task priority for growth reps is a bit manual and would like to see more automation/levers to control how sequences load on the home page of Outreach.
What problems is the product solving and how is that benefiting you?
Solving omnichannel outbound activity for a large book of business - the benefits we have realized are plenty, but they start with great cross-functional collaborations between our departments.
Awesome tool!
What do you like best about the product?
Outreach is great in terms of automating and streamlining your prospecting initiatives.
What do you dislike about the product?
There's nothing I dislike. It's a critical tool in my sales tech stack.
What problems is the product solving and how is that benefiting you?
Outreach is a time-saver in terms of contacting many individuals via phone and email while also tracking when they open it.
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