Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
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Excellent sales tool
What do you like best about the product?
Outreach is a fantastic tool for enabling sales with call and email sequences. It's very useful as a tool for monitoring the activity of your sales team as well. It allows for a real scaling of sales outreach capabilities without sacrificing quality and personalization.
What do you dislike about the product?
I wish the reporting capabilities, particularly the exported data, were more robust. It's not very useful from a marketing ops standpoint due to the deficiencies in reporting.
What problems is the product solving and how is that benefiting you?
It's been great for tackling our top industries and persona, and it helps us keep tabs on how our sales people are following up with different events, programs, and content.
Recommendations to others considering the product:
Have a good rev ops manager who can handle the implementation and maitinance.
Awesome Experience
What do you like best about the product?
I have recieved a ton of responses from custoemrs using outreach. I like the meetings that get set by using outreach.
What do you dislike about the product?
Not really a dislike, but having 40 tasks to do puts extra work on my plate, but having work to do is a good thing.
What problems is the product solving and how is that benefiting you?
I am setting more appointments using outreach; the benefits were that the system works for you to get in touch with customers while you are working with other customers.
Saves hours per week in sending customized client and prospect outreach!
What do you like best about the product?
Reporting is top notch, very easy to use and duplicate campaigns or steps that are receiving high response rates. Ability to set bench marks for myself, as well as do quick A/B testing to prospects. Also makes dialing a breeze and can easily hit 2-3x the amount of people by phone than when previously doing manually.
What do you dislike about the product?
I wish it were easier to bulk send a sequence step at a specific time. The way I have to do it now is per contact. Being able to bulk future-send manually would be helpful!
What problems is the product solving and how is that benefiting you?
All of my prospecting efforts in one place, easily sync data between Outreach and Salesforce CRM. Love the ability to see statistics relating to opening/engagement.
Recommendations to others considering the product:
Will change your life!
Great Tool but UI is not intuitive.
What do you like best about the product?
This tool has freed up serval hours of my week by automating my prospecting outreach. With serval people working on the same accounts I am able to make sure that I am not overwhelming clients with too many emails from my company.
What do you dislike about the product?
The UI could use some configuration to make it more user-friendly. There have been serval easy tasks that I have had to google in order to figure out how to accomplish it.
What problems is the product solving and how is that benefiting you?
Save time with my prospect outreach and increase the weekly client-facing meeting. I also want a tool that can help manage my email responses to and from clients.
Very useful Account Management and Sales Tool
What do you like best about the product?
Able to create custom templates, and track my tasks.
What do you dislike about the product?
Wish I had better training on how to get the most out of it.
What problems is the product solving and how is that benefiting you?
Engaging with my clients on a more personal level. Also, tracking my task to keep accountable on my accounts.
An army of one
What do you like best about the product?
The ability to track opened emails and amount of opens attached to tasks
What do you dislike about the product?
Sharing times to meet (needs work and flexibility)
What problems is the product solving and how is that benefiting you?
Coverage of my large territory, marketing abilities.
Decent email software
What do you like best about the product?
Schedule sends. look at when clients open and read your emails.
What do you dislike about the product?
building sequences can sometimes be difficult
What problems is the product solving and how is that benefiting you?
mass send emails instead of needed to send hundreds of emails individually
sets me up with meetings and helps me prospect to spend more time on selling
sets me up with meetings and helps me prospect to spend more time on selling
Outreach done right
What do you like best about the product?
I love the versatility of Outreach. The UI is appealing, and it does a great job as a CRM. I love the tagging function, which allows you to creatively sort your contacts.
What do you dislike about the product?
The Outreach Anywhere plugin breaks often so I had to get rid of it. I like to move fast, and I feel that the app cannot keep up with my pace. Mind you this could be due to other app integrations (i.e. Salesforce) that overload the bandwidth, but I felt I had to mention it. I also wish there was a way to sort through the contacts that have opened the email to either mass email or at least effectively sort through them to re-engage aside from a small and limited window pane on the home screen.
What problems is the product solving and how is that benefiting you?
Outreach is a great unified way to work through tasks and manage all prospecting efforts. I've saved a lot of time being able to facilitate outreach functions via this CRM.
Outreach Commit completes our needs
What do you like best about the product?
Great tool to help us understand our pipeline in real time.
What do you dislike about the product?
Missing some of the planning features that we would like.
What problems is the product solving and how is that benefiting you?
We are able to more effectively view our pipeline to create better projections.
Convenient, User Friendly, and Easy to Use
What do you like best about the product?
I like the interface, how it helps to create sequences, and how its easy to track emails sent according to each team. It also is integrated with Salesforce, so manual work is reduced.
What do you dislike about the product?
The user interface isn't as modern and fast as one expects email marketing platforms to be. As a marketing expert, I can't help but compare the tool with other softwares out there which are way user friendly than Outreach.
What problems is the product solving and how is that benefiting you?
Able to measure and track open rates, reply rates, email marketing performances across teams and team members. We are able to create cadence of communication to provide a guided way for team members to follow.
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