Outreach Sales Execution Platform
OutreachExternal reviews
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Great tool for biz dev
What do you like best about the product?
Automated email sends and ability to see open rates
What do you dislike about the product?
not all data pushes to salesforce when i mark the lead qualified
What problems is the product solving and how is that benefiting you?
Outreach helps me mass outreach and find out who is the most engaged to dive deeper with
Sequencing made easy
What do you like best about the product?
I've never worked on a sequencing platform before and once started using this our SDR's lives seem manageable. They now have a structure in their work day and the workflow is made easy with multiple sequences.
What do you dislike about the product?
If you don't have all the required fields complete it doesn't add the prospect to the sequence. So make sure of Emails and Phone numbers.
What problems is the product solving and how is that benefiting you?
Structure of workday
Follow-ups with prospects
Creating tasks with 1 click
Follow-ups with prospects
Creating tasks with 1 click
Solid tool, has more power than I've scratched the surface of
What do you like best about the product?
Templates, sequencing, etc are a breeze. The tool does the core competencies great
What do you dislike about the product?
Some things are weirdly difficult, like moving a batch of prospects from one sequence into another. Or sending calendar options can be clunky at times. Small issues overall
What problems is the product solving and how is that benefiting you?
Mass emailing, scheduling meetings with clients, refining sequences, templating followups with complex Salesforce variables.
Making Sales development seamless
What do you like best about the product?
It's just so efficient in allowing me to email multiple propsects in one day
What do you dislike about the product?
The interface is sometimes frustrating becasue I will open a prospect's page while I browse Linkedin for content that might personalise the email i'm about to send, but by the time i've swtiched back to my Outreach window it has gone and I have to reopen the prospect page
What problems is the product solving and how is that benefiting you?
As a business development representative (BDR), I have a list of 200 accounts with about 20 personas each. Outreach makes it more efficient to reach out to them and keep track of previous engagements i've had, and prompts me to follow up when needed
Helpful for sequences, but dependent on proper configuration
What do you like best about the product?
The sequences capability in Outreach helps facilitate a multichannel outreach strategy for prospecting, including LinkedIn messaging, phone, email, etc. The email tracking and scheduling capabilities are also easy to use and help facilitate connections with prospects.
What do you dislike about the product?
The flexibility for configuring sequences is highly dependent on the permissions set by the administrator. When we first licensed Outreach, I used it frequently, as it was simple to combine templates with customized content. After permissions were tightened, it became more difficult to create personalized emails, so I reverted to using regular email.
What problems is the product solving and how is that benefiting you?
Helps streamline the process of creating a sales outreach campaign by equipping business development and account executives with tools for creating templates and sequences. Also provides tools for tracking email opens and scheduling meetings on calendars. I have not used the conversation intelligence or sales operations tools they've added recently.
This is a "CRM" at its best!
What do you like best about the product?
What I like best is the degree of personalization you can add to sequenced emails. The custom variable customization is by far the best allowing you to add any keyword of your choice to show off those personalized emails.
What do you dislike about the product?
Some of the visibility of prospects' profiles needs to be updated. When on the Dashboard there are no filters such as Call %, or Personalization % per email, and that makes you need to look for the information manually which is a bit of a hasle.
What problems is the product solving and how is that benefiting you?
I'm able to bulk send imported leads with ease with its automatic mapping system that is very accurate. The fact that I'm able to reach out to more people in a month than I regularly used to, is a plus.
Recommendations to others considering the product:
Outreach is the CRM to go to, don't waste your money trying out the other competitor's Outreach those more than the bargain.
Pretty good
What do you like best about the product?
reminds me to do stuff, helps me gauge how much prospects care about my last emial
What do you dislike about the product?
signs me out way too often, also lags on gmail
What problems is the product solving and how is that benefiting you?
keeps things from slipping through the cracks
Recommendations to others considering the product:
Helpful for sequencing & overall tracking of prospect emails - opens, follow ups, etc.. also helpful for scheduling meetings
Outbound tool
What do you like best about the product?
Helps organize key prospect information and syncs with other tools.
What do you dislike about the product?
Not super user friendly, can take a lot of clicks to do simple tasks.
What problems is the product solving and how is that benefiting you?
Acquiring new customers and prospecting.
Powerful and simple
What do you like best about the product?
Sequances that we are able to create on the sales team.
What do you dislike about the product?
Having too many emails sent to my inbox in outreach.
What problems is the product solving and how is that benefiting you?
Staying on top of prospects with high touch sequances
Great sequencing tool
What do you like best about the product?
The ability to create flows that remove a lot of manual tasks for the team. It saves a lot of time and mental effort.
What do you dislike about the product?
I wish that there were more advanced capabilities when it comes to analyzing sequence data.
What problems is the product solving and how is that benefiting you?
Able to more effectively scale outreach on a per-rep basis and on a team-wide basis. Would be impossible to generate the volume of leads we do without a tool like this.
Recommendations to others considering the product:
Think about how you'd like to track things like sentiment in your response rate rather than just overall reponse rate
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