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Reviews from AWS customer

1 AWS reviews
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External reviews

3,495 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Great platform that has increased efficiency in my sales process!

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
Love the sequences and snippets for efficiency in my day to day workflows.
What do you dislike about the product?
The texting functionality could be improved - it is glitchy sometimes. It'd be great to have snippets available for that as well. I'd also like to be able to pin pages so I'm not having to re-search prospects' names if I'm working on multiple accounts at a time.
What problems is the product solving and how is that benefiting you?
Outreach is a huge time saver - it has replaced the need for manual follow-up tasks, and having to rewrite the same email multiple times.


    Computer Software

Outreach is a MUST for all your prospecting needs.

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
Outreach makes it super easy to keep in touch with all of your prospects without taking up your time each day. I've been able to book a lot of meetings in an automated way just by setting up my cadence. The tool makes it really easy to filter prospects and report your daily activity.
What do you dislike about the product?
Although Outreach is connected to our Salesforce, there are times that things don't always translate back to the other system.
What problems is the product solving and how is that benefiting you?
Time saved! More meetings booked! Helpful reminders of when to reach out to prospects at a later date.


    Information Technology and Services

Karan Review Outreach

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
We have a metric called "Coverage" which measures if a sales rep is touching their book (i.e. reaching out to clients). Outreach helps close the gap for reaching out to "zero billers" aka prospects, specifically helping us prioritize the right leads with the right comms strategy.
What do you dislike about the product?
More stock reporting...maybe connectivity with GBQ? We had to spend a lot of time digging data out of Outreach and feeding it back into our database to do meaningful analysis.
What problems is the product solving and how is that benefiting you?
Why should sales reps waste so much time prospecting for non spenders? Time should be spent on companies that are spending to upsell them, earn more of their wallet. Outreach helped influence smarter prospecting / pipelining by taking advantage of the automation aspects of outbound emails.


    Jesse B.

Outbound prospecting made easy

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
Simple to set up sequences, great integrations, you can dial out of it, and its easy to stay organized and complete tasks
What do you dislike about the product?
Wish I could send sms through the platform
What problems is the product solving and how is that benefiting you?
Can automate lots of outbound, so you can produce more activity and save time


    Staffing and Recruiting

Streamlining communication and forecasting with clients

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
The sales insights that are included within the platform. Not only am I bale to track outreach but also pipeline details.
What do you dislike about the product?
Lots of tools in one, there is a learning curve to ensure I am using it in a streamlined manner
What problems is the product solving and how is that benefiting you?
Streamlining email communication for clients and scheudling meetings with clients using calendar integrations


    Computer Software

sales development

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
how easy it is to know what I must do for the day
What do you dislike about the product?
Sometimes the steps are out of order and makes it difficult to follow
What problems is the product solving and how is that benefiting you?
daily calls
Recommendations to others considering the product:
Take the time to familiarize yourself with it before using


    Julie G.

Great tool for biz dev

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
Automated email sends and ability to see open rates
What do you dislike about the product?
not all data pushes to salesforce when i mark the lead qualified
What problems is the product solving and how is that benefiting you?
Outreach helps me mass outreach and find out who is the most engaged to dive deeper with


    Computer Software

Sequencing made easy

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
I've never worked on a sequencing platform before and once started using this our SDR's lives seem manageable. They now have a structure in their work day and the workflow is made easy with multiple sequences.
What do you dislike about the product?
If you don't have all the required fields complete it doesn't add the prospect to the sequence. So make sure of Emails and Phone numbers.
What problems is the product solving and how is that benefiting you?
Structure of workday
Follow-ups with prospects
Creating tasks with 1 click


    Orion C.

Solid tool, has more power than I've scratched the surface of

  • April 19, 2022
  • Review provided by G2

What do you like best about the product?
Templates, sequencing, etc are a breeze. The tool does the core competencies great
What do you dislike about the product?
Some things are weirdly difficult, like moving a batch of prospects from one sequence into another. Or sending calendar options can be clunky at times. Small issues overall
What problems is the product solving and how is that benefiting you?
Mass emailing, scheduling meetings with clients, refining sequences, templating followups with complex Salesforce variables.


    Taha A.

Making Sales development seamless

  • April 18, 2022
  • Review provided by G2

What do you like best about the product?
It's just so efficient in allowing me to email multiple propsects in one day
What do you dislike about the product?
The interface is sometimes frustrating becasue I will open a prospect's page while I browse Linkedin for content that might personalise the email i'm about to send, but by the time i've swtiched back to my Outreach window it has gone and I have to reopen the prospect page
What problems is the product solving and how is that benefiting you?
As a business development representative (BDR), I have a list of 200 accounts with about 20 personas each. Outreach makes it more efficient to reach out to them and keep track of previous engagements i've had, and prompts me to follow up when needed