Outreach Sales Execution Platform
OutreachReviews from AWS customer
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One-Stop Shop for Sales Development Teams
What do you like best about the product?
Outreached has launched a bunch of new AI Agents:
- Research agent basically tries to automate everything that an SDR or AE needs to do for account research before a discovery call. Basically goes through public sources to do this. I have mixed feedback over this agent - works excellent at times and quite mediocre at other times.
- LinkedIn AI Personalisation agent: kind of like HeyGen - basically personalisation at scale for LinkedIn. Results vary depending on how up to date and personalised the linkedin profile of the prospect is
- Kaia chat agent - Kaia is mostly used for call recordings. The agent allows the sales team to collaborate better via the chat agent. They say it speeds up decision making but I don't see that happening a lot.
- Research agent basically tries to automate everything that an SDR or AE needs to do for account research before a discovery call. Basically goes through public sources to do this. I have mixed feedback over this agent - works excellent at times and quite mediocre at other times.
- LinkedIn AI Personalisation agent: kind of like HeyGen - basically personalisation at scale for LinkedIn. Results vary depending on how up to date and personalised the linkedin profile of the prospect is
- Kaia chat agent - Kaia is mostly used for call recordings. The agent allows the sales team to collaborate better via the chat agent. They say it speeds up decision making but I don't see that happening a lot.
What do you dislike about the product?
All AI agents launched recently for scale, personalisation, research, linkedin and others are good starting points to embed AI into sales process and make the lives of SDRs and AEs easier. However, a good SDR might take more time but can do each of these tasks, still, way better than Outreach AI agents. There's always a 50-50 chance in terms of the quality output of a specific agent. I try to use these agents as much as I can, but I can't totally rely on them if I have a few mins to go before my next discovery call.
What problems is the product solving and how is that benefiting you?
1) Building a Library of Optimized Sequencing of Messages through rigorous A/B Testing: including 1st touch sequences, nurturing sequences, campaign sequences, etc.
2) Tracking performance of Outreach: through different parameters like opens, clicks, touchpoints, bounce rate etc.
3) Staying Organized: Features like reminders, direct integration touchpoints with Database and CRM tools, calendars, etc. - it is easy to stay organised in the sales development function with a tool like outreach.
2) Tracking performance of Outreach: through different parameters like opens, clicks, touchpoints, bounce rate etc.
3) Staying Organized: Features like reminders, direct integration touchpoints with Database and CRM tools, calendars, etc. - it is easy to stay organised in the sales development function with a tool like outreach.
A must tool for sales peepz
What do you like best about the product?
The analaystics it provides to end user is just amaziang. It helps sales people to deal deala
What do you dislike about the product?
It should expand its domain in B2C segment to attract more
What problems is the product solving and how is that benefiting you?
We used for B2B platform it helped us in increaing bussinezs
Good analytics and does its calling job well
What do you like best about the product?
The best thing about Outreach is that it allows my team to look at real time data on calling, emails, and prospect out reach. We have completely changed the way we go about our prospect cadences due to the functionlaity of Outreach and allowing us to have more data driven decisions.
What do you dislike about the product?
There are some small functionllity aspects I don't like. The web page will automatically jump to the prospect page every time you log a call or email. So it is hard to multi task on the same web page. I also am not the biggest fan of some limitations we have on creating templates but that is mostly by our Outreach admin.
What problems is the product solving and how is that benefiting you?
We have taken the guessing out of prospecting. We can now create cadences and know when the best time to call/email and also get those results very quickly. This has helped us set a lot more meetings.
Recommendations to others considering the product:
Make sure you need all the analytics that go along with Outreach as well as how it blends in with your current CRM
Tool to manage your outbound sales
What do you like best about the product?
Nice and simple tool. Helps you manage your Oubound sales.
What do you dislike about the product?
I found it a little complicated to use. UI/UX could be worked upon
What problems is the product solving and how is that benefiting you?
Mainly maintaining outbound sales.
Recommendations to others considering the product:
You can handle you outbound data effectively through Outreach
Outreach
What do you like best about the product?
It let me consolidate three tools into one, which saved me money and made for an easier workflow.
What do you dislike about the product?
For an organization with now SalesOps team, it was not that easy to get started.
What problems is the product solving and how is that benefiting you?
Create a lot of sequences and have the data adjust to get better leads into the funnel
Great prospecting tool
What do you like best about the product?
Outreach is designed for ADR's and AE's to use. You can easily create and sort through tasks based on criteria that is important to you.
What do you dislike about the product?
We have had some issues syncing with Salesforce, so it has made some projects more time-consuming. Also the texting function in outreach isn't very well built out (I hear that it's not available to new customers anymore?), and that's a big part of our sales function.
What problems is the product solving and how is that benefiting you?
Through Outreach, our reps can organize their work more easily. they can scale their prospecting and follow up with prospects, specifically using templates, tasks, and sequences.
Outreach for Sales (AE)
What do you like best about the product?
The ability to automated and semi-automated communications to customers and prospects. The embedded view of an account and the recent events is helpful too.
What do you dislike about the product?
There's a pretty steep learning curve to figuring out Outreach. The platform has a lot of functionality but sometimes feels overwhelming to end-users who just want to send emails and have coordinated touchpoints.
What problems is the product solving and how is that benefiting you?
The biggest problem outreach helps solve is time-saving for prospecting. Accelerated top of the funnel, but having tailored account sequences.
Effective Deal Management, Efficient prospecting better sales forecasting
What do you like best about the product?
It reduce the sales execution gap by combining automation and AI together and bring the visibility to team for better sales forecast for planning daily activities.
What do you dislike about the product?
there could be possibility of enablement of skipping the steps in the cadence sequence manually and reporting can be more better for greater understanding in team.
What problems is the product solving and how is that benefiting you?
it is very easy to integrate with sales navigator and the dialer which saves a lot of time for sales team and send follow up emails based on the client activity.
Great platform that has increased efficiency in my sales process!
What do you like best about the product?
Love the sequences and snippets for efficiency in my day to day workflows.
What do you dislike about the product?
The texting functionality could be improved - it is glitchy sometimes. It'd be great to have snippets available for that as well. I'd also like to be able to pin pages so I'm not having to re-search prospects' names if I'm working on multiple accounts at a time.
What problems is the product solving and how is that benefiting you?
Outreach is a huge time saver - it has replaced the need for manual follow-up tasks, and having to rewrite the same email multiple times.
Outreach is a MUST for all your prospecting needs.
What do you like best about the product?
Outreach makes it super easy to keep in touch with all of your prospects without taking up your time each day. I've been able to book a lot of meetings in an automated way just by setting up my cadence. The tool makes it really easy to filter prospects and report your daily activity.
What do you dislike about the product?
Although Outreach is connected to our Salesforce, there are times that things don't always translate back to the other system.
What problems is the product solving and how is that benefiting you?
Time saved! More meetings booked! Helpful reminders of when to reach out to prospects at a later date.
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