Outreach Sales Execution Platform
OutreachExternal reviews
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Not really for AE's
What do you like best about the product?
BDR outreach is amazing. It has dramatically improved their outreach.
What do you dislike about the product?
Not built for AE's. I'm not saying it needs to be, but in my role I don't do much of the hunting.
What problems is the product solving and how is that benefiting you?
None for my role.
Very Useful Communication Tool
What do you like best about the product?
I like that I am able to see activity against my communication from prospects, sequence all of out my outreach, and organize/plan my upcoming activity. Extremely useful software.
What do you dislike about the product?
It's hard to pinpoint, but some things could be a little more streamlined or intuitive. Honestly though, I'm sure spending more time in the tutorials would help with my challenges here.
What problems is the product solving and how is that benefiting you?
Organizing my outreach activity and managing my communication as part of my sales cycle. Outreach helps automate this process to drive efficiency and allow my team and I to do more in less time.
Difficult to Navigate
What do you like best about the product?
There are multiple features available and you are able to send out customizable / dynamics e-mails to large groups.
What do you dislike about the product?
It's hard and time-consuming to navigate critical components. E.g., Saving contacts for bulk composes and creating contact groups, tracking e-mail success, looking at insights and trends.
What problems is the product solving and how is that benefiting you?
- Sending out mass e-mails
- Ability to personally address contacts by using dynamic fields
- Potential for tracking from one place
- Ability to personally address contacts by using dynamic fields
- Potential for tracking from one place
Great user experience
What do you like best about the product?
The overall user experience is great and makes the overall onboarding so much easier.
What do you dislike about the product?
Some sections have too many nested elements making it harder to find certain elements
What problems is the product solving and how is that benefiting you?
The problem that we are trying to solve is help increase our conversion rates and also streamline the overall sales process
Excellent software for cold emailing
What do you like best about the product?
email sequences, branded links, AI which paused emails when the prospect is not available.
What do you dislike about the product?
High price and only annual payments with no discounts.
What problems is the product solving and how is that benefiting you?
Cold outreach, prospecting, email marketing
Not a bad one, but can be polished and optimised
What do you like best about the product?
Its got an easy to use interface, and most of the core features needed for sales automation are there. I use it to create templates for emails. All in all its a decent offering
What do you dislike about the product?
Features are less baked out compared to Salesloft. The outlook connector is slow, and you can't batch send or batch tag emails from the connector itself to send multiple emails
What problems is the product solving and how is that benefiting you?
Creating email templates for bump ups have been much much faster. I can create and save on outlook or the app itself. Helps when you have a spur of the moment idea
Recommendations to others considering the product:
if its is just email tracking, use it but scrutinize it more if you need more from sales automation
Outreach
What do you like best about the product?
Ease of use to structure sequencing and workflow management
What do you dislike about the product?
No app or mobile use. Doesn't always pull SFDC data
What problems is the product solving and how is that benefiting you?
Sequence structure and full outreach on new leads
Great for SDR Teams
What do you like best about the product?
The sequencing capabilities are by far the best part of Outreach. It is very simple and straightforward to create, add prospects, and execute.
What do you dislike about the product?
The Chrome Extension can be a little clunky at times, and if your computer is not up to date, it can slow things down.
What problems is the product solving and how is that benefiting you?
The outreach to prospects
Love it, very helpful to stay organized.
What do you like best about the product?
Outreach helps us organize our sales team, in a meaningful way.
What do you dislike about the product?
The new features handled all my dislikes. I want the response rate to only include positive responses.
What problems is the product solving and how is that benefiting you?
Visibility into call metrics.
Visibility into follow up.
Visibility into email copy writing.
Uniform messaging and promos.
Visibility into follow up.
Visibility into email copy writing.
Uniform messaging and promos.
Fantastic platform with so many valuable applications.
What do you like best about the product?
The tool's versatility allows you to send one-off emails, LinkedIn requests, one-off dials, large sequences spanning time, and so much more!
What do you dislike about the product?
Learning can be overwhelming, but it's incredible once you master the navigation.
What problems is the product solving and how is that benefiting you?
We are staying on top of prospects and creating multiple touchpoints on the people we want to get in touch with.
Recommendations to others considering the product:
Be ready to have extensive training on navigation and best practices, and reap massive rewards when you've done that!
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