Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach - Good for some things, Lacks a User-friendly, Intuitive Design
What do you like best about the product?
-Great for organizing your sequences and managing communications to a large number of prospects
-Ability to create custom templates makes it easy to scale your outbound
-Bulik compose feature is useful
-Ability to create custom templates makes it easy to scale your outbound
-Bulik compose feature is useful
What do you dislike about the product?
-The interface could be more user-friendly. It is not very intuitive.
-The icons on the left menu don't indicate what the purpose of each one is. I often hover over each icon to read each title to determine which one I need.
-I don't use most of the functions on the left menu. I probably use 3 to 4 at most.
-The icons on the left menu don't indicate what the purpose of each one is. I often hover over each icon to read each title to determine which one I need.
-I don't use most of the functions on the left menu. I probably use 3 to 4 at most.
What problems is the product solving and how is that benefiting you?
Outreach makes scaling my outbound prospecting more efficient. It acts as a database or repository of my target prospects, outbound templates, and the history of messages I've sent.
Recommendations to others considering the product:
I find it easier to scroll through my account list and prospects in Outreach over Salesforce. Outreach pulls your Salesforce data, so if your Salesforce data has inconsistencies, it's going to carry over into Outreach. Outreach has many filter options, which is nice, but if your sales operations team lacks organization and limits filter categories in Salesforce, your capabilities will be limited in Outreach.
Great tool to automate sales and marketing
What do you like best about the product?
Its a great tool to keep track of open tasks. This software is the best solution for you to move forward with your company and a greater way to maximize generated profit. They're ability to track email opens and clicks is also extremely valuable in identifying which prospects are engaging most with the material I send over. The reporting and amount of features is incredible to a point where I get embarrassed at our own efforts.
What do you dislike about the product?
I don't think so that there is anything to dislike about outreach. The only one that I can imagine is that when you start fresh on the system, the interface can be a little bit daunting.
What problems is the product solving and how is that benefiting you?
It automates our sales strategy. It helps us follow a cadence or campaign on emailing, calling, sending a LinkedIn message, etc. Outreach always leads the way in terms of feature innovation, and they continue to offer the best outbound email settings to truly automate your process. It makes the calling and emailing breeze
outreach- sales tools
What do you like best about the product?
Drive predictable, efficient growth and customer delight
What do you dislike about the product?
no free version of the software and also no app.
What problems is the product solving and how is that benefiting you?
Sales funnels and prospect managment
Outreach Saves time, Makes money!
What do you like best about the product?
I love that outreach makes it easy to templatize and automate emails, so I can fire out follow ups and checkins at light speed!
What do you dislike about the product?
That I hadn't discovered it sooner. My only beef with Outreach is their lack of mobile app.
What problems is the product solving and how is that benefiting you?
The ever honest father time. I cut my emailing tasks by at least 90%. This frees up my time to spend out in the field with my partners.
Outreach makes outreach easy
What do you like best about the product?
The cold calling process is automated and sequences help you organize the process.
What do you dislike about the product?
I wish that it was a little easier to configure.
What problems is the product solving and how is that benefiting you?
The main problem I'm solving is making sure nobody slips through the cracks. It's very easy to forget about a potential prospect that never answered the phone.
Could have better customer service for optimised call sessions
What do you like best about the product?
The insights and reporting within outreach are useful to understand the context behind the engagements behind the scenes
What do you dislike about the product?
Data pull does not allow selected fields, requires all data to be pulled, and is not scalable
What problems is the product solving and how is that benefiting you?
impact of outreach to outcomes - i.e. pipegen, closed won, closed lost characteristics- defining the leading indicators for success. There's a beta edition available but not sure if we can use the data yet
Good tool for the Inside Sales Team
What do you like best about the product?
We have been using outreach for the last 3 years & is a very helpful tool in prospecting. Sequences made our sales team more effective and have improved our overall close rates. Integrates well with salesforce & HubSpot so you can directly import contacts & opportunities from Salesforce to Outreach.
What do you dislike about the product?
Overall it's a great tool for but I don't see much in reporting part. It's difficult to create & prepare reports. we have to do manual work in reporting. I think Outreach work on reporting part to make it easy.
What problems is the product solving and how is that benefiting you?
It helps a lot in prospecting & scheduling meetings. Eay to Engage with clients via Sequencing. now our team is more productive as every day they have pre-planned work by outreach to work on that day.
great platform
What do you like best about the product?
Outreach connects with Chrome and Gmail to let me use the platform in multiple different way.
What do you dislike about the product?
Wish there was an ios app and connections for iphone and ipad. Limited safari support.
What problems is the product solving and how is that benefiting you?
Able to manage my pg and keep prospects moving through campaigns in an automated fashion. This makes sure nothing falls through the cracks.
Recommendations to others considering the product:
Make sure you work with your admin to get trained and understand your orgs settings
Great tool with continuous improvements made
What do you like best about the product?
The sequences and integration with LinkedIn
What do you dislike about the product?
The sorting features available for most list views can be improved
What problems is the product solving and how is that benefiting you?
We are able to reach way more of our target audience
It is very useful for empty email campaigns and the tool is very easy to use.
What do you like best about the product?
The commands are easy to use and the operation is quite intuitive
What do you dislike about the product?
The chat support is good, they answer fast, but many times they only send as a reply a link with information.
What problems is the product solving and how is that benefiting you?
With the use of the tools we have better management of marketing campaigns and much more automated responses.
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