Outreach Sales Execution Platform
OutreachExternal reviews
3,494 reviews
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Pretty satisfied
What do you like best about the product?
I like how I use Outreach as a single source for contacting prospects in almost all forms. It is a super simple, easy way to reach prospects/keep track of prospecting tasks. I love the ability to take notes on specific prospects/accounts allowing me to have a quick refresher of everything I need to know before I call or reach out.
What do you dislike about the product?
Sometimes there are bugs that stop my prospecting entirely, but it gets fixed pretty quickly. I also wish that there was a way I could change the location of a prospect in outreach since not every prospect is located in their HQ.
What problems is the product solving and how is that benefiting you?
It takes on the responsibility of reminding me/helping me complete necessary tasks. I do not have to worry about forgetting tasks or manually tracking my prospecting.
Outreach is the better sales loft
What do you like best about the product?
Great UX, easy to use and easy to add prospects to sequences.
Also like the suggested sequences with content.
Also like the suggested sequences with content.
What do you dislike about the product?
Nothing I can think of. Really like the tool.
What problems is the product solving and how is that benefiting you?
Bottom of funnel emails and SDR emails
Great platform for prospecting and outreach
What do you like best about the product?
It's a great tool for organizing contacts into organized outreach patters. You can complete calls, emails, and Linked In messages/connections. I also enjoy that you can take notes on interactions and what happened during calls.
What do you dislike about the product?
I wish there was an auto dialer and that you could complete multiple tasks at one time. Only one window of Outreach should be open at a time otherwise it gets glitchy.
What problems is the product solving and how is that benefiting you?
Prospecting has become simpler and more efficient. It takes you through the steps of calls/emails/other tasks in an easy way and makes you more efficient at doing your job.
Recommendations to others considering the product:
Good product, very similar to SalesLoft.
Great tool for all sales reps!
What do you like best about the product?
I like that Outreach helps me stay organized throughout the week.
What do you dislike about the product?
I think it would be helpful to go to specific stages in a sequence and press play on those. Not sure if this is possible right now.
What problems is the product solving and how is that benefiting you?
I can stay organized and make sure I followup with prospects.
good
What do you like best about the product?
interface and the way display the information in interface
What do you dislike about the product?
License available and change the user list page records
What problems is the product solving and how is that benefiting you?
not yet
Premium Prospecting Tool
What do you like best about the product?
Dialer, Salesforce integration, intuitive setup, metrics, administrative functions
What do you dislike about the product?
Price is tough if you're not a large sales organization.
What problems is the product solving and how is that benefiting you?
Standardization of outreach for everyone. Leveraging best practices.
Recommendations to others considering the product:
I'd recommend having an outreach scientist of some sort who is dedicated to helping your teams maximize your use of Outreach. We lacked a person who held everyone accountable to use the tool and help others best leverage the tool.
Great sales enablement solution
What do you like best about the product?
The ability to organize my prospects/accounts in a meaningful way. I practically live in outreach, all of my notes, emails, and calls happen through outreach and it's how I'm able to stay organized with a large patch and a ton of contacts.
What do you dislike about the product?
The extension can be clunky at times when paired up with salesforce. It took me a while to get used to, and there are still times I have issues with it bouncing around when multiple SFDC tabs are open, but that's about all I can think of.
What problems is the product solving and how is that benefiting you?
I solved my lack of organization problem. I was never good at keeping notes in SFDC because it's an absolute pain when you're trying to look through notes from a while ago. I now keep all of my notes in outreach and can see my contact history with both accounts and people without having to dig.
Time saver!
What do you like best about the product?
Outreach helps keep all your tasks in order to make sure you are getting all necessary touches on prospects!
What do you dislike about the product?
Nothing top of mind I dislike. Only thing is sometimes moving info from salesforce into outreach can be finicky
What problems is the product solving and how is that benefiting you?
Time management. Being able to create automatic sequences that are consistently creating client touch points that I may otherwise forget.
Perfect for lead and email management
What do you like best about the product?
One of the strongest points of outreach is its reporting capabilities. All data is "clickable" allowing you to actually see who clicked or opened an email. It also makes it extremely easy to A/B test within sequences and templates. Overall, I haven't found any issues or any features that I wish I had that aren't available.
What do you dislike about the product?
$1000 set up fee otherwise you have to do it yourself and they have some weird settings turned on be default. So set up can be a bit time consuming unless you spend the $1000.
What problems is the product solving and how is that benefiting you?
It's been much easier to track the stages of outreach our leads are at and make sure that no follow-up has been missed. The reporting has made it extremely easy to track what's working and what's not. Our biggest issue was keeping everything straight with our SDR team and to be able to see how leads were progressing easily. Outreach has made this extremely easy and has increased our overall productivity tremendously.
Recommendations to others considering the product:
I would recommend either paying the setup fee or be prepared to sit down and work through configuration yourself. There are settings that you'll need to shut off as well as completing any custom fields you need. Also if you want to use Linkedin Features you need the team edition of sales navigot.
Great Sales Tool
What do you like best about the product?
We started utilizing Outreach last year. It was adopted well within the sales organization and helps to automate touchpoints. Our marketing is highly in tune with the email content and stays close to sales on optimizing the messaging.
What do you dislike about the product?
One of the challenges is the process of adding contacts to sequences from SFDC. There is some manual work that has to take place and relies on the contact account owner role.
What problems is the product solving and how is that benefiting you?
One of the problems this helped solve was automating our sales email touchpoints and making sure we are sending the right message to the right contact. This has helped speed up our outreach and opportunity creation.
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