Outreach Sales Execution Platform
OutreachExternal reviews
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As a CSM and a 1-many PM outreach is an excellent tool for reps to create targeted programs
What do you like best about the product?
Gmail plugin and the ability to create templates
What do you dislike about the product?
sometimes the UI is confusing and it could give more direction on where to go and how to use
What problems is the product solving and how is that benefiting you?
Reps are able to create repeatable templates to use with customer accounts
Outreach gets me Paid!
What do you like best about the product?
I love that Outreach integrates well with all of our other tools, making the prospecting process painless. The ability to manage the outreach cycle is top-notch and more effective than other sales software I have used in the past.
What do you dislike about the product?
To be honest, there isn't much that I dislike. I think it would be cool if Outreach had some premade templates (if they don't already), that would allow sales people to learn how to build custom sequences, day 1.
What problems is the product solving and how is that benefiting you?
Outreach has solved the problem of constantly checking my email to see if a prospect has replied. Outreach "pings me" when a prospect replies, making it really easy to call them once they have opened your email.
Outreach User Review
What do you like best about the product?
Everything I need to conduct outreach as an SDR is at my fingertips
What do you dislike about the product?
While there is "email open" tracking features, the data is limited to the "first open time/location". In some cases, there are too many "bells and whistles" for me to learn/use.
What problems is the product solving and how is that benefiting you?
Organized outreach to prospects - saving email templates - keeping track of "high value" targets - call recording. All of this helps our team stay productive and knowledgeable about our patch & prospects.
Efficient & effective
What do you like best about the product?
Connecting Outreach through my email has helped me save so much time since every email sent then creates an activity in Salesforce.
What do you dislike about the product?
Having to find the opportunity in the subject line, pulls the partner opportunity that was responded to most recently, otherwise no issues, I love it
What problems is the product solving and how is that benefiting you?
Being more efficient with my time and not duplicating my efforts through other CRM's. I have been a lot more productive with Outreach.
Best tool to assist for email and followups.
What do you like best about the product?
User-friendly UI
Easy to use and maintain.
Regular notification on emails and tasks.
Helps you monitor your email analysis.
Easy to use and maintain.
Regular notification on emails and tasks.
Helps you monitor your email analysis.
What do you dislike about the product?
Sometimes it is a bit slow. Otherwise, this is the best tool I have used.
What problems is the product solving and how is that benefiting you?
Sending emails and setting up follow up sequences and CRM record.
Recommendations to others considering the product:
This is the best tool a company can get to their employees.
Great tool for modern sales teams
What do you like best about the product?
I love how easy outreach makes it to send personalized emails.
What do you dislike about the product?
I wish there was a better way to change your sender name
What problems is the product solving and how is that benefiting you?
We are solving a lot of inside sales problems through outreach. Our SDR team is excelling with this tool.
Solid Tool for Sales
What do you like best about the product?
Makes management of prospecting a breeze. I find the sequencing and dialer elements the most useful for my day to day sales gig. Helpful that it integrates seemlessly with gmail as well.
What do you dislike about the product?
I feel like there are a lot of other features I might be abel to take advantage of. However, i find that it is a little difficult to quickly access information and feature training that I know would be helpful
What problems is the product solving and how is that benefiting you?
consitant touch points with prospects. I also use it for a dialer through my computer. Occasionally, I use it to track activities and engagemenet with my outbound messaging.
Recommendations to others considering the product:
take the time to make sure you are taking advantage of all it's tools beyond just sales engagment.
Great Prospecting Tool for BDRs
What do you like best about the product?
The ability to create sequences quickly, add content and see results. Our team adopted Outreach to be able to connect with prospects quickly and efficiently. It is easy to use, easy to understand, and the individual user can be set up really quickly.
What do you dislike about the product?
Implementation, we purchased this tool several years ago and no one took ownership of implementation. We leaned into the tool, purchased a managed services agreement, and have been become, expert users. Our sales and marketing team depends on Outreach at this point.
What problems is the product solving and how is that benefiting you?
Outreach to leads, quick follow-up, connections with contacts, and creating a pipeline for our sales team. This tool allows our junior reps to quickly onboard and begin prospecting to customers. We use the activity data daily to track what the team is doing well.
SDR overview of platform
What do you like best about the product?
The integrations with all major platforms such as Salesforce, Gmail, and Alyce. It's fast and efficient. The customer service you receive from account managers to Outreach team is great. Helpful training videos and live training are always available.
What do you dislike about the product?
Sometimes when calling prospects, the call fails, BUT if you try again, 99% of the time, the call works.
What problems is the product solving and how is that benefiting you?
I will never forget a prospect again with Outreach. Cost-effective compared to other platforms out there. We are now able to pull reporting easily.
Recommendations to others considering the product:
Take the training sessions it will pay off and will be a huge time saver in the end.
Outreach Review
What do you like best about the product?
Outreach makes it very easy to reach out to all of my prospects, create sequences, and track my campaigns.
What do you dislike about the product?
I have had issues with Outreach crashing, which brings my outbound efforts to a halt.
What problems is the product solving and how is that benefiting you?
I am solving the problem of losing contacts/conversations in the shuffle of the traditional inbox.
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