Outreach Sales Execution Platform
OutreachExternal reviews
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Serves the purpose for outbound
What do you like best about the product?
Using extensions like ZoomInfo while we are in the profile is more useful. The UI of the list view of prospects for a particular account is more useful and having an option to call within the same view helps the sales team.
Sales sequence is a wonderful feature.
Zoominfo and salesforce are the tools, I use with outreach.
Sales sequence is a wonderful feature.
Zoominfo and salesforce are the tools, I use with outreach.
What do you dislike about the product?
The UI of a prospect view must be improved - The prospects notes field is so small, having an option to edit the layout and the size of each field can help users to adjust it to their preference.
When creating a sales sequence having an option to send it at a particular time of the day is more important and if time zone options are given within the sales sequence, it would be amazing.
Outreach syncing with CRM should be improved for a seamless experience - When updating a phone number/notes / Bad contact information, these are the most important information while outbound, having an option to reflect these in the CRM would reduce repetitive tasks.
When creating a sales sequence having an option to send it at a particular time of the day is more important and if time zone options are given within the sales sequence, it would be amazing.
Outreach syncing with CRM should be improved for a seamless experience - When updating a phone number/notes / Bad contact information, these are the most important information while outbound, having an option to reflect these in the CRM would reduce repetitive tasks.
What problems is the product solving and how is that benefiting you?
I use outreach for booking meetings with my clients via calls, emails, and sales sequence.
Call recording is wonderful to review, the history of email exchanged to a particular prospect is more helpful, and adding prospects to my sales sequence is so easy with the prospects view.
Call recording is wonderful to review, the history of email exchanged to a particular prospect is more helpful, and adding prospects to my sales sequence is so easy with the prospects view.
Recommendations to others considering the product:
Outreach is primarily good for sales sequence.
Outreach for Outreach!
What do you like best about the product?
I love the ability to put prospects in cadences that could include multiple different channel touch points.
What do you dislike about the product?
There's not much to dislike about Outreach. It helps get the SDR job done in a timely manner.
What problems is the product solving and how is that benefiting you?
The ability to reach out to many different prospects in a quick & timely manner. I also love the reminders of people who've opened your emails.
Easy access to information for all teams
What do you like best about the product?
Outreach has helped us organize customer-facing collateral that all teams can access equally.
What do you dislike about the product?
None so far, we need to work out an internal process to publication (standards).
What problems is the product solving and how is that benefiting you?
Unified location for all customer-facing materials.
Idk how you prospect without it
What do you like best about the product?
How I don't have to think about sending emails Outreach will tell me explicitly when I need to send them and make calls based on best times of the day for open and connect rates!
What do you dislike about the product?
There are a lot of buttons to press to log a call; I feel like it should know if they didn't answer or not without me having to click "no answer".
What problems is the product solving and how is that benefiting you?
Efficiency in our outbound motion for emailing and calling people
Recommendations to others considering the product:
Dig into it! The best advice I got as a seller was to dive into new technology because you probably wouldn't have bought it if it stunk. Know it can be annoying to figure out at first, but I promise if you can even generate one or two additional meetings or get 1% faster using the new tool it's worth it, in my millennial opinion.
A must have tool for a great sales process.
What do you like best about the product?
- Ability to create custom email sequences and report on them. Build custom sequences for specific teams and segments. You can even perform A/B testing!
- All your Sales Key Performance Indicators (KPIs) are in one place. Easy for sales managers to review and give feedback to the reps.
- Email nurturing with all email performance KPIs. Reps can use custom email templates to engage with prospects. Saves a lot of time.
- A lot of your sales process is automated, leaving a few extra hours every day for your reps to be more productive.
- All your Sales Key Performance Indicators (KPIs) are in one place. Easy for sales managers to review and give feedback to the reps.
- Email nurturing with all email performance KPIs. Reps can use custom email templates to engage with prospects. Saves a lot of time.
- A lot of your sales process is automated, leaving a few extra hours every day for your reps to be more productive.
What do you dislike about the product?
- It takes quite some time for all your sales team to adapt to Outreach. There will definitely be some resistance from some reps as it takes them longer to update activities but it works great once they get used to it.
- Since a lot of things can be customized to your organization's need, It takes weeks or sometimes months to set up outreach. The process is tedious and you will need a dedicated resource to make this happen. The outreach Support Team is very helpful so don't hesitate to reach out to them.
- Since a lot of things can be customized to your organization's need, It takes weeks or sometimes months to set up outreach. The process is tedious and you will need a dedicated resource to make this happen. The outreach Support Team is very helpful so don't hesitate to reach out to them.
What problems is the product solving and how is that benefiting you?
- Making the most of a rep's time by automating most of the sales process. Using Outreach easily adds a few hours more every day to a rep's time.
- Never miss on a sales follow-up with custom email sequences. These can be customized by rep or by team or by specific prospect source/segments.
- We were able to drive more sales rep accountability using performance KPIs to report on tasks, quality prospect connects, nurture sequences, and more.
- Never miss on a sales follow-up with custom email sequences. These can be customized by rep or by team or by specific prospect source/segments.
- We were able to drive more sales rep accountability using performance KPIs to report on tasks, quality prospect connects, nurture sequences, and more.
Recommendations to others considering the product:
Best tool for sales process optimization
Outreach strong solution
What do you like best about the product?
can easily create sequences to prospect. Good to see A/B different messaging to see what lands best. We leverage/integrate outreach with our CRM (Salesforce).
What do you dislike about the product?
The Reporting can be clunky at times, but i've seen it improve as they continue to invest in their product.
What problems is the product solving and how is that benefiting you?
Outreach provides the sales organization a valuable tool to organize and automate all messaging for prospecting. Helps them save significant time and effort with their outbounding efforts.
Recommendations to others considering the product:
Outreach is valueable tool to gain insight into your messaging and auto outbound activities for your sales organization
Appointments, Opportunities, Deals Closed in an All-in-One platform
What do you like best about the product?
Simple email sequence building and scheduling for sales cadences is perfect. I can see which accounts are spending on my product's vertical and whch contacts at those accounts are active.
What do you dislike about the product?
Password change every month is alittle much but that could be a preference set by my IT team. Limit of ~100 emails a day (SPAM laws)
What problems is the product solving and how is that benefiting you?
Daily email coverage on thousands of accounts, organization of contacts/accounts is premium!
Outreach
What do you like best about the product?
How well it keeps you organized and your calls.
What do you dislike about the product?
Actually - everything I disliked when I first started using it I figured it out and I like it all.
What problems is the product solving and how is that benefiting you?
I am solving being organized, having more control, and better outcomes.
Great Sales Enablement tool
What do you like best about the product?
I like the overall UI of the software and the UX is ok, but can still be improved.
I like the high and diversified number of touchpoints in a sequence.
I like the high and diversified number of touchpoints in a sequence.
What do you dislike about the product?
I wish it could be a bit more customizable depending on the company's needs. It is primarily helpful to Enterprise SDRs (for example), who have a book of accounts to work and target.
Also, the insight reports needs a bit more work on it.
Also, the insight reports needs a bit more work on it.
What problems is the product solving and how is that benefiting you?
I use it to engage with prospects, for outbound prospecting and calling, as well as it gives me an overall idea of my efforts by having visibility over reports.
Get your sales team on the Fast Lane!
What do you like best about the product?
Reminders, schedules, and automation to make the sales team more efficient and would make the reps not miss out on any single follow-up to any potential prospects in their bucket
What do you dislike about the product?
Cost is slightly higher but it makes upon productivity.
What problems is the product solving and how is that benefiting you?
Make sure the important follow-ups are not slipped through the crack. And, giving equal weightage to all the accounts in their respective bucket. Greater control over content is another thing
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