Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Business Development Representative
What do you like best about the product?
Integration with Salesforce and ease of creating sequences/following-up with prospects.
What do you dislike about the product?
It does not support integrations with Grammarly which would help with copy writing and sending emails to prospects.
What problems is the product solving and how is that benefiting you?
Efficiency with targeting net new prospects.
Okta review
What do you like best about the product?
User friendly, especially when added to Salesforce.
What do you dislike about the product?
I have had no issues with Outreach, and if I did, I'd reach out to IT.
What problems is the product solving and how is that benefiting you?
No problems, just gathering information for Okta campaigns. The benefits are that Outreach keep all data to go back to reference for any new campaigns considered.
Amazing sales prospecting tool
What do you like best about the product?
Outreach is very easy and intuitive to use. I love that it automatically gives you a task to do when a prospect is opening up your email multiple times. I also really enjoy the ability to easily create and clone sequences for A/B testing.
What do you dislike about the product?
One minor thing would be that I wish it would automatically send out emails when my outbox has been disconnected. You have to remember to go back and check because it may not have sent and outreach does not notify you about that.
What problems is the product solving and how is that benefiting you?
Ability to prospect and reach customers seamlessly.
Makes prospecting a breeze
What do you like best about the product?
Outreach makes it easy to keep all of your prospects organized with the right notes. When it comes to staying on top of the outreach, it is all automatic, so you never have to worry about forgetting. Given the large amount of people that I am tasked with staying on top of, it would be nearly impossible to set as many meetings as I am if I did not have outreach.
What do you dislike about the product?
Often the integration with salesforce lightning is extremely slow. I'm not sure who is at fault, but it is very frustrating to get information between the two without waiting a long time. Another thing that frustrates me is the lacking of fields that you can search by. Given that we keep track of way more things in salesforce it would be nice if I could search for my propsects using the same sort of fields within outreach.
What problems is the product solving and how is that benefiting you?
The amount of time that it takes to prospect. Considering that the average person does not respond until the seventh touch, outreach makes it easy to ensure you can make all of your contacts. Without outreach are teams performance would not be nearly as good as it is today.
Recommendations to others considering the product:
If your team puts a significant emphasis on prospecting, then outreach is a perfect solution to minimize the amount of time it takes for your team to stay on top of this. It is more time on the actual outreach and less time on the administrative burden of staying organized.
Suitable Software
What do you like best about the product?
It allows me to work faster and more efficiently
What do you dislike about the product?
Customer support isn't very good... it's very hard to get in touch with someone and I think there are probably even more ways to utilize the platform but no help provided to do so.
What problems is the product solving and how is that benefiting you?
I am able to better manage my tasks even though this can still be a bit clunky. I also make my calls through Outreach which is helpful.
Outreach is a must-have system for automating, streamlining and improving your email process.
What do you like best about the product?
As an Enablement specialist, Outreach gives me the insight needed to train our field-facing teams effectively. It also connects with our various tech stacks allowing me to move seamlessly between the multiple platforms while maintaining that crucial visibility.
What do you dislike about the product?
It takes a concerted amount of time and effort in the beginning to learn how to use Outreach, but after you understand it, it all makes sense and is very easy to use.
What problems is the product solving and how is that benefiting you?
We are able to sync Outreach with so many different tools, which allow us to pull insights and pivot our focus if needed.
The best, all-encompassing Sales Enablement platform!
What do you like best about the product?
Sequencing: My favorite!
Visibility: Collaborative nature of the software allows me to work with my SDR to ensure no overlap
Analytics: Know what's working and what's not, and adapt your strategy from there!
Automation: saves you a TON of time that you would have spent manually
Integrations: so many seamless integrations, beyond just CRM & email!
Visibility: Collaborative nature of the software allows me to work with my SDR to ensure no overlap
Analytics: Know what's working and what's not, and adapt your strategy from there!
Automation: saves you a TON of time that you would have spent manually
Integrations: so many seamless integrations, beyond just CRM & email!
What do you dislike about the product?
Nothing that I can think of! It will just be a matter of continuously keeping up with any enhancements in this ever changing tech world! Which I am sure they will do
What problems is the product solving and how is that benefiting you?
Saving time via automation, turning data into actionable insights, knowing where to best spend your time and on who, user friendly, consolidation (removes the needs for other tools because it checks so many boxes)
Outreach Review
What do you like best about the product?
How easy it is to use and the intuitiveness of the tool. My entire team uses it for sending emails and using templates to send out to our customers. I have been using it for years.
What do you dislike about the product?
I don't think it comes in different languages. But other than that, I can't complain because, like I said, it's a tool I've been using for a couple of years now, and it gets the job done.
What problems is the product solving and how is that benefiting you?
Today we're using outreach to send out emails and also store email templates for outreach that the team can use when either prospecting or interacting with our customers.
Outreach allows me to organize, strategize, and create efficiencies for client communications
What do you like best about the product?
Store communications templates for personal use or share with team, bulk upload, ease of use. Creates efficiencies personally and across teams, can tailor some functionalities as well.
What do you dislike about the product?
Love outreach! Use it daily to manage portfolio and plan.
What problems is the product solving and how is that benefiting you?
Bulk outreach to clients. Plan outbound communication strategies. Helps drive sales and reach many clients on a regular and standardized cadence. Leverage templates to save time.
A handy tool to nurture existing prospects
What do you like best about the product?
I love the ability to nurture prospective buyers separate from traditional email nurture via marketing automation platforms. This ability is helpful when prospective buyers may have opted out of email communications.
What do you dislike about the product?
When a prospective buyer responds to a nurture sequence, Outreach doesn't provide analytics about the type of response for marketing to analyze. For example, the contact could have responded with 'not interested'.
What problems is the product solving and how is that benefiting you?
We use Outreach to send communications coming from a sales representative to prospective buyers who have opted out of traditional email communications. It provides us with another avenue of communication. In terms of benefits, one of the marketing-crafted sequences performs well, with open rates above 50% and CTRs above 5%,
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