Outreach Sales Execution Platform
OutreachExternal reviews
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SDR Manager
What do you like best about the product?
I've used Outreach for 5+ years as an SDR and as an SDR Manager. I knew Outreach was a top of the line product when it comes to prospecting but now I've also had the chance to use competitor products and get a better feel for the landscape of prospecting products. What i've found it confirmation that Outreach really is the best product on the market. While others have similar capabilities and possibly different offerings, Outreach is the most comprehensive and user friendly of the bunch!
What do you dislike about the product?
I'm utilizing Outreach's AI features and trying to adopt all of their new releases. As far as my company's needs they are completely met. As my team expands I hope to find new ways to use the system and will continue to provide suggestions for improvement.
What problems is the product solving and how is that benefiting you?
We are solving the issue of using multiple systems to complete a call, log the information, research the contact and then move to the next person. Outreach brought 3+ systems into one and cut our time per contact in half! The efficiencies gained not only for calling and sequencing but through emailing could replace an entire SDR. My team could literally achieve their goals in half of a work day.
Couldn't do it without Outreach
What do you like best about the product?
Outreach makes things a lot easier as a salesperson. The ability to be able to schedule certain emails to go out, phone call reminders, etc is a game changer. We use outreach for most of our day to day here and I know people who don't and have the worst time with getting connected to people.Outreach makes things a lot easier as a salesperson. The ability to be able to schedule certain emails to go out, phone call reminders, etc is a game changer. We use outreach for most of our day to day here and I know people who don't and have the worst time with getting connected to people.
What do you dislike about the product?
Nothing really. The only issue I can think of is sometimes it freezes and lags but its rare. It is a great tool to be able to create a very customized approach to key companies and key people.
What problems is the product solving and how is that benefiting you?
Emailing to multiple people, setting up sequences is a game-changer, phone call reminders, tasks. It has made things a lot easier but has also made them a lot more predictable. I have been able to solve problems concering emailing people back and the ability to be able to reach out to hundreds of people with certain emails all at once.
Recommendations to others considering the product:
Use it if you want to create a more predictable sales approach. It makes everyone's life easier on the team. It allows people to create a model that makes sense for their prospects. It allows you to split different industry verticals and be able to reach out to people in a very customized way
Sales engagement's finest!
What do you like best about the product?
Sequences are a game-changer. Snippets are super helpful to save time and personalize at scale. Manual tasks help me stay on top of my pipeline. Reporting offers the data to prove which tactics are working / or not, which enables me to adjust as needed.
What do you dislike about the product?
Buggy sometimes. Granted, probably due to the mass growth the team is experiencing.
What problems is the product solving and how is that benefiting you?
How are my emails performing? Where do I start my day? How do I know which prospects to engage with (based on their opens, clicks, etc.)?
I have enjoyed using outreach and think it is a good tool
What do you like best about the product?
I like being able to use sequences to help speed up my outreach. I am able to customize my messaging while still being able to reach large amounts of contacts and prospects.
What do you dislike about the product?
I think just the fact that it automates everything for the most part can also be a con. I think sometimes I fall into the trap of relying on it too much and relying on sequences, when some level of personalized outreach can also be useful.
What problems is the product solving and how is that benefiting you?
I came from the inbound sales side, so outreach helps me with regards to staying on top of my prospecting. I have booked several meetings through outreach, and it certainly helps me reach more prospects than doing everything manually.
Outreach is a great sales enablement tool
What do you like best about the product?
What I like best about Outreach is that it's a very flexible tool. It's great for sequencing and automating a lot of the sales reps' work and standardizing communication. It's very streamlined and easy to setup. Outreach also offers triggers and rulesets that allow for great customization of the instance. The integration with Salesforce is easy to set up and works well, which is essential for most businesses. Other tools like Sendoso, Drift, etc also integrate directly which adds a lot of value to the product. The Outreach Everywhere plug-in is also a great addition; this works well with the workflows of our sales reps'. It also integrates with Gmail/Outlook which makes things easier and ensures that all essential communication is tracked.
What do you dislike about the product?
Very little I dislike about Outreach. I think the UI can be a little messy at times. I also think the reporting aspect could be improved, allowing for more custom reports. The email bounce is not immediately visible and can allow for prospects to slip thorugh the cracks.
What problems is the product solving and how is that benefiting you?
Outreach helps us streamline and automate emails to prospects in an effort to increase booked meetings/demo's. It allows us to increase sales productivity and effectiveness. Also, it allows us to standardize communication and perform A/B testing with sequences or templates.
Helps you double your results without doubling your work
What do you like best about the product?
Ease of use, sequences reminding you of what to do next.
What do you dislike about the product?
Hard sometimes to find the data within Outreach
What problems is the product solving and how is that benefiting you?
No issues so far. Numerous prospects have replied or taken my call because of my sequences
Takes away the manual tasks from your sales workflow!
What do you like best about the product?
Love how automated top of funnel activity is
What do you dislike about the product?
Not enough reporting. Wish there was a way to segment open rates and click rates in a report.
What problems is the product solving and how is that benefiting you?
Streamlined revenue generating activities
Outreach
What do you like best about the product?
I love how outreach syncs with my email and Salesforce!
What do you dislike about the product?
Nothing to dislike. It has everything you need.
What problems is the product solving and how is that benefiting you?
I'm able to see which contacts I've not touched base with, send bulk emails, and keep track of important information
Recommendations to others considering the product:
Definitely consider
Easy and intuitive
What do you like best about the product?
I have always loved working with Outreach, super easy to make my calls track my emails, create sequences and tasks. I hit my targets with the help of Outreach
What do you dislike about the product?
I wish I didn't have to close a task flow when opening a new lead that I want to call real quick .sub windows would help
What problems is the product solving and how is that benefiting you?
Stay on task, dial for me instead of my personal phone, integrate with my CRM Salesforce
Powerful Tool
What do you like best about the product?
Easy to access metrics, recordings and email. Response rate metrics on emails and easy tracking of call recordings by disposition.
What do you dislike about the product?
I think outreach could be better at intergrating with other platforms.
What problems is the product solving and how is that benefiting you?
I am using outreach to connect with prospects, keep track of conversations, and learn more about my interactions.
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