Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Outreach for Sales
What do you like best about the product?
- The ability to automate emails.
- The insight into who opens emails and tracking where prospects are in a sequence
- The ability to import prospects from Salesforce
- The insight into who opens emails and tracking where prospects are in a sequence
- The ability to import prospects from Salesforce
What do you dislike about the product?
Automated emails lag, and sometimes the system is rigid regarding the flow of using Outreach. Sometimes imports do not import the way we expect them to.
What problems is the product solving and how is that benefiting you?
Sales and outreach for our customers and prospects on a daily and weekly basis for lead generation, but also for monthly updates to existing customers we work with.
Recommendations to others considering the product:
Great product for Enterprise accounts.
Valuable Sales Engagement Platform for Our Field Team
What do you like best about the product?
Our Sales team leverages Outreach to build customized sequences for our prospects, including various touchpoints (calls, emails, messages, etc.) and calls to action. Outreach integrates with our tool stack, is intuitive for new users and the right platform for our Marketing team to provide messaging, snippets, etc. to improve engagement with our prospects.
What do you dislike about the product?
No downsides we've experienced from Outreach - I've heard from other orgs that they don't want to add another tool their teams need to learn from reaching out to sales opportunities, but its shortsighted for the return benefits.
What problems is the product solving and how is that benefiting you?
Solving problems around how to nurture prospects until they are ready for a Sales conversation, how to automate emails and communication, engage whole verticals/industries at once with the right messages and calls to action. Benefits include increased prospect email open rate, reduced time spent on reaching out by our team and a more seamless experience across tools (ex: team can access all of our content from Seismic through a plugin in Outreach to plug and send).
It saved my life as an SDR!
What do you like best about the product?
I like the user interface, how easy it is to leverage, the dashboard with the overview of all the tasks and calls to make! I like how it synchronizes with Salesforce.
What do you dislike about the product?
I wish it would be a bit easier to add mobile numbers into the contact, directly from a sequence vs. having to go into the account / exit the process as it is now.
What problems is the product solving and how is that benefiting you?
It's been making it easy for me to remember what to do, how to do it, when to do it. I never had to worry about remembering contacts. I loved to create sequences and automate the processes.
Admin experience is easy
What do you like best about the product?
I am an admin for Outreach and find the admin portal easy to use. Their knowledge bank is quite helpful as well, and Outreach support is pretty responsive.
What do you dislike about the product?
One downside is that our CSM is not consistently responsive, which is a bit frustrating at times. I haven't had to contact her very much, but about half the time I have to bump the email at least once to receive a response.
What problems is the product solving and how is that benefiting you?
We use Outreach for prospecting campaigns by SDRs and AEs. Marketing and events also use Outreach as needed.
Very user friendly and just an all around great experience
What do you like best about the product?
How user friendly it is, great experience
What do you dislike about the product?
I have no downsides or problems with it.
What problems is the product solving and how is that benefiting you?
I have been able to login easy and change things that needed changing
Recommendations to others considering the product:
Best tool for the whole company
Outreach is The Preferred Automation Tool but Has Room to Improve
What do you like best about the product?
Easy to add and create campaigns.
Seamless integration with ZoomInfo allows you to add prospects directly into Outreach.
Integrates well with Salesforce and ensure everything is tracked.
Seamless integration with ZoomInfo allows you to add prospects directly into Outreach.
Integrates well with Salesforce and ensure everything is tracked.
What do you dislike about the product?
The UI is shaky. Sometimes you add folks and it takes a bit for the system to log/push activity metrics to Salesforce.
The user reports are somewhat confusing to navigate. The product does what you want but even seasoned users sometimes get confused with how to operate the tool.
The user reports are somewhat confusing to navigate. The product does what you want but even seasoned users sometimes get confused with how to operate the tool.
What problems is the product solving and how is that benefiting you?
Reaching more folks and customizing campaigns utilizing automation.
Removing barriers to automation and allowing easing import of activity metrics and tracking into Salesforce.
Removing barriers to automation and allowing easing import of activity metrics and tracking into Salesforce.
Recommendations to others considering the product:
I would recommend getting Outreach as a tool for your Sales Development process, but beware of the clunky UI.
outreach is dependable and helpful
What do you like best about the product?
easy to use, our account exec from outreach responds to my lead quickly when there is a problem. I like being able to text. also love sequences and tasks that keep me more productive
What do you dislike about the product?
sometimes outreach has trouble loading, also it seems sometimes difficult to add/reactivate outboxes. there has been a handful of times where it has crashed mid work day
What problems is the product solving and how is that benefiting you?
I am able to reach people all over the nation with outreach. It benefits me to be able to text message clients as well. putting people in sequence makes me more productive
Simple to use tool
What do you like best about the product?
Very easy to use and always readily available in your Gmail account.
What do you dislike about the product?
It can be a bit troublesome to setup the sync with Salesforce.
What problems is the product solving and how is that benefiting you?
We've mainly been using Outreach when we want to communicate new product launches to customers and Outreach have been a great way for us to get more than a single touch with each customer.
Single view for multi-channel prospecting
What do you like best about the product?
Easy to automate tasks and simple dashboard view to help you prioritise who to contact next.
What do you dislike about the product?
Sometime the Gmail sync is a bit laggy and takes a while to for email to complete after clicking send
What problems is the product solving and how is that benefiting you?
PG
Outreach Review
What do you like best about the product?
The upside of using outreach is it is really built for salespeople. Almost all the use cases I have are fulfilled by it.
What do you dislike about the product?
Not much to be honest, I feel like outreach has almost everything. I would like to see better integration with SFDC.
What problems is the product solving and how is that benefiting you?
Really the fundamental problem is figuring out how to scale prospecting. I was able to reach out to hundreds and hundreds of people as a result of Outreach and book tons of meetings.
showing 911 - 920