Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
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Smoother than Salesloft
What do you like best about the product?
UI is excellent. I find the actual integration with Salesforce and Zoominfo works quite well. I previously used Salesloft and as I get better with the fundamental aspects of Outreach, I'm finding I like it better.
What do you dislike about the product?
Occasional outages but most of those are related back to IaaS platforms like AWS going down. Sometimes the integration between Salesforce and OR doesn't work but that may be our SDFC.
What problems is the product solving and how is that benefiting you?
Definitely able to stay ontop of my structured outreach better, drive more meetings and ensure that my prospects are all getting followed up with after the initial touch.
The most effective way to reach out to prospects
What do you like best about the product?
I love the simplicity, the intuitiveness, and the ability to manage all your prospect's outreach in one place. It is extremely easy to manage all your campaigns and keep track of the open rates.
What do you dislike about the product?
Nothing! Everything works great, and I haven't had any issues other than the occasional updates. The OS is, and UI is clean and functions well. Other than that I haven't had any issues building anything in outreach
What problems is the product solving and how is that benefiting you?
I no longer have to spend hours and hours on sending individual emails. It makes outreach very quick and easy to reach out to specific departments that need strategic outreach. I can segment my days very easy by which accounts and prospects need the most attention.
Good Platform for Sales Outreach
What do you like best about the product?
At my company, all AEs and BDRs use Outreach. Since salesforce tends to be a mess, we use Outreach as our source of truth for previous conversations. I really like that you can purchase numbers from the area codes that you're calling into, prioritizing leads list based on different marketing functions, and the Google Chrome extension while using salesforce.
What do you dislike about the product?
I wish there was an easier way to sort through duplicates on Outreach, for example being able to easily add a second email so the contact does not have two profiles, or being able to merge profiles to reduce duplicates.
What problems is the product solving and how is that benefiting you?
Outreach allows our team to have a centralized location for our daily call and email tasks which saves our teams a ton of time. Previously, we just kept track of tasks through HubSpot, so this is much better.
Best of it's kind
What do you like best about the product?
Outreach is incredible, I have used it in my last 3 roles, both as a BDR and an Account Executive. My favorite thing about it is how easy and streamlined it makes creating regular cadences for reaching out to potential clients. It syncs with most CRMs and business intelligence tools allowing you to import data and then use that data to create sequneces (automated outreach campaigns).
What do you dislike about the product?
There is little that I dislike about Outreach, it works great and is always being updated and improved. It has all of the features that I would want in a tool of it's kind, so there is really nothing specific to mention here.
What problems is the product solving and how is that benefiting you?
It's a tool that blurs the lines of Marketing and sales efforts. Marketing can load large lists of leads in to Outreach and then put them in custom sequences. Sales can then follow up with those leads as manual tasks are generated from the sequences. The problem that this is solving is allowing Sales to easily and efficiently capitilize on the money and effort that the marketing department is investing.
Using outreach changed completely The way I sequence my prospects and contact them
What do you like best about the product?
There is several things I like about outreach, but maybe what I like the most is the sequence you generate and use it to contact my prospect's. Also the reports I use to measure my team
What do you dislike about the product?
Currently I can't message using my phone number, it's only allowing me to use other number which confuse a little of my prospects when I message from a different number.
What problems is the product solving and how is that benefiting you?
Call my prospects faster using sequence. Also through sequence I know the next step from each one of them. That gives me more power to be more productive.
Essential for reaching prospects at scale
What do you like best about the product?
User-friendly interface, ability to customize sequences/templates/snippets
What do you dislike about the product?
Nothing so far - I look forward to using it more
What problems is the product solving and how is that benefiting you?
Reachig out to prospects of various personas in various companies and industries at scale while maintaining personalization
Outreach review
What do you like best about the product?
It's very user-friendly and easy to perform the tasks at hand. Automation here is a gamechanger
What do you dislike about the product?
It takes some time to learn a good workflow in outreach
What problems is the product solving and how is that benefiting you?
great benefits. Especially when calling down cold lead list
Necessity for Any Sales Org
What do you like best about the product?
I like the automated sequences the best, it allows us to create a scalable email template for many customers to see
What do you dislike about the product?
Sometimes it feels like feature overload and it would take me a year to become a subject matter expert on all of the features within the software
What problems is the product solving and how is that benefiting you?
We are making scalable emails for companies, people, and verticals so that we can scale their business
Bad customer support, got my email account blocked twice
What do you like best about the product?
Price, and integration with gmail. It took me a few weeks to learn the software but I think I got most of it
What do you dislike about the product?
Horrible support... they don't have a chat functionality nor a phone line for any kind of live support. They have a support email address, but I have emailed them multiple times with no one responding.
They promised to allow two email accounts attached to one subscription but don't bother helping me to set it up. Should have known when they don't even have a sandbox.
Overall, I'm only using this software because its the first one I'm trying and want to get used to the process. Will switch out as soon as the 1-year subscription ends.
They promised to allow two email accounts attached to one subscription but don't bother helping me to set it up. Should have known when they don't even have a sandbox.
Overall, I'm only using this software because its the first one I'm trying and want to get used to the process. Will switch out as soon as the 1-year subscription ends.
What problems is the product solving and how is that benefiting you?
Getting used to lead gen software and understanding the terminology.
great tool for high volume of customers
What do you like best about the product?
The interface is simple yet robust and the tool allows me to keep a good relationship with all customers without any falling through the cracks
What do you dislike about the product?
I have nothing bad to say its been a great experience so far.
What problems is the product solving and how is that benefiting you?
Outreach addresses the need for me to keep in touch with many customers at once. With outreach addressing this need is much simpler.
Recommendations to others considering the product:
dont wait jump right in
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