Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach makes communication easy
What do you like best about the product?
I like the sequences and account insight that Outreach offers.
What do you dislike about the product?
I wish the mass uploading of contact lists was easier.
What problems is the product solving and how is that benefiting you?
I have been able to manage my leads/accounts in an organized manner as well as keep up with what my peers are doing in terms of the same accounts.
Outreach: Great Success!
What do you like best about the product?
Makes sorting through sequences when dialling very simple, helps clean up Salesforce reports, etc.
What do you dislike about the product?
Can be clunky at times, tends to be down from time-to-time, and can be difficult to navigate at times.
What problems is the product solving and how is that benefiting you?
Outreach to customers through Salesforce, emails to customers. Benefits include organization of sequences, ease of use, and connectivity to SF.
Great email tool for sales
What do you like best about the product?
Easy to customize email cadences to different target audiences and review metrics.
What do you dislike about the product?
I don't have particular dislikes, although it does appear to lack some advanced features that other email programs offer.
What problems is the product solving and how is that benefiting you?
We've used it to automate email outreach to prospects, which includes a cadence of emails and calls to follow up.
I love outreach!!!
What do you like best about the product?
Being able to schedule and sequence customers/prospects.
Handy tools like seeing email opens and scheduling calls seamlessly. No other competitor matches
Handy tools like seeing email opens and scheduling calls seamlessly. No other competitor matches
What do you dislike about the product?
Can be slightly glitchy but it has been getting better over the years. Sometimes invites didn't go through correctly.
What problems is the product solving and how is that benefiting you?
It allows me to automate emails that would otherwise take me forever. I'm definitely more efficient using Outreach
One of the best sales automation tool
What do you like best about the product?
Outreach is a potent tool that allows you to customize your email templates, have snippets (information you'd share or use regularly), along automated email campaigns. If you are a creative person and know who to prospect and what content to share with the customer, this is a phenomenal tool to use. It also can add custom tasks along with making outbound calls to customers anywhere across the globe. I can bet one would optimize thier sales prospecting with regular follow-up.
One can also set up alerts and send emails at a particular time and date. Also, not to forget seamless integration with Salesforce CRM is a bonus.
One can also set up alerts and send emails at a particular time and date. Also, not to forget seamless integration with Salesforce CRM is a bonus.
What do you dislike about the product?
Way too powerful tool. In the hands of a suitable person, a company can generate great traction and an excellent customer experience.
What problems is the product solving and how is that benefiting you?
Prospecting
Follow-up
Drip campaigns
Schedule meetings
Log calls
Auto-create prospects
Follow-up
Drip campaigns
Schedule meetings
Log calls
Auto-create prospects
Very simple and productive
What do you like best about the product?
User interface and the features involved
What do you dislike about the product?
There is nothing specific I dislike about the product
What problems is the product solving and how is that benefiting you?
Outbound activities, namely emails, calls, sequences, etc.
Great tool but would consider SalesLoft as well.
What do you like best about the product?
Outreach integrates well with gmail and with Salesforce which is an absolute must for any sales engagement automation tool. What I specifically like about Outreach is that the setup was extremely easy and all integrations were set up within a matter of minutes. I had no previous experience working within Outreach and still was able to use it quite easily - it's very intuitive.
What do you dislike about the product?
While it is an intuitive platform, the UI can get a bit messy while managing so many different cadences (or sequences as they call them) and many prospects loaded in different stages. It also allows you to add prospects into cadences with emails that have previously bounced - why would they do that? It also gets pretty messy when sharing sequences across teams as different people have different permissions and sometimes you just need to copy a cadence to make any edits which can be annoying. It just seems like it's a bit more complicated than it needs to be as I've worked a lot with Salesloft before which I found to be much more intuitive.
What problems is the product solving and how is that benefiting you?
We work in a high volume outreach environment. Outreach helps us streamline and even (sometimes) completely automate emails to prospects in an effort to book meetings.We've realized tremendous benefits from automating email outreach and have booked tons of meetings from it. We simply could not operate without it or one of their competitors at this point.
Recommendations to others considering the product:
I would highly advise testing it out but I would also advise trying out SalesLoft. If you are in need of automation on the cold email front, outreach is a great option and can certainly fill the needs of most automated flows.
Account Executive
What do you like best about the product?
The results I have seen are the growing sales intelligence and engagement platform that helps companies dramatically increase productivity and drive smarter, more insightful engagement with their customers.
What do you dislike about the product?
I can't think of anything at the moment that I dislike
What problems is the product solving and how is that benefiting you?
Problems our organization has solved is the ability to integrate sales engagement, conversation intelligence, and revenue intelligence into one platform.
Prospecting Game Changer
What do you like best about the product?
Outreach gives SDR/BDR/ISR teams the ability to scale and automate prospecting efforts. It is an absolute game-changing prospecting tool. Leading tool in the market
What do you dislike about the product?
There are very few things I could talk to for the "dislikes" for Outreach. There occasionally is some slowness for calling with Outreach voice, but overall, it is a great product.
What problems is the product solving and how is that benefiting you?
We use Outreach for the prospecting motion. It helps the BDR team scale and realizes value quickly as it is straightforward to use and understand. Automated emails, mass sequencing prospects to stay organized in prospecting efforts, daily tasks, outbound calling.
Great for outbound emails
What do you like best about the product?
It is easy to scale using Outreach and its sequences.
What do you dislike about the product?
I wish there were an easy way to keep track of follow-ups/reminders on manually emailing people.
What problems is the product solving and how is that benefiting you?
I am trying to use Outreach for outbound activities and hunting new business.
Recommendations to others considering the product:
It might be complex scaling with Outreach in Canada. Be cautious of CASTLE.
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