Outreach Sales Execution Platform
OutreachExternal reviews
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Outreach Review
What do you like best about the product?
Outreach has enabled me to be more productive by sending multiple emails to multiple people at once. Cadences are very helpful.
What do you dislike about the product?
Sometimes the tracker is inaccurate and does not tell me if the recipient actually opened the email.
What problems is the product solving and how is that benefiting you?
Email productivity and increased open rates.
The best sales automation tool!
What do you like best about the product?
Outreach it's by far one of the best automation tools in the market. It's easy to use and we can make a lot with it. Also it integrates with a lot of other tools
What do you dislike about the product?
It can be a little tricky in the beginning to understand all the features and possibilities that the tool offers. But after some time it gets easy. I think everyone should try
What problems is the product solving and how is that benefiting you?
All our sales automation it's being handled by outreach, so we have most of our cold emails handled by the tool and facilitating sales team daily work on emails.
Outreach
What do you like best about the product?
What I use Outreach for mostly is sequencing my customers. I like that it integrates with salesforce and I can have quick and easy sequences to reach prospects
What do you dislike about the product?
There is nothing I dislike about outreach
What problems is the product solving and how is that benefiting you?
The problem I am solving with outreach is reaching potential clients and keeping touch points high
Keeps you organized!
What do you like best about the product?
Once you import the contacts and tag them you only need to execute the due tasks! What's helpful is that you can add call notes and see them the next time you encounter this prospect, which helps to keep the conversation relevant.
What do you dislike about the product?
The browser extension is unstable and you can lose all your work if you have to navigate to another tab - so many times a carefully crafted email vanished when I wanted to quickly verify some point that I made in my email and had to click on some other tab in the browser
What problems is the product solving and how is that benefiting you?
The biggest problem solver is that it saves time by keeping all your tasks within a single environment. The benefit is that once you bring your contacts in you only have to execute the due tasks
Recommendations to others considering the product:
Make sure that you are doing the most important work from the browser page and not from the browser extension because it's unstable and you may lose all work if you happen to switch between tabs.
the most important tool in our SDR department
What do you like best about the product?
I've never used such an effective sales tools. It's a game changer. I can't imagine prospecting without it. Our SDR organization uses it and it syncs to Salesforce. I love that my workflow is automated - I come in every day know EXACTLY what I have to do. I don't have to guess who I need to call or follow up with. I also love being able to insert availability for meetings and see who's opened/clicked my emails.
What do you dislike about the product?
If you set up a cadence and use {{weekdays_from_now 2}} and that happens to fall on Thanksgiving, it's not going to catch that. If it's an auto email I don't know how to stop it.
Speaking of auto emails, I wish you could edit a message later in a sequence. If a prospect is in a 2 week cadence, it would be great to pause the sequence, edit step #8 and reactivate.
Speaking of auto emails, I wish you could edit a message later in a sequence. If a prospect is in a 2 week cadence, it would be great to pause the sequence, edit step #8 and reactivate.
What problems is the product solving and how is that benefiting you?
Automating reply emails save me so much time from having to type "Hey [prospect], just bumping this back up...]
It helps our entire team hit KPIs that would likely be impossible without it.
It helps our entire team hit KPIs that would likely be impossible without it.
Easiest way to reach multiple clients with one button!
What do you like best about the product?
You can schedule an email to be sent to multiple contacts! This really saves so much time sending tedious emails, and gives me time back that can be better spent in more profitable ways.
What do you dislike about the product?
Sometimes it's confusing to understand when an outreach sequence gets "stuck" and how to make it proceed.
What problems is the product solving and how is that benefiting you?
Not realizing right away that calls won't be recorded - and that you have to select that option. It's been a learning experience for sure, but once I've gotten more comfortable using it, it's a breeze!
Outreach Admin
What do you like best about the product?
The platform is very customizable. The outreach provides sequences that can be tailored based on what the prospect actioned on. You can also get details related to who contacted the prospect previously and interaction notes. Also, successful messaging is acquirable through this platform.
What do you dislike about the product?
One of the features I don't really like about outreach is that the total sequenced prospects aren't accurate at first glance. Another issue I have encountered is the communication between outreach and my CRM. When a prospect was finished in a sequence, I was not initially aware that they were done until manually checking my CRM.
What problems is the product solving and how is that benefiting you?
Sync with Salesforce CRM
Sales automation for every team
What do you like best about the product?
It's easy to use, intuitive and saves our sales team countless hours a day. Compounded over a year, the time savings are incredible. It makes contacting net new prospects and managing their activity a breeze
What do you dislike about the product?
The product is so deep with features there are likely some that our team doesn't use but that isn't necessarily a negative. Usually when we want to do something there' a feature or product that can help
What problems is the product solving and how is that benefiting you?
We use outreach to manage our top of funnel outreach to net-new prospects, book meetings and manage sales campaigns. They make it easy for our team to send outreach at scale
Recommendations to others considering the product:
do your research and test out the solutions. This happens to be a great one. It's a bit more on the expensive side but the investment is 100% worth it for growing teams looking to scale their outreach and sales programs/campaigns
Outreach- Takes the organizational challenges out of being an SDR
What do you like best about the product?
I love that outreach helps cut down the time I am taking to plan my days and helps me stay on an even cadence while reaching out to my prospects. I also love that we can save snippets related to individual industries
What do you dislike about the product?
Some aspects of the software are a little bit glitchy but overall everything works very well.
What problems is the product solving and how is that benefiting you?
We are solving challenges with trying to stay organized in our SDR Outbound efforts. Outreach saves time and mental energy and takes a lot of manual work out of making sure we are being strategic reaching out to prospects.
Great CRM for sales
What do you like best about the product?
I like how friendly the UI is - my team is switching from SalesLoft to Outreach, and the learning curve was far higher on SalesLoft than outreach.
What do you dislike about the product?
This may be petty, but I am not a fan of the color palette - for a salesperson you are often using Gong, and to have Gong and Outreach both be purple, it can get confusing in a bookmarks tab.
What problems is the product solving and how is that benefiting you?
I am solving the problem of having constant contact with prospects. The platform can automate steps and give you tasks and reminders of how to stay in touch.
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