Outreach Sales Execution Platform
OutreachExternal reviews
3,494 reviews
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Great tool to aid Salesforce
What do you like best about the product?
Sequence analytics and reporting are great and helpful features that make it easy to run tests on open rates and replies. The ability to see contact's LinkedIn profiles attached to prospects overview is also very helpful.
What do you dislike about the product?
Within the alerts setup for email sequences, I wish there were options to trigger email tasks rather than a trigger for just call tasks based on opens. More customization for the tasks and notifications would be ideal.
What problems is the product solving and how is that benefiting you?
Using Outreach to replace some of Salesforce functions that don't operate the best. Mostly in regard to email sequences and tracking those conversations with participants.
Recommendations to others considering the product:
Use outreach if you are looking for a tool to use alongside of Salesforce to track and automate email sequences.
Great functionality, but could use a UI boos
What do you like best about the product?
Love the ability to easily build and manage sequences
What do you dislike about the product?
Don't love the UI/UX. It is a little hard to navigate
What problems is the product solving and how is that benefiting you?
We are solving the problem of being able to easily outbound our prospect accounts
Great app
What do you like best about the product?
I do like the visuals; it's easy to use.
What do you dislike about the product?
Bounced/failed sequences are tough to find; you don't have the option to add them to another sequence immediately after one ends; a lot of phone connection/audio issues
What problems is the product solving and how is that benefiting you?
keeping prospects engaged; visibility into what they are engaging with specifically in emails; quickly insert templates/snippets
Powerful tool
What do you like best about the product?
Outreach keeps my daily tasks very organized. It increases effectiveness by showing when calls and emails are due. It is helpful to use and has great note sections for writing down how a call went.
What do you dislike about the product?
Sometimes the audio on Outreach doesn't work super well. I will try to call someone and the call will say "cancelled" even if I made it to their voicemail. Also, it can be difficult to see when the next scheduled task is going to occur.
What problems is the product solving and how is that benefiting you?
Outreach is what Infor has chosen as the tool to complete our daily prospecting. I have realized the benefit of being organized and having clear records of what has been accomplished each day.
Outreach - customer and prospect comms at scale
What do you like best about the product?
Outreach allows prospecting and customer communications at scale via messaging tools like sequences, templates, snippets, bulk compose, task organizer - all synced with your CRM (Salesforce) and other platforms like Gmail and Linkedin. Outreach integrates very well with LinkedIn Sales Navigator to allow you to import lists of contacts you'd like to email.
What do you dislike about the product?
Outreach remains as one of the best choices for communication at scale.
What problems is the product solving and how is that benefiting you?
Outreach allows you to prospect at scale. It is a repository of all your prospects' contact information from which you can run campaigns with email, call, and social tasks.
Reach for the Stars with Outreach
What do you like best about the product?
I like how easy it is to automate the sales process and mindless things like emails and call reminders
What do you dislike about the product?
I'm not too fond of the way it integrates with salesforce. I feel it could be a little more seamless.
What problems is the product solving and how is that benefiting you?
It is allowing me to contact and track my engagements with those emails and contacts faster and more efficiently
Recommendations to others considering the product:
Watch the Videos online on how to use them.
Marketing Advantage
What do you like best about the product?
The system works seamlessly with Salesforce.
What do you dislike about the product?
Spam walls my your outgoing emails perceived as read by the prospect.
What problems is the product solving and how is that benefiting you?
Outreach provides a tremendous advantage by seeing who's seen and opened your messages. Very time saving.
Recommendations to others considering the product:
Buy! Great sales resource.
Outreach Review from Sales Rep
What do you like best about the product?
- Ability to bulk upload a contact list to begin sequencing or calling
- Great visibility into the analytics of the campaigns you're running (email opens, email bounces, replies, etc.).
- Being able to pre task action items
- Great visibility into the analytics of the campaigns you're running (email opens, email bounces, replies, etc.).
- Being able to pre task action items
What do you dislike about the product?
- Sometimes it can be a bit laggy when using the Outreach Chrome extension, but it's not anything major
What problems is the product solving and how is that benefiting you?
- Increased visibility into sales drip campaigns
- Eliminating the time it would take to import a contact into a campaign one by one
- Eliminating the time it would take to import a contact into a campaign one by one
must have
What do you like best about the product?
automated tasks that surface on the right day/time to engage prospects, easily creating sequences and templates
What do you dislike about the product?
sometimes glitchy in UX, wish analytics was easier to read
What problems is the product solving and how is that benefiting you?
i cant imagine being an SDR without outreach. Saves me loads of time which lets me focus on personalization at scale, hit your activity numbers, engage with prospects mor effectively
A robust sales engagement tool with solid integrations
What do you like best about the product?
Robustness, ease of administration, integration
What do you dislike about the product?
Less flexibility than other sales engagement tools like Salesloft
What problems is the product solving and how is that benefiting you?
Personalization at scale, mass outreach, templatized outreach, communications governance
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