Outreach Sales Execution Platform
OutreachExternal reviews
3,480 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Best interface and user experience.
What do you like best about the product?
The way the tool binds customer data together to help sales agents with context on a lead.
What do you dislike about the product?
Nothing.
This is the best sales tool I've ever used.
This is the best sales tool I've ever used.
What problems is the product solving and how is that benefiting you?
You can be on top of your sales cadence using Outreach.
Tools capability to bind all the customer engagements.
Tools capability to bind all the customer engagements.
Recommendations to others considering the product:
Need not think twice.
Great resource for sales
What do you like best about the product?
I love the ability to make both templates and sequences. As a sales person, we don't always have the time to send emails to every potnetial contact at every company, and this helps to cut back on that time.
What do you dislike about the product?
I wish that Outreach had the ability to identify if an email works or not, sometimes I will send out emails and receive bounce backs if it's incorrect but I'd love it if we could see that ahead of time.
What problems is the product solving and how is that benefiting you?
The biggest problem I've solved with using Outreach is saving time. When I'm closing new business and managing accounts, it can be a lot of work, and Outreach has tools to make outreach out prospects much easier.
Robust Sales Engagement Tool
What do you like best about the product?
Outreach has a fantastic reporting element to it that gives us great insights into our rep's activity.
What do you dislike about the product?
It can be challenging to get all reps on the same page on best practices. It would be great to have more prescriptive rollout trainings.
What problems is the product solving and how is that benefiting you?
We've been able to centralize all of our calling and emailing efforts, and have a centralized hub for where our prospecting happens.
Outreach augments CRM significantly
What do you like best about the product?
Outreach likely saves my team 5 hours of manual sales activity each week. You can leverage the hive knowlege of our team or get creative with your own for prospecting and account management.
What do you dislike about the product?
At times, Outreach will glitch and say that you can send your email at the moment. Randomly, it will timeout as well.
What problems is the product solving and how is that benefiting you?
Outreach helps me from having to manually track my prospecting cadences. Salesforce Classic is still the best CRM but it cannot automate your processes.
Powerful, Robust Sales Engagement Platform
What do you like best about the product?
I love how simple it is to sync my contacts and opportunities from other systems and quickly outreach to my prospects and customers. Outreach makes it easy for me to remain efficient and effective as a salesperson.
What do you dislike about the product?
I wish there was an easier way to search sequences, templates, etc. It may be due to the organization having so many templates that it gets hard to search for what I need.
What problems is the product solving and how is that benefiting you?
I'm easily able to have constant outreach and easily set up my day to ensure I always have someone to reach out to and contact. There is a never a day without prospecting!
We've struggled with outreach but have still gained quite a bit from the system in the past 3 years
What do you like best about the product?
The ability to empower our team to create content and sequence prospects.
What do you dislike about the product?
having to stretch our processes thin due to limitations with the tool.
What problems is the product solving and how is that benefiting you?
testing our contect; connecting with SMS is huge
Recommendations to others considering the product:
Overall is a nice tool. It still has some improvements needed, though.
Great tool for scaling comms
What do you like best about the product?
Great syncing with Salesforce ensuring all the right details are available. I also really like the way this can be supplemented with additional fields. As a manager I found it really easy to get access to the templates and work that my team have been doing and even issue customer satisfaction requests on their behalf.
What do you dislike about the product?
I've run some campaigns at a large scale (targeting several thousand email addresses). I came across some issues in uploading the template and getting it to send. It turns out there are limitations in sending a sequence to more than 800 emails at once. I had to break this into smaller sections to send out. I discovered this through colleagues having failed to get an answer through the FAQ and a couple days delay in the support team responding to me.
What problems is the product solving and how is that benefiting you?
Outreach allows me access to excellent levels of detail on email metrics and makes follow-up (multi-level sequences) extremely easy. The greatest benefit to me is the syncing of comms between reps and the SFDC account.
It helps you to organise your day and you don't miss any contact, having tasks and sequences
What do you like best about the product?
the sequences are very helpful, and the templates as well
What do you dislike about the product?
sometimes i gotlost with CSV files. It should work with exel aswell
What problems is the product solving and how is that benefiting you?
I'm reaching my customers at the right time.
Great sales tool
What do you like best about the product?
East to use interface and ability to quickly build campaigns.
What do you dislike about the product?
Trouble scheduling emails to go out at a certain time.
What problems is the product solving and how is that benefiting you?
Reaching a high volume of prospects with a regular cadence.
Recommendations to others considering the product:
Great tool.
Promising features, amazing analytics, super support.
What do you like best about the product?
I am obsessed with the reporting capabilities and team views. It's taken some time to get to a place where our team of international sellers feel confident and capable. We replaced YesWare with the solution and it's like driving a Ferrari.
What do you dislike about the product?
It's taken a long time for our team to adopt the solution as part of their day to day. There are almost too many options out of the box and we had a unique use case. I'd love to make it easier for our teams to customize content with better governance for content and brand.
What problems is the product solving and how is that benefiting you?
We have been able to standardize messaging and activities amongst our team. We are seeing real results and productivity for our our partner outreach and partner engagement is increasing beyond our standard marketing emails.
Recommendations to others considering the product:
Support will tell you this, but consider a crawl walk run approach. Consider constant feedback and contractor or additional support to make a content playbook to improve the velocity of content creation.
showing 981 - 990