SS&C Blue Prism Enterprise
SS&C Blue Prism | v 7.12 Dec 15 2023Windows, Windows Server 2019 Base 2013.01.19 - 64-bit Amazon Machine Image (AMI)
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Insightful, challenging and exciting
What do you like best about the product?
Intuitive and has a user friendly interface
What do you dislike about the product?
Surface automation techniques and realiability
What problems is the product solving and how is that benefiting you?
Optimizing the workforce
Recommendations to others considering the product:
Be passionate about it
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Most reliable in the industry
What do you like best about the product?
The best thing that blue prism provides is the way of developing the bots, the studio is very much understandable and also easy to use, also the portal of blue prism is very well maintained as it has every details of the features that is provided by blue prism. Its encryption scheme is very good as we store environmental variables and the credentials in the credential manager that is very much secured.
What do you dislike about the product?
Blue prism still lacks some features like automatic recording feature also its OCR feature is not as accurate as its competitor. Though the visual editor is okay but yes its competitors are providing better visual editors.
What problems is the product solving and how is that benefiting you?
Previously while doing repetitive work like data entry work or password resets flow like the admin user has to do the same task for every request that this has to be done by every single admin there, so here instead of doing the same repetitive task again and again we created bots that will perform the tasks that will reduce the cost of the person who and all are working on it.
Recommendations to others considering the product:
Blue Prism is a bit complex at beginning if you don't have a proper training it will be difficult for you to understand blue prism easily but once you get to know this it will be like very easy for you to develop the bots for your needs. Tip- Blue prism portal is the best place where you can have proper understanding of the tool.
New chapter in automation
What do you like best about the product?
Blue Prism has allowed us to automate processes that run across multiple applications without changing the existing IT landscape.
What do you dislike about the product?
Quality assurance for new versions is in my view insufficient. Unfortunately we notice again and again that there are errors in the versions. Our release management does not allow short-term version changes, so we often have problems here. Support is eager to support, but in general, the chances of success are very low
What problems is the product solving and how is that benefiting you?
Due to scarce resources in the IT and for budget investments, we have opted for this solution. We have accelerated the quality and processing times. Customer satisfaction could be increased.
Recommendations to others considering the product:
The solution must fit into the architecture of the company. It is also important that you think about the operating model before the introduction.
Blue Prism feedback
What do you like best about the product?
They are investing in building out a defined customer success model and engagement team to support companies that want to accelerate their mature. This is their 'Success Accelerator'
What do you dislike about the product?
Usability is poor. When compared to UIPath developers prefer to use UIPath. Given the publicly available documentation for UIPath and the usability, onboarding and the quality of initial bots is better. Architecture does not support scalability at an enterprise level. Given security and performance requirements we do not have a way to segment workloads within an environment which means a non-prod and prod environment for each large team. Support has been very poor and there is a lack of urgency around solving customer problems. This is getting a bit better and they need to better manage customer expectations around why.
What problems is the product solving and how is that benefiting you?
Reduction in manual repetitive work. Significant effort savings and contractor $$ avoided
Recommendations to others considering the product:
Know your user base and level of development expertise. Set standards early.
Excellent software, support and wide user community that shares experiences and tips.
What do you like best about the product?
Very stable software that is updated regularly for new features. Good control room to monitor operations. Web site with suggested documentation and process templates. User community that meets regularly to share ideas, experiences and tips.
What do you dislike about the product?
It was difficult to know how many licenses we would need over the contract period.
What problems is the product solving and how is that benefiting you?
We have automations saving human hours throughout our organization. Functions include Finance, Accounting, HR, Supply Chain, IT, Marketing, and Tax.
Recommendations to others considering the product:
Go for it
Blueprism
What do you like best about the product?
Interfaces and capabilities. Automating majority of task
What do you dislike about the product?
Relying on humans to pick up exceptions.
What problems is the product solving and how is that benefiting you?
Toil,
Recommendations to others considering the product:
Developn in house
Blue Prism Review
What do you like best about the product?
User Friendly and efficient for large scale process
What do you dislike about the product?
Licensing Cost and Opensource for learning and development
What problems is the product solving and how is that benefiting you?
Documents upload; Completely eliminated the manual efforts and avoided timelines slippage due to automation.
well managed automation tool
What do you like best about the product?
Automating complicated tasks, save FTE's, create more robuts solutions and mainly reusablitity saved many hours in the development.
implementation is much easiser and user friendly UI.
managing the jobs is quite simple task under one platform
implementation is much easiser and user friendly UI.
managing the jobs is quite simple task under one platform
What do you dislike about the product?
OCR and Surface automation and support of other languages API like python, excel operations too
What problems is the product solving and how is that benefiting you?
saved lot of cost and FTE , consumption of resources came down by using blueprism
Working with Blue Prism for last 6 years
What do you like best about the product?
Blue Prism is not a product but a platform which allows you to automate wide range of applications. It can be a simple web site, complicated Citrix environment or using web services to exchange data between back end systems. New feature of bpskill to integrate with cognitive services (IBM, Google, Microsoft) is excellent.
What do you dislike about the product?
better scheduling of the robots and optimize robot utilization
What problems is the product solving and how is that benefiting you?
We have automated processes which were rule based with structured data these are best candidates. We have helped to realize significant financial benefits to our clients in terms of faster processing and more reliable services.
Recommendations to others considering the product:
For business users it is easy to understand tool.
Best & Worst about BP
What do you like best about the product?
Easy to use, wide range of object, plus user has option to create their own actions.
What do you dislike about the product?
Biggest dislike about BP is it's unitability. I have noticed multiple instance where if you are using BP stage, sometime it throws BP internal error. It's really hard to track. Recent example: In one of my project, I was automating mainframe. There I have to add row to collection. This is one of the basic feature of BP. Issue was: Sometime (1 out of 10 run) it throws BP internal error. I tried to contact BP but didn't get satisfactory answer. Luckily, during debug mode, I found the issue was with that stage and I replace it. From then onwards, it was working fine.
So, BP need to review their standard object and make sure they are 100% reliable.
So, BP need to review their standard object and make sure they are 100% reliable.
What problems is the product solving and how is that benefiting you?
Currently, I am working with EY and we have big list of client ranging in different domains. Example: HR, SCM, Finance, etc. List is big enough to explain over here.
Recommendations to others considering the product:
It will definitely help a business (where work are rule based) to grow by reducing the man powever and increasing the effiency. It's easy to use. Within few weeks of training, you resource can start working on this tool.
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