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Reviews from AWS customer

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64 reviews
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External reviews are not included in the AWS star rating for the product.


    Atletica G.

My Ecperience With Pexip Engage

  • March 26, 2024
  • Review provided by G2

What do you like best about the product?
The software allows personalization and audience targeting.
Integration of the platform with social media products.
The platform improves marketing through customer engagement analytics and reporting.
Availability text analyzation features and machine learning technology.
The product enables customer experience analysis and feedback collection.
Customer services are up to standards.
No limitations in customization and implementation.
What do you dislike about the product?
The software is very effective. I cannot find a blemish on it.
What problems is the product solving and how is that benefiting you?
The product has enabled assessment of customer satisfaction and solving of customer issues before they escalate and have a direct impact into our services delivery and business performance.


    Iyer A.

High clarity meetings across any platform

  • March 11, 2024
  • Review provided by G2

What do you like best about the product?
Works across almost any platform, and can be used as a guest. Video quality, and login time are very nice. I've frequently used this a few times with specific clients. The customer support was very responsive in helping us figure out how to login. Easily integrated, and easily implemented across any platform. it's kind of their thing.
What do you dislike about the product?
I wish that it was a bigger company, and that getting a permanent login would yield more benefits.
What problems is the product solving and how is that benefiting you?
For certain clients overseas, and some in california they do not use the same platforms I do. By chance they used pexip, so we were able to connect over that. Basically it combines existing meeting platforms and existing meeting room devices into one seamless sandwich.


    Domonkos V.

Comprehensive and Distinguished Platform for Engaging Customers and Making Appointments

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
There are features that makes appointments effective, where users schedule them based on their times. Further, the inclusion of advisors from the company helps in creating proper timelines. The configuration and implementation of this software is made relatable.
The use of online, to make all the services and appointments is a merit that the developer have deployed.
What do you dislike about the product?
There are optimal communications between the customer and the sales team, and there are manageable features that are simplistic and easy to adopt. The creation of proper timelines and schedules is something the vendor has effectively focused on.
What problems is the product solving and how is that benefiting you?
The platform has outlined the mechanisms that businesses use in scheduling meetings, and this resolves the demands that are available in a company. More so the sales engagement brings a focused sales plan, which multiply the use of online platform to reach out to users. There are appointments and reservations and they all bring a concrete performance.


    Information Technology and Services

Flexible and Determined Customer Engagement Approach

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
Pexip Engage is a platform that considers the inputs or the requests from customers, and it gives them the right platform where they can discuss and share idealogies. Further the program has all features in one solution, which includes scheduling if meetings and they are all easy to navigate.
Moreover, the insights from customers are well recorded, and proper support is issued to bring more satisfaction.
What do you dislike about the product?
We obtain professional enaggement options from this software, and this enhance growth in our company as customers' conversations increases. There are resourceful features from this powerful communications platform.
What problems is the product solving and how is that benefiting you?
The platform allows accurate time management where meetings are held, and this ensure the right information is shared to enhance innovation. More so, the concept of online appointments, where booking is done virtually is a fundamental aspect that we enjoy from the software. The immediate sales conversations and analysis from the software multiplies the performance of the system.


    Sharan S.

Lagging

  • September 26, 2023
  • Review provided by G2

What do you like best about the product?
User interface was very good and easy to understand
What do you dislike about the product?
Lagginess in user interface and experience
What problems is the product solving and how is that benefiting you?
Video conference-call


    Gico K.

Best Video/Virtual Conference App

  • September 12, 2023
  • Review provided by G2

What do you like best about the product?
A wonderful application to experience, it truly fulfills my daily video conferencing needs and works absolutely fine.
What do you dislike about the product?
Nothing as such to not like this app but the UI could've been smoother
What problems is the product solving and how is that benefiting you?
Faster meetings and scheduling video conferences are of great help on the go


    Olga C.

Online Appointment Scheduling

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
Pexip Engage streamlines customer engagement for businesses with video meetings. It seamlessly integrates with Microsoft Office 365, Microsoft Exchange, and Google calendars, allowing customers to effortlessly schedule appointments according to agent availability.
What do you dislike about the product?
No problems with Pexip Engage as it delivers on all fronts.
What problems is the product solving and how is that benefiting you?
Pexip Engage helps businesses to improve their customer service and boost their productivity along with improved efficiency and reduced errors.


    Pulkit G.

great unique platform for video conferencing experience

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
It a great software which is all-rounder in terms of organizing and joining meeting with your mates. It even doesn't require heavy hardware.
What do you dislike about the product?
My major dislike is that multiple people can't share their screen at one time.
What problems is the product solving and how is that benefiting you?
It is solving problem of connecting with my teammates while everyone is working from home. Its hand-raising feature helps in maintaining discipline.


    Shiwam S.

A meeting platform that provides you complete control of your data

  • June 17, 2023
  • Review provided by G2

What do you like best about the product?
-Pexip ERC allows us to connect with external (guest) users in an internal meeting.
-People using devices from different manufacturers such as Cisco, Poly or Huawei can connect using Pexip.
-Pexip provides Microsoft Teams & Google Meet interoperability.
-Pexip offers dual screen support to enhance screen sharing experience.
What do you dislike about the product?
-Pexip calculates the cost based on the number of video devices deployed & that's confusing for most businesses.

-Pexip interoperability requires password enabling & external users might be reluctant to do the same due to security concerns.
What problems is the product solving and how is that benefiting you?
Pexip has the best video technology & it enabled us to connect with external users without having to place another call on a different platform this saving much time & resources.


    Telecommunications

Unifying Communication with Pexip: A Revolutionary Video Conferencing Platform

  • May 03, 2023
  • Review provided by G2

What do you like best about the product?
Seamless and reliable video conferencing experience.
User-friendly features such as screen sharing, virtual backgrounds, and chat messaging.
The flexibility of deployment options including on-premises, cloud-based, and hybrid solutions
What do you dislike about the product?
Pexip requires a relatively high amount of bandwidth to provide a smooth and high-quality video conferencing experience. This could be a challenge for users with slow or unreliable internet connections.
What problems is the product solving and how is that benefiting you?
Pexip's platform includes robust security and privacy features, including end-to-end encryption and secure meeting access controls. This means that we can trust that our sensitive information is being protected during meetings.
It is designed to be intuitive and user-friendly, with features like one-click meeting access, automatic updates, and simple meeting scheduling. This leads us to focus on collaborating with our colleagues and clients, rather than struggling with technical issues or complex software.