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    Tarah R.

Perfect for Non-Profit and projects with limited budgets!

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
Submittable is easy to use, intuitive, and customizable. The customore implementation team was knowledgeable and responded quickly.
What do you dislike about the product?
Submittable export reporting features were not available when I used the system, but it may be available now.
What problems is the product solving and how is that benefiting you?
I engaged Submittable services for a non-profit, grant-funded project with a tight timeframe and limited budget. The customer service team provided outstanding support and the system was easy to understand, customizable, and fully met our needs. I highly recommend Submittable!


    Jesse K.

Submittable has revolutionized how we administer our programs.

  • October 05, 2023
  • Review provided by G2

What do you like best about the product?
I like that Submittable is easy to use, has a simple end-user design, and makes creating our forms simple. We transferred from a fillable-pdf form to Submittable from one cycle to the next with no problems and additional users, with no extra work on our part or extra stress. Everyone from the team has been very receptive and helpful, and I imagine we will continue to use the product for a long time. We are already exploring ways to integrate it into more of what we do.
What do you dislike about the product?
I would say that, at this time, there are few hurdles with the platform, though I could personally go for a bit more customization or a deeper toolset when creating questions/branches in a form. I've got a lot of experience with coding, however, so I imagine this doesn't come up for most users.
What problems is the product solving and how is that benefiting you?
Submittable gives us an easy link to point to, rather than having to distribute files, and it solves a lot of technical hurdles by not requiring us to be subject matter experts. It creates what we perceive to be an equitable platform for all our applicants, and it simplifies our review process by keeping everything in one place - less room for human error. I think the best review for the platform comes from one of our review committee members. An octogenarian, you wouldn't expect him to be all that quick or familiar with online platforms, but he wrote me an unsolicited email saying, "Thank you for moving [our grant program] to the Submittable platform. It’s much easier to navigate than what we’ve used in the past." You can't beat that!


    Publishing

Submittable is a powerful tool that streamlines our award management process.

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
We love the "open editing" feature and the use of email templates to simplify and automate different review processes. The "randomize assignments" feature is also incredibly useful.
What do you dislike about the product?
There are a few features that I'd love to see added to Submittable in the future. I'd love it if the search filters were a little more robust. It would be incredibly useful to be able to create our own tiers that different screeners and readers belong to and to be able to search for all assignments ready to be assigned or currently assigned to a given tier. I would also love to be able to sort by submissions that have been rated by the reader currently assigned to it. Currently, the filter for completed review pulls all results that have been read/rated by anyone as opposed to results that have been rated only by those currently assigned to them.

It would also be more convenient to be able to request refunds independently via Submittable instead of submitting a request to billing via email.
What problems is the product solving and how is that benefiting you?
Our award has grown past the size that our team could comfortably manage without the assistance of some kind of software. Submittable is fulfilling that need for us and it also allows our readers to read remotely for the award. The amount of manuscripts that we are able to process with Submittable is far more than what we could do manually. We also appreciate that Submittable's platform is more convenient for many in the digital world we live in, which encourages our submitters to find and submit to us, expanding our reach to a broader audience.


    Ana C.

Excellent Product with many adjustable features

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
I like the filters and the tags I can add to the projects which makes is easy to find various projects.
What do you dislike about the product?
I don't like how the settings are difficult to locate and changing anything on the site takes forever. Whenever I fix something I can never do it again or show my coworkers because it is so convoluted.
What problems is the product solving and how is that benefiting you?
There wasn't an option that captured well how my compay uses submittable. My company uses it to receive blog submissions and manage it on our platform.


    Conner P.

Submittable has worked out great for our business!

  • July 14, 2023
  • Review provided by G2

What do you like best about the product?
We like that our customers are easily able to submit applications online. It was very simple to build forms and we have several of them. The training provided was wonderful and I felt I had all the tools to succed. Also, the online FAQ's and tutorials have been helpful.
What do you dislike about the product?
I wish there were different ways to format questions for instance the address. For our purposes, I had to separate all fields of the address. Also, with selecting the country, it would be easier if United States was placed at the top instead of having to scroll.
What problems is the product solving and how is that benefiting you?
We used to use paper applications and had to ask customers for additional information constantly. We are now going paperless and so far our applicants have not had many problems. If they do, then we are able to solve them easily.


    Jeffery C.

Submittable: Great ROI with MINOR pitfalls

  • July 13, 2023
  • Review provided by G2

What do you like best about the product?
Submittable is user-friendly. it's easy to build new forms. We are able to utilize it for several different programs that have various application needs. Compared to the cost of other platforms that provide similar services, Submittable is the way to go. Yes, some frills have an additional cost, but overall it was the best return on investment that we found when looking for a paperless system.
What do you dislike about the product?
Having been a customer for several years, they recently took away the ability for the "owner" to amend things within the application. While I understand there can be very good reasons for this, I can't even re-send a request for a reference letter to be sent-in or a reference form to be completed. I'm dependent on the applicant to do that. I also can no longer see the email the reference request has been sent to...sounds very small, but over the years I have seen several transposed letters in email addresses. What was once a quick fix for me is now something that I can't even tell may be wrong. I know these sound fairly insignifcant, but they have affected the flow of work to some degree...and, if these are the worst things I have to complain about, it must be a pretty good platform.
What problems is the product solving and how is that benefiting you?
After years of working with paper application forms -- and making multiple copies for committee member reviews, we looked for an online platform that would improve our process that was affordable for our needs. We are a community health system with a very robust employee scholarship program, a competitive high school fellowship program, and a priceless employee (crisis) assistance program. However, we aren't talking thousands of entries per year (we're in a rural setting), so we needed a platform that "fit." Submittable was, and IS, that platform. On the backside of things, it's been very easy to train committee members to do reviews. I have literally been able to sit down with a 70-year-plus volunteer board member, and train them to do a multiple response application review in 15 minutes or less. I am able to make a quick review of the necessary components and then, in a couple of clicks, assign an application (or multiple applications) to the entire committee group. No more copies to make and/or distribute. My committee members can do their reviews from anywhere they have an internet connection -- so there's no scheduling meetings. I am able to design review forms that provide a numerical score for each reviewer, as well as an average for the group. This allows me to determine my awardees by finding a natural "cutline" in the scores and working from there. It's no longer dependent on "I like this one..." and then they can't articulate why. I can see the why in the tabulation of their review. (The point system is not visible to the reviewer. They make their selection on merit not on favoritism.)


    Education Management

Submittable

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
I like that everything is accesible and you can keep organized records.
What do you dislike about the product?
There is a learning curve to work with Submittable. At first is not that easy.
What problems is the product solving and how is that benefiting you?
Helps us to create a file for each student we have and continue adding forms to the specific students.


    Ariella A.

Outstanding platform, outstanding team

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Truly everything. The platform is so user-friendly for administrators, reviewers, and submitters. Gold help support team is there for everything I need. Truly outstanding!
What do you dislike about the product?
I would like there to be more/easier customization options, in addition to potential translation features for international users. Honestly, it's been really great so far.
What problems is the product solving and how is that benefiting you?
I don't think we could run this grant program without Submittable. Having such a powerful and user-friendly tool makes accepting, reviewing, and managing applications easy and possible.


    Steffanie B.

Great way to digitize your application process

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Submittable enables staff to view any application - this is helpful when staff are out of the office, anyone can access the file to provide assistance.
The program has also enabled people who live throughout our large county to be able to apply online 24 hours per day.
Submittable staff are very helpful and responsive when we have an issue.
Finally, the variety of reports that are available to build is helpful when reporting grant administrators, etc.
What do you dislike about the product?
A few wishes that I have for Submittable:
1. We are required to keep paper files for the time being. Submittable forms don't print that great and our paper files look messy. We also would like to have paper applications for those who are not comfortable applying online - we've had to build our own paper applications because printing it from Submittable is nearly impossible to make look good.
2. It would be nice if we could make changes/corrections to an application after it has been submitted.
What problems is the product solving and how is that benefiting you?
It has enabled us to digitize our application process - those in need can apply 24 hours per day whether our office is open or not. It has enabled us to build a database that staff can easily access in order to quickly assist those in need.


    Non-Profit Organization Management

Robust Platform that Meets our Evolving Needs

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
Submittable is intuitive and user friendly. I found it easy to navigate and had minimal issues finding solutions to meet our organization's needs.
What do you dislike about the product?
The product is pricey for our small nonprofit and we only need the platform for part of the year.
What problems is the product solving and how is that benefiting you?
Keeping our submissions organized and professionalized.