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Good tool to monitor end user
What do you like best about the product?
Live updates
User friendly dashboard
Monitor user system issues and software issues
Remote troubleshooting
Prefix the issue without wasting much time
User friendly dashboard
Monitor user system issues and software issues
Remote troubleshooting
Prefix the issue without wasting much time
What do you dislike about the product?
Accuracy is bit low i think and ither than that i love this
What problems is the product solving and how is that benefiting you?
Prefix user sustem issues
Remotly fox issue without raising ticket and wait for support team
Check user login and logout timing
Check history of website access
Remotly fox issue without raising ticket and wait for support team
Check user login and logout timing
Check history of website access
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nexthink has large selection of pre-canned dashboard and remote actions
What do you like best about the product?
the auto buliding capability
search engine
managing end-user devices
search engine
managing end-user devices
What do you dislike about the product?
the dashboards could be more fexible and customizable prices are high
windows feature upgrade need development
windows feature upgrade need development
What problems is the product solving and how is that benefiting you?
automation of problem mangement, objectification of the review of workstation performance
delivers actionable and comprehensive real time visibility
What do you like best about the product?
the auto building capability,search engine and managing end user devices
What do you dislike about the product?
the dashboard could be more flexible ,prices is high and windows feature need development
What problems is the product solving and how is that benefiting you?
automation of problem management,objectification of review pcs performance
Great experience and Easey use
What do you like best about the product?
Ease of Implementation
Ease of Integration
Number of Features
Customer Support
Ease of Integration
Number of Features
Customer Support
What do you dislike about the product?
Application GUI interface needs more enhancement.
What problems is the product solving and how is that benefiting you?
Knowing which software applications are current and which are soon to expire
I may be addicted to NexThink
What do you like best about the product?
NexThink will revolutionise the way we work, and I am excited to see what heights we can reach.
When we first brought in NexThink, the amount of data coming in made us struggle to see the wood through the trees, but after an investment in time and training, the potential of what we can achieve with this application is outstanding.
The development team have clearly thought heavily about customer experience when creating this application, which is really key to what we want to achieve.
When we first brought in NexThink, the amount of data coming in made us struggle to see the wood through the trees, but after an investment in time and training, the potential of what we can achieve with this application is outstanding.
The development team have clearly thought heavily about customer experience when creating this application, which is really key to what we want to achieve.
What do you dislike about the product?
I think the NQL language is a bit clunky. I am slowly getting my head around it, but that has taken more time than I had hoped.
I think there may need to be more resources on using this, or maybe even think about delivering some out-of-the-box investigations in the NexThink Library that we could use as "Starting points" to help us develop our own bespoke investigations.
I think there may need to be more resources on using this, or maybe even think about delivering some out-of-the-box investigations in the NexThink Library that we could use as "Starting points" to help us develop our own bespoke investigations.
What problems is the product solving and how is that benefiting you?
For my specific job role, the amount of Helpdesk tickets is a problem. We feel like we are costantly fighting fires.
We've started delivering some Remote Actions that run based on an investigation that detects issues with user's machines, which is allowing for some automated "self-service" incident resolutions.
This is benefiting us by reducing the amount of calls coming into the Service Desk. With more of these Remote Actions, we can drastically reduce the number of calls in the future.
We've started delivering some Remote Actions that run based on an investigation that detects issues with user's machines, which is allowing for some automated "self-service" incident resolutions.
This is benefiting us by reducing the amount of calls coming into the Service Desk. With more of these Remote Actions, we can drastically reduce the number of calls in the future.
Great Tool , Awesome experience
What do you like best about the product?
Agile methodology and constant improvements in the product. Most importantly Nexthink has been great at hearing what customer wants and fulfilling it
What do you dislike about the product?
I do like the product overall and I don't dislike anything specific. But, there is always scope for improvement when developing new features in the product
What problems is the product solving and how is that benefiting you?
Visualisation of end users device performance in almost near time. This has been core need for our company
Really helpful finder for instant lookup in environment
What do you like best about the product?
With nexthink finder, we are able to find multiple details and run investigations in the environment
What do you dislike about the product?
Sometimes deep diving is bit difficult, for L1 personnel
What problems is the product solving and how is that benefiting you?
Nexthink is helping us to easily produce reports regarding our assets in the environment
Nexthink Infinity Easy to operate, simple UI (All-In-One), with great integration capabilities
What do you like best about the product?
- Ease of operate.
- Ease of Implementation
- Single web interface (All in one)
- Benchmark data is amazing.
- Dashboards are interactive in terms of filters.
- Ease of integration
- Ease of Implementation
- Single web interface (All in one)
- Benchmark data is amazing.
- Dashboards are interactive in terms of filters.
- Ease of integration
What do you dislike about the product?
Limited features in Webhooks' Payload and alerts
What problems is the product solving and how is that benefiting you?
- Getting insights into top issues in IT.
- Benchmarking to get the most stable versions for the applications.
- Translating "lost hours per week" from issues happening in the endpoint.
- Benchmarking to get the most stable versions for the applications.
- Translating "lost hours per week" from issues happening in the endpoint.
Best Automation and Dex software
What do you like best about the product?
Insightfull dashboards and very helpful overview on environment.
What do you dislike about the product?
Not very helpfull in patching and patching remediation.
What problems is the product solving and how is that benefiting you?
Resolving big issues across the enviromnet.
Fast and reliable tool
What do you like best about the product?
The very first thing I like in Nextink is, pre-configured investigations.
We can get the initial insights about device/user/application etc., just by giving a keyword in the search box, which is very fast.
It is the savior while resolving the critical incidents.
Implementaion is easy. Wonderful support by professional services team.
Excellent customer support. Quick and responsible support team.
We can get the initial insights about device/user/application etc., just by giving a keyword in the search box, which is very fast.
It is the savior while resolving the critical incidents.
Implementaion is easy. Wonderful support by professional services team.
Excellent customer support. Quick and responsible support team.
What do you dislike about the product?
The data retention period should be extended.
What problems is the product solving and how is that benefiting you?
Compliance issues
Security application compliance issues
Removal of vulnerable applications
Patch updates compliance monitoring
Notifications to the users about the transformation projects
Resolving the top call drivers with remote actions
Security application compliance issues
Removal of vulnerable applications
Patch updates compliance monitoring
Notifications to the users about the transformation projects
Resolving the top call drivers with remote actions
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