Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Streamlined Translation with Great Support
What do you like best about the product?
Smartling makes managing translations across multiple languages incredibly simple. The user interface is intuitive, and the workflow automation saves a huge amount of time. I especially appreciate the collaborative features that allow translators, reviewers, and developers to work seamlessly in the same platform. The integrations with CMS and code repositories are smooth, and customer support is always responsive and knowledgeable.
What do you dislike about the product?
While Smartling is powerful, it can feel overwhelming at first because of the number of features and configuration options.
What problems is the product solving and how is that benefiting you?
Smartling is helping us centralize and streamline the entire translation process, which used to be manual, time-consuming, and prone to errors. By automating workflows and providing real-time visibility into translation progress, it reduces delays and improves consistency across all of our multilingual content.
A tool in the process of improvement
What do you like best about the product?
An option to download the translation in a Word format and do a thorough spellcheck.
What do you dislike about the product?
Not well organised workbench as far as display of AI, TM and matches is concerned.
Poor terminology capabilities compared to Trados.
Limited capability as far as TM search is concerned.
Restricted options for working offline.
Poor terminology capabilities compared to Trados.
Limited capability as far as TM search is concerned.
Restricted options for working offline.
What problems is the product solving and how is that benefiting you?
I can work for my client who prefers this tool.
Transparent, Innovative, and Easy to Use
What do you like best about the product?
Smartling stands out for its transparency and ethical business practices. Their clear pricing and open communication build trust, making them a reliable partner. Philippe and Kian are a pleasure to work with, and have always been responsive and pro-active in supporting us.
The platform is user-friendly, with a flexible interface that’s accessible to both technical and non-technical users. Integration with HubSpot and other tooling was also seamless, allowing us to blend manual and automated translations.
Recent investments in AI have significantly improved speed and accuracy and reduced overall translation costs which is always a positive.
Overall, Smartling is an excellent choice for businesses looking for reliable, innovative localization solutions.
The platform is user-friendly, with a flexible interface that’s accessible to both technical and non-technical users. Integration with HubSpot and other tooling was also seamless, allowing us to blend manual and automated translations.
Recent investments in AI have significantly improved speed and accuracy and reduced overall translation costs which is always a positive.
Overall, Smartling is an excellent choice for businesses looking for reliable, innovative localization solutions.
What do you dislike about the product?
No major drawbacks. Some of the advanced features may require a learning curve for new users.
What problems is the product solving and how is that benefiting you?
Smartling is making it easier for our team to manage translations by providing a simple, smart platform that helps us deliver accurate, consistent content to all our international audiences.
Pinterest Review (Oscar Martinez Ruiz user)
What do you like best about the product?
I like it's easy to use navigation and help center documentation.
What do you dislike about the product?
Maybe the constant login sessions, but it usually happens once a day. Would love to expand this to maybe once a week or so for people that use the tool on a daily basis.
What problems is the product solving and how is that benefiting you?
Working in collaboration with LSPs, maintaining Linguistic tools and assets and TMs
Also I like the MT self-service that allows me to generate translations very quickly
Also I like the MT self-service that allows me to generate translations very quickly
Positive
What do you like best about the product?
The interface is user-friendly and quick to access
What do you dislike about the product?
The MT outputs and the Foundation workflow are not always useful
What problems is the product solving and how is that benefiting you?
The tool is easy to handle
Serious company, interesting projects, good communication
What do you like best about the product?
Fluent and continued assignments, flexibility with deadlines, prompt and accurate payment.
What do you dislike about the product?
At the moment, I cannot say anything I dislike about Smartling.
What problems is the product solving and how is that benefiting you?
They are always happy to solve any problem and query I encounter. They give prompt solutions.
Powerful, comprehensive, easy-to-use CAT tool with some drawbacks for translators
What do you like best about the product?
-Ease of use
-Visual context feature
-Possibility to communicate with the customer via string issues and queries
-Possibility to access Translation Memories in different languages
-Real-time invoice on the user’s dashboard
-Visual context feature
-Possibility to communicate with the customer via string issues and queries
-Possibility to access Translation Memories in different languages
-Real-time invoice on the user’s dashboard
What do you dislike about the product?
-No minimum job size
-The pricing structure penalizing translators (such as the 20% discount applied to the translation step for all matches within the 0.0% - 84.9% fuzzy band, Validation and SmartMatches)
-The 12-hour clock instead of the 24-hour clock
-The pricing structure penalizing translators (such as the 20% discount applied to the translation step for all matches within the 0.0% - 84.9% fuzzy band, Validation and SmartMatches)
-The 12-hour clock instead of the 24-hour clock
What problems is the product solving and how is that benefiting you?
I work as a translator directly for Smartling or for other agencies and use Smartling as a cat-tool
User-friendly CAT tool
What do you like best about the product?
An easy to use CAT tool for translators with all the features you'd expect (glossary, TMs, QA checks) and more. I find especially the context view helpful and the "open an issue" option to contact project managers etc. I work with many different CAT/TMS tools, and in my opinion, Smartling is the one with the fewest bugs.
What do you dislike about the product?
I dont' have any issues with the tool itself
What problems is the product solving and how is that benefiting you?
It's a tool that helps clients to get content translated and is an easy enough tool to use for translators to provide translations in many different languages. Different options (human translation, editing, machine translation etc.) for different needs
Amazing translation tool
What do you like best about the product?
Smartling is very intuitive and user-friendly. It's also very visually attractive, which makes it easier to use — I like how everything is displayed and how efficient it is. I have worked with many translation tools throughout my career and this one is probably the best. I've been using it for years, and it has only improved throughout time. I highly recommend it.
What do you dislike about the product?
Some regular keyboard commands and shortcuts don't work automatically on Smartling, so they need to be adjusted on the settings.
What problems is the product solving and how is that benefiting you?
Smartling is simpler to use than other translation tools, which makes my work much easier.
The MOST user-friendly and sophisticated CAT tool I've ever used
What do you like best about the product?
Smartling has a lot of different refined features that couldn't have existed without careful consideration for the user's point of view. Overall, Smartling is my single favorite CAT tool, honestly.
Specifically, I like how I can highlight the source text without having to move across the segments. This is very helpful when I give another look to my translation, particularly to detect if there's any omission in the translation. It prevents the process from being more cumbersome than necessary, ultimately leading to "happy translating!"
I also like that the preview is sophisticated enough that I can pretty realistically imagine how the outcome would look to the audience. It's very important to put yourself in the audience's shoes when it comes to the task of translating.
It goes without saying that it's super easy to apply tags and to search TM with the very user-friendly UI.
Specifically, I like how I can highlight the source text without having to move across the segments. This is very helpful when I give another look to my translation, particularly to detect if there's any omission in the translation. It prevents the process from being more cumbersome than necessary, ultimately leading to "happy translating!"
I also like that the preview is sophisticated enough that I can pretty realistically imagine how the outcome would look to the audience. It's very important to put yourself in the audience's shoes when it comes to the task of translating.
It goes without saying that it's super easy to apply tags and to search TM with the very user-friendly UI.
What do you dislike about the product?
The quality check feature is still an area for improvement for the Korean language. This is a widespread drawback across many CAT tools - personally, I've never seen a CAT tool that does this right yet - but it wouldn't be surprising if Smartling manages to solve this challenge sooner than the others.
What problems is the product solving and how is that benefiting you?
Smartling is improving the quality of my day-to-day task of translation and consequently my mood with its user-friendly UI.
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