Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Great user experience
What do you like best about the product?
Fast and easy workflows, intuitive tool, great assignment process. They're always adding new features to enhance productivity.
What do you dislike about the product?
There's a slight delay in email notifications, since jobs fist become available in the tool and the email notifications are received a few minutes later.
What problems is the product solving and how is that benefiting you?
Faster email notification delivery
The team is very friendly and helpfull.
What do you like best about the product?
Definitely comunication. The team always helps me with some questions I have.
What do you dislike about the product?
For me, it would be time zones, we live in different time zones, and maybe the answer doesn't come swiftly.
What problems is the product solving and how is that benefiting you?
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Smartling saves time, is always professional, with excellent software and almost perfect support!
What do you like best about the product?
The software assists with translation suggestions, it is user-friendly and can be used on mobile devices, independent of the device and regardless of location. Customer service responds quickly and reliably to technical issues. I use Smartling daily and now produce the vast majority of my translations with Smartling.
What do you dislike about the product?
Partially, the translation suggestions still somewhat resemble machine translation, but they are getting better and better.
What problems is the product solving and how is that benefiting you?
Smartling helps with clarifying questions regarding lack of context, etc., which saves time for everyone involved and ensures even higher quality translations.
A very user-friendly and efficient platform for translators and reviewers
What do you like best about the product?
Smartling is extremely user-friendly. Whether I am working on translation or review tasks, the platform makes the entire process smooth and intuitive. I especially like how easy it is to track both current assignments and upcoming projects, which helps me stay organized and efficient.
What do you dislike about the product?
So far, I haven’t found any major downsides. The overall the experience has been very positive.
What problems is the product solving and how is that benefiting you?
As an English-to-Simplified Chinese linguist, I have found that Smartling has greatly improved both my workflow and efficiency.
Smooth workflow and responsive project managers
What do you like best about the product?
The streamlined workflow is definitely the biggest advantage. It simplifies the entire process, from claiming new jobs to translating, reviewing, and submitting work. I also value the automatic invoicing and the fact that payments are always punctual.
The translation editor is intuitive and well-organized. All the essential features a translator needs—such as the style guide, context window, and search function—are easily accessible on the screen. It is much easier to use than a complicated desktop CAT tool.
Another great thing is the availability of the project managers. You can contact them easily by email, and they are always quick to respond and solve any problems fast.
The translation editor is intuitive and well-organized. All the essential features a translator needs—such as the style guide, context window, and search function—are easily accessible on the screen. It is much easier to use than a complicated desktop CAT tool.
Another great thing is the availability of the project managers. You can contact them easily by email, and they are always quick to respond and solve any problems fast.
What do you dislike about the product?
The editor is user-friendly for small jobs, but it becomes frustratingly simple when dealing with large or split projects. It lacks the advanced control and features of a true desktop CAT tool, offering limited control over TM, glossary, and QA settings. This often makes maintaining consistency across large jobs a major challenge.
With the introduction of new AI review/post-editing jobs, the rates have drastically decreased. There is no easy way to see the exact total pay for a job before claiming it, making financial planning impossible.
With the rise of AI, translators are now expected to review rather than translate, and the daily output requirements have increased sharply, which can negatively impact quality, as there is only so much the human brain can handle in a day.
The quality of AI translations is inconsistent: While it can deliver good results for simple, low-context content, its performance drops for projects that require more customization and where consistency is key, such as larger or more technical projects. On the positive side, I have noticed that the AI output has improved over time, and with dedicated human expertise to customize and refine the models, I am confident that its quality will continue to improve rapidly.
With the introduction of new AI review/post-editing jobs, the rates have drastically decreased. There is no easy way to see the exact total pay for a job before claiming it, making financial planning impossible.
With the rise of AI, translators are now expected to review rather than translate, and the daily output requirements have increased sharply, which can negatively impact quality, as there is only so much the human brain can handle in a day.
The quality of AI translations is inconsistent: While it can deliver good results for simple, low-context content, its performance drops for projects that require more customization and where consistency is key, such as larger or more technical projects. On the positive side, I have noticed that the AI output has improved over time, and with dedicated human expertise to customize and refine the models, I am confident that its quality will continue to improve rapidly.
What problems is the product solving and how is that benefiting you?
Smartling greatly streamlines my workflow by taking care of all the essential administrative tasks. As a translator, this enables me to concentrate on my main strength—producing high-quality translations—without being distracted by less productive activities such as finding clients, preparing complex files, or handling the invoicing process.
Very easy to use, user-freindly interface
What do you like best about the product?
It's logical & clear view helps working fast and accurately
What do you dislike about the product?
It would be beneficial to have a quicker way to look at other languages translations in case of doubt. It's possible, but long
What problems is the product solving and how is that benefiting you?
It offers daily projects. Everything is working smoothly but whenever there's a problem, the team is very reactive
Highly Professional Business
What do you like best about the product?
I really like the variety of projects. If you deliver high-quality work and meet deadlines, you will have numerous opportunities to enhance your portfolio. Also the interface is really easy to use and PMs are so friendly and helpful.
What do you dislike about the product?
Nothing is negative for me, I can't find.
What problems is the product solving and how is that benefiting you?
TM and TB are easy for a linguist to use, and the technology behind them is highly advanced.
As a translator, I find Smartling is very helpful.
What do you like best about the product?
Smartling's interface is very intutive and user-friendly.
What do you dislike about the product?
Sometimes, Smartling works slowly and does not reponse as expected.
What problems is the product solving and how is that benefiting you?
Smartling's interface is very intutive. I can see what I need when translating.
Translating for smartling
What do you like best about the product?
-Multiple interesting projects
-PM are usually pretty reactive
-Software is nice and easy to use
-PM are usually pretty reactive
-Software is nice and easy to use
What do you dislike about the product?
-The use of AI getting more usual
-The quality of AI
-The quality of AI
What problems is the product solving and how is that benefiting you?
Everything is ready for me to work on. I can let SMARTLING know if I'm available or not and then can accept/decline jobs easily. It's making things way easier for me.
The freelancer's dream
What do you like best about the product?
Fast, automated payments, swift support, reasonable deadlines and PMs.
What do you dislike about the product?
Nothing really. Good system that flows well, rarely any hickups.
What problems is the product solving and how is that benefiting you?
Provides work in a userfriendly interface that is easy to work with.
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