Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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An evolving tool for a fast-paced industry
What do you like best about the product?
I think Smartling are great at listening to their customers and taking feedback onboard in order to improve the product. The localisation industry is constantly evolving, and so is the Smartling platform.
What do you dislike about the product?
Some processes are a bit too manual, it would be great too see more automation to spend less time managing projects.
What problems is the product solving and how is that benefiting you?
Using a cloud-based tool means there is no need to download and share translation packages with external suppliers. Users can have different access rights, making it easy to control who does what.
Recommendations to others considering the product:
Give it a try, it can be integrated with other tools so it can really improve processes.
Impressive
What do you like best about the product?
Efficient localisation of language/ translations
What do you dislike about the product?
Review process could be more efficient...
What problems is the product solving and how is that benefiting you?
In country reviews
Automation at its best
What do you like best about the product?
- reduced manual work with CMS connectors
- workflows automation between PMs and Linguists
- great support from Customer Success Team for custom integrations
- workflows automation between PMs and Linguists
- great support from Customer Success Team for custom integrations
What do you dislike about the product?
Does not connect yet with all my content management systems
What problems is the product solving and how is that benefiting you?
-reduced time to publish
-reduced internal proofreading workload
-reduced admin / assignment workload
-reduced internal proofreading workload
-reduced admin / assignment workload
Growing
What do you like best about the product?
The new features, especially Draft and the Dynamic Workflow.
What do you dislike about the product?
Hard to say. Probably the MT selector: it could spoil my job.
What problems is the product solving and how is that benefiting you?
I find it.a great choice for customers looking for real automation.
Smartling is great!
What do you like best about the product?
The thing I like the best about Smartling is hands down the awesome team that is responsible for our success. We always feel cared for and listened to.
What do you dislike about the product?
There’s not much to dislike! There are small improvements that could be made, such as opening jobs in new tabs, but overall, I am very satisfied.
What problems is the product solving and how is that benefiting you?
Moving from formal language to informal language in certain languages. This has improved our translated content extensively! Now customers are spoken to in a way that resonates with them.
Recommendations to others considering the product:
Give it a try and see how great it is! There’s so much you can do, so it’s worth checking out.
Great platform
What do you like best about the product?
Clean and modern interface. Automated workflows. Consistent translation service.
What do you dislike about the product?
Our migration from another platform to Smartling wasn’t smooth.
What problems is the product solving and how is that benefiting you?
Translating a number of software products to multiple languages.
Great platform and great customer service
What do you like best about the product?
The platform is very versatile and the customer support is great, they care about your projects and want to make things easier for you.
What do you dislike about the product?
There isn’t much to dislike, internal translators who don’t use the platform every day or aren’t that tech savvy do sometimes find it a little complicated
What problems is the product solving and how is that benefiting you?
Managing 20 websites across Europe in 8+ languages
Excellent experience
What do you like best about the product?
Reliable system and high quality translations. Also the amazing support from the Smartling team
What do you dislike about the product?
Sometimes issues in connections with our CMS, but that's more often than not to be blamed on our CMS
What problems is the product solving and how is that benefiting you?
All of them :)
Recommendations to others considering the product:
Do it
Excellent for scaling translations for enterprises
What do you like best about the product?
I loved that Smartling integrates with so many of our current technology partners like Drupal and Marketo. We are subtle to push translations easily and see the process from start to finish. Couldn’t be bigger fans.
What do you dislike about the product?
It is a new platform so we have some trouble getting training materials or getting support at times. This isn't something that takes away from the value that they provide however, just something to be mindful of after the on-boarding process is complete.
What problems is the product solving and how is that benefiting you?
We are solving the issue of translation management and have realized cost and time savings. We are able to translate more words faster and do it more cost effectively.
Great time and a vast amount of information at your fingertips
What do you like best about the product?
I enjoyed this year Smartling Global ready conference. From seeing new products to meeting people and learning best and new ways on doing things. It sparks creativity and infuses passion for this industry. Thank you for the well organized event.
What do you dislike about the product?
Not being able to bring my am along. Maybe thinking about next time taking this conferences to other countries besides the Uk. It will be infusing to truly go global
What problems is the product solving and how is that benefiting you?
Translation in a large scale for different products and different teams and doing a timely job every time.
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