Why Genesys Cloud CX matter
What do you like best about the product?
Excellent innovation with revenue driven features which enabled best customer experience
What do you dislike about the product?
Cost management could be done better which can help customer to decide quickly on migration
What problems is the product solving and how is that benefiting you?
Genesys Cloud CX is providing Omnichannel solution which help agent to interact with custgomer accross chanel using single platform
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