What do you like best about the product?

Tines is uniquely designed to enable teams of any skill level and job function to develop insanely fast. It removes essentially all of the tedious parts of development, allowing users to focus on the process they're seeking to automate rather than boring things like scheduling job runs and handling errors. It truly levels the playing field between seasoned developers and the technically curious, and I believe it is a force multiplier for any organization.

What do you dislike about the product?

The key difference in using Tines as opposed to many other automation solutions is that it has no concept of integrations. If you want to use Tines to interact with another service, you have to configure the connection yourself. With that said, Tines is able to connect to ANYTHING with an API without any other dependencies on third parties, and they have several dozen out-of-the-box templates to make connecting to other apps a breeze.

What problems is the product solving and how is that benefiting you?

Tines helps us solve nearly all of our automation challenges. We use it for Incident Response Automation, as a SOAR tool to enrich, respond to, and notify the information security team of security alerts, and as a general automation solution that allows us to monitor anything, generate metrics on anything, and for data analysis/reporting. Our Cyber Detection and Response team began using it, but once we demonstrated the power to other teams, it has spread like wildfire in our organization