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Great, costumize, full ITSM tools

  • By Teguh D.
  • on 06/19/2024

What do you like best about the product?
Easy to implementation, very ieasy
rich feature, almost all I nedd is in GLPI
ease of use
Frequency of use.
Ease to integration to telegram BOT, email login
What do you dislike about the product?
Right Now I can not find any to disklike
What problems is the product solving and how is that benefiting you?
IT Asset tracking
Vendor management
Project management
Knowledge management
Manajemen Aset:

Inventarisasi perangkat keras, perangkat lunak, dan aset lainnya
Pelacakan siklus hidup aset
Reservasi aset
Manajemen garansi
Pelacakan lokasi aset
Manajemen lisensi perangkat lunak
Layanan Dukungan:

Sistem tiket untuk pelacakan masalah dan permintaan
Basis pengetahuan untuk solusi swadaya
Manajemen SLA
Eskalasi masalah
Pelaporan dan analisis
Manajemen Jaringan:

Penemuan perangkat jaringan
Pemetaan jaringan
Pemantauan kinerja jaringan
Manajemen konfigurasi jaringan
Peringatan dan pemberitahuan
Manajemen Perangkat Lunak:

Instalasi dan pemutakhiran perangkat lunak
Manajemen lisensi perangkat lunak
Pelacakan dependensi perangkat lunak
Pengelolaan patch
Manajemen Audit:

Audit kepatuhan
Pelacakan perubahan konfigurasi
Manajemen log
Pelaporan dan analisis
Fitur Lainnya:

Portal pengguna swadaya
Dukungan multi-bahasa
Kustomisasi yang luas
Integrasi dengan alat IT lainnya


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