Prove Pre-Fill®
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Reliable and secure non-doc verification using SSN and phone number
What do you like best about the product?
The non-doc verification solution based on SSN and phone number is amazing!
What do you dislike about the product?
They can be a bit on the expensive side but you get what you pay for
What problems is the product solving and how is that benefiting you?
Prove is helping us address our U.S. customer onboarding challenge by offering a non-doc solution. Previously, we required users to upload their IDs, which many saw as too much hassle—especially when they were out and about. Not everyone carries an ID with them, so when they were prompted to take a photo of it to get verified, they often abandoned the verification flow. As a result, we lost a lot of potential customers.
Prove solved this by verifying new users using only their SSN and phone number, which made the onboarding flow seamless and significantly boosted new customer onboarding in the U.S.
Prove solved this by verifying new users using only their SSN and phone number, which made the onboarding flow seamless and significantly boosted new customer onboarding in the U.S.
Efficient Onboarding, Needs Feature Visibility
What do you like best about the product?
I like how Prove efficiently identifies consumers based on their phone number and provides prefilled information to make our onboarding process as easy as possible. It reduces friction in our sign-up funnel, allowing us to onboard more customers in less time.
What do you dislike about the product?
Sometimes we don't understand all of the product features, availability, and not at all times is that brought to our attention when there are extra services that we could be using that could improve our security posture.
What problems is the product solving and how is that benefiting you?
Prove reduces the effort for users during sign-up by efficiently identifying consumers via phone numbers and providing prefilled information, making onboarding easy and reducing friction, allowing us to onboard more customers quickly.
Strong Reach for Our USA User Base
What do you like best about the product?
Their Reach for our USA user base of users
What do you dislike about the product?
The complexity of many APIs and many information spread
What problems is the product solving and how is that benefiting you?
Improved onboarding data that will allow us to skip some other checks
Outstanding Support and Documentation
What do you like best about the product?
The support staff and the documentation they provide
What do you dislike about the product?
There could be more in-depth education about the intent of each product and some more details about how the data is obtained and used for more efficient results.
What problems is the product solving and how is that benefiting you?
Prove helps us validate our customers identity based on their phone number. Directly helps tackle ID theft fraud.
Easy Onboarding, Great Support
What do you like best about the product?
I find Prove easy to use and easy to onboard, which is really important for our team. The support team is really good and stays on top of our needs, sharing updates on what they're working on. From a partnership perspective, it's been fantastic. When working with their team and their integrations, everything was easy. On the consumer side, the ease of onboarding stands out, with Prove providing a lot of prefill opportunities, which is significant for our business. Also, the initial setup was pretty easy. The API documentation was useful, and the Prove team was very helpful, making it very easy for us and our dev team.
What do you dislike about the product?
I don't have much to say of Prove not working. Everything we've used it for seems to be providing the value we're looking for. From a consumer-facing perspective, there's always cosmetic or UX opportunities, but nothing that stands out as Prove not working.
What problems is the product solving and how is that benefiting you?
Prove helps ensure we're speaking with the correct person who consented and helps to removes friction in our processes, making it easier for clients to complete thier auto loan refinance.
Easy IAM Integration and Cost-Effective SMS with Prove
What do you like best about the product?
Ease of integrating Prove with Identity & Access Management systems. Cost Effective when compared to other SMS providers.
What do you dislike about the product?
Frequent certificate changes caused disruptions to SMS services
What problems is the product solving and how is that benefiting you?
Provides ability to send SMS/Voice based MFA OTPs to our customers.
Market Leader in Seamless Financial Onboarding
What do you like best about the product?
Prove is a market leader solving a problem that the competition hasn't caught up to. I find it a huge value add to work with an innovative solution like Prove to help financial institutions onboard clients more effectively with less risk. Prove does a fantastic job supporting its partners and clients. The initial setup was very efficient.
What do you dislike about the product?
Expanding the mobile operating network to all the mobile providers across the US.
What problems is the product solving and how is that benefiting you?
Prove enables seamless and safe bank account openings with its IDV verification. It's a market leader helping financial institutions onboard clients more effectively and with less risk. Also, it offered a solution that other providers did not solve.
10 Years of Reliability with Prove—Hardly Any Outages
What do you like best about the product?
We have been using prove for last 10 years. We hardly had any outages with Prove.
What do you dislike about the product?
Would like to see Prove having out of the box integration with Okta & other vendors.
What problems is the product solving and how is that benefiting you?
We have been using Prove to send SMS based OTP for MFA via RSA Adaptive Authentication
Effective Data for Fraud Prevention
What do you like best about the product?
I appreciate the data that Prove provides. It helps us manage fraud risk on applications and ties physical addresses to phone numbers, allowing us to validate addresses and issue more accounts.
What do you dislike about the product?
I feel that there could be more information on the phone numbers.
What problems is the product solving and how is that benefiting you?
I use Prove for phone number data to prevent ID theft and manage fraud risk. It helps tie physical addresses to phone numbers, enabling address validation and issuing more accounts.
Prove is supporting Elo to built a great ecosystem in Brazil.
What do you like best about the product?
The solution meets the customer’s expectations
What do you dislike about the product?
We could built more products to enhance the customer loyalty.
What problems is the product solving and how is that benefiting you?
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