Ramp
RampReviews from AWS customer
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Ramp has been a great asset to help streamline our credit card spending
What do you like best about the product?
It's incredibly easy to add receipts when using the credit card. You get a text reminder and the app also pings you. I've hated doing expense reports for years but this makes it so easy that nobody has an excuse for not taking a quick picture of a receipt as soon as they use their card.
There's lots of automation on the admin-side! It automatically finds receipts when we order items on Amazon and it's linked to Google Workspace to do the same thing. When syncing expenses to Quickbooks, it will suggest to create a rule for recurring expenses to cut down on repetitive tasks.
Virtual cards are very flexible and super handy if you have to quickly get a card to an employee to make a purchase.
Excellent and responsive customer service!
There's lots of automation on the admin-side! It automatically finds receipts when we order items on Amazon and it's linked to Google Workspace to do the same thing. When syncing expenses to Quickbooks, it will suggest to create a rule for recurring expenses to cut down on repetitive tasks.
Virtual cards are very flexible and super handy if you have to quickly get a card to an employee to make a purchase.
Excellent and responsive customer service!
What do you dislike about the product?
The biggest issue we have with Ramp is that they are incredibly sensitive about adjusting your spending limit without notifying you. For instance, we moved some money from checking to savings, and instead of having a temporary grace period or notification that our spending would be suddenly, and massively, lowered, it just happened and payments were getting rejected. I understand that they are trying to automate this and I get why it has to be linked to your bank account, I just wish there was a little more flexibility as we've had to move a bunch of expenses to a different platform as a result.
Bill pay is a great feature but the process is clunky. When you're missing a required field, it doesn't highlight the field in red so you are left guessing.
I wish our spending limit was the first thing I would see every time I log in
Bill pay is a great feature but the process is clunky. When you're missing a required field, it doesn't highlight the field in red so you are left guessing.
I wish our spending limit was the first thing I would see every time I log in
What problems is the product solving and how is that benefiting you?
To easily allow our small company to have a flexible spending account that automatically syncs back to Quickbooks. This has allowed us to increase productivity as it's super easy to use!
Ramp changed our business
What do you like best about the product?
Before using Ramp, we were manually entering expense reports into our CRM. It was tedious, and difficult to enforce compliance. Ramp automates so much of our expense management processes that we were able to free up nearly 10 hours a week of our Finance team's time. We now have greater visibility and control over our expenses. We put controls into place, like creating ad-hoc virtual cards for every vendor then locking them down to a specific dollar amount per month/year. This allows us to prevent vendors from raising prices without informing or getting our consent. We can also enable our employees to spend within limits using their approvals and card requesting workflows. I seriously cannot imagine ever going back to a time without Ramp. It's changed our business permanently. We've also made over $10,000 last year in cash back, which is just icing on the cake.
What do you dislike about the product?
Ramp is still innovating and improving the interface and features. They're adding new integrations. Sure, I've got a wish list of things I wish it could also do, but there's so much it already does that's like wishing for an extra doughnut when you've already got a box with a dozen.
What problems is the product solving and how is that benefiting you?
We now have an efficient and scalable process for managing company spend and expenses. We've saved over 10 hours a week in administrative time, captured thousands in savings due to increased oversight of expenses (with so much micro-transactions and subscriptions nowadays), and the $10K+ a year in cashback is a huge bonus.
I'm a Ramp user, have both physical and virtual credit cards.
What do you like best about the product?
Simplicity and clarity, and nice features like receipts via email or slack app.
What do you dislike about the product?
No support for expenses/refunds if you live in Europe.
No easy support of physical credit cards in Europe (had to ship it to our CEO in USA).
No easy support of physical credit cards in Europe (had to ship it to our CEO in USA).
What problems is the product solving and how is that benefiting you?
My expenses, mainly for travel.
Streamlined Expenses...there should be no other way
What do you like best about the product?
The most helpful thing about Ramp is how simple it is to have multiple virtual cards for various different purposes. You can have revolving cards for frequent expenses or have a budget cap that does not revolve. This is great as some projects have different needs than others.
What do you dislike about the product?
I can't really think of many downsides to Ramp. When we first started using Ramp, there were some controls that didn't work as expected but as the product has matured many of these UI inconsistencies have improved.
What problems is the product solving and how is that benefiting you?
Ramp has given us the ability to place the power of spending to staff who otherwise would not have a corporate credit card. Giving purchasing power to the people who need it can reduce wasteful spending as they often know exactly what they need and do not rely on a manager to interpret what they are requesting.
Great product
What do you like best about the product?
Really easy to create cards, file reimbursements, etc. Receipt matching from Gmail is great too.
What do you dislike about the product?
No major complaints, but if I had to nitpick it's that the "suggested automations" aren't relevant to me
What problems is the product solving and how is that benefiting you?
Makes it easy for everyone on my team to purchase what they need, and I feel confident that I know what's going on
Save time and hassle - stay organized
What do you like best about the product?
Ease of receipt capture, and ease of editing
What do you dislike about the product?
I feel like it could handle travel bookings with our travel service better
What problems is the product solving and how is that benefiting you?
Staying organized and tracking recpts/
Great Expense App for any Organization
What do you like best about the product?
I like the simplicity of Ramp the fact that you can submit your receipts, instantaneously and see how much is left on your card so you can budget I've never seen anybody else's card quite like this. The only thing I would take out is the mileage portion. and allowing for a one and done scenario
What do you dislike about the product?
Just submitting the mileage is a little cumbersome, but with a couple tweaks, it can be fixed I've already notified our admin on this
What problems is the product solving and how is that benefiting you?
It was just a Mileage thing for me ,
Everything else is great
Everything else is great
Everything you want to see in one place
What do you like best about the product?
As an administrator, I appreciate the function of looking at all my team's expenses and being able to adjust the allocation of the charges to our different grants and budgets. The reminders to approve credit card charges are also a plus for someone as busy as I am.
What do you dislike about the product?
Not always having the expansion of the options shown and sometimes hidden causes my team members to miss that step.
What problems is the product solving and how is that benefiting you?
All charges in one place
Streamlined and Easy!
What do you like best about the product?
The mobile phone capture of receipts is such a time saver! No longer do I have to scan and email, or worry about losing the receipt. Once the charge has been made, I immediately get a text and can quickly snap a picture and upload. Quick and easy!
What do you dislike about the product?
The amount of notifications I receive but perhaps that's an internal setting or permission.
What problems is the product solving and how is that benefiting you?
Managers are now able to purchase supplies on their own. We've significantly reduced the amount of staff reimbursement with the implementation of Ramp. We're also able to account for purchases with much more ease.
Simple and fast
What do you like best about the product?
the best is the ease of usage and quick action
What do you dislike about the product?
I don't like this survey. it is giving me problems
What problems is the product solving and how is that benefiting you?
Timely collection receipts is now solved.
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