Ramp
RampReviews from AWS customer
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Ramp Review
What do you like best about the product?
Ramp is easy to implement, and it's a one-stop shop for employees to request corporate cards, submit expenses, and approve bills. Corporate cards and expenses sync easily to Netsuite.
What do you dislike about the product?
Ramp's functionality around Bill pay and reporting is lacking. With Bill pay, there are many workarounds for scheduling payments and approval processes which create more effort to pay out bills compared to other AP systems. There is minimal reporting on spend such that I am not able to download the information and manipulate the data for my needs.
What problems is the product solving and how is that benefiting you?
A 3 in 1 system that is free! In fact, it pays you with the cashback efforts. This was the main push to moved away from Expensify and Bill.com. It is also easy to use from the employee standpoint.
Ramp delivers!
What do you like best about the product?
All the built in tools that help someone in finance view and control day to day to spend.
What do you dislike about the product?
As of right now there is nothing I dislike about Ramp.
What problems is the product solving and how is that benefiting you?
Immediate visibility on spend.
RAMP REVIEW
What do you like best about the product?
Chat and transaction control/visibility are the most helpful features.
What do you dislike about the product?
Since we began using Ramp in the past six months, the only problem is one transaction made and repaid by an employee did not sync to QuickBooks Online.
What problems is the product solving and how is that benefiting you?
Fewer card reconciliations are needed each month, and we have far better control of what employees spend using their cards.
Business Credit Card
What do you like best about the product?
Central place to save and coordinate expenses. Auto payments. Customer service has been great.
What do you dislike about the product?
I do prefer paper statements. They are a crutch.
What problems is the product solving and how is that benefiting you?
Organizing and coordinating expenses across managment.
Individual Ownership of Expenses
What do you like best about the product?
I love that Ramp empowers employees and contractors to be responsible for their individual costs, and everything is in one place. Instead of reconciling everything monthly for receipts or reimbursable expenses, everything is done in real-time and easy to send reminders. Memos and receipts are captured when the transaction happens rather than a month later, giving everyone a better picture of what they are spending.
What do you dislike about the product?
The bill pay feature is great; however, the lead times are longer than some other platforms. The international payments have extended lead times, and I am struggling with reconciling a bill entered in Ramp compared to a bill generated in QBO from our hour's system. Overall, worth it to have all payments tracked in one place but hoping for some future updates to help with these issues.
What problems is the product solving and how is that benefiting you?
We went from multiple credit card platforms, a separate reimbursement platform, a separate international payment platform, and a separate process for bank wires to moving everything into Ramp. Two months in, this has been a game changer for time and frustration for my team and me. We have a better handle on who is spending what, approved transactions, eliminated fraudulent issues we had with other cards, upcoming large money transactions, and simplified cash flow with one payment for all cards monthly. Plus, it is FREE. It was easy to switch, and we are never going back. Ramp is the way expenses should be managed.
I was pleasantly surprised by the ease of use with Ramp
What do you like best about the product?
It's super easy. I use the card, they text me a confirmation step and I'm done.
What do you dislike about the product?
It almost seems too easy. I have absolutely hated other expense programs that I've used in the past and was expecting to be disappointed by Ramp but I was not!
What problems is the product solving and how is that benefiting you?
It's super easy. The value of using a company card has always been outweighed by the downside of all the hassle in processing expenses. Ramp makes it easy.
Really Impressive Technology
What do you like best about the product?
From an employee and manager standpoint, our company has loved Ramp. It is super easy to track spending, set parameters, and get access to real-time data. The reports are easy to read and, as a manager, it is easy to monitor the spending of my employees.
What do you dislike about the product?
Unfortunately, Ramp is not integrated with our particular accounting software so we aren't able to leverage all the efficiencies Ramp offers and our accounting department is still having to manually enter all expenses.
What problems is the product solving and how is that benefiting you?
One of the features about Ramp our employees seem to appreciate the most is the ability to submit reimbursements and receive a direct deposit almost instantly.
Easy to use
What do you like best about the product?
The dashboard is very easy to navigate. We needed to revise our employee expense submission, and our staff have had no questions about submitting expenses and receipts.
What do you dislike about the product?
I wish bill pay had a way to enter vendor credits
What problems is the product solving and how is that benefiting you?
Receipts for credit card charges! It was wild, wild, west before and the Ramp credit card receipt matching has been great
Good with my PC, but not with iphone
What do you like best about the product?
Login is really easy and the user interface is good.
What do you dislike about the product?
Has to be an easier way using your phone.
What problems is the product solving and how is that benefiting you?
Well, we need to expense our travel and other expenses....so Ramp is great for this.
Great Service
What do you like best about the product?
Being able to text in or forward invoices via email.
What do you dislike about the product?
Nothing I dislike. The online portal is easy to use
What problems is the product solving and how is that benefiting you?
It helps and reminds me to submit invoices that I might otherwise forget
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