Ramp
RampReviews from AWS customer
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Effortless Expense Management with Room for Improvement
What do you like best about the product?
I find Ramp's expense reporting system to be the best on the market. It efficiently solves the problem of requiring managerial review for every expense, thanks to its allowances feature for approvals. I also appreciate Ramp's ease of use, making it a go-to product.
What do you dislike about the product?
I think the reporting capabilities in Ramp need improvement. More robust reporting features would enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
I find that Ramp eliminates the need for managers to review every expense manually by utilizing allowances for approvals. It simplifies expense reporting, enhancing efficiency and ease of use for our team.
Nice! Neat! Efficient!
What do you like best about the product?
Quick and Easy! No fuss, no mess. Efficient!
What do you dislike about the product?
Sometimes it takes some time for the transaction to appear; even though I already have the receipt.
What problems is the product solving and how is that benefiting you?
Working on speed. Processing the transaction. Sometimes I have the receipt and not the transaction. I have to wait till a later time.
Very powerful, extremely well priced
What do you like best about the product?
It's FREE and it's so powerful in its ability to help growing companies. The AI powered bill pay is phenomenal, and costs zero. It saves us many hours a week having to input invoice and make payments.
What do you dislike about the product?
Hi minimum bank deposits need to get started is a hurdle for very small businesses.
What problems is the product solving and how is that benefiting you?
Managing bill payments -- entering the bills, timing the payments, and making the actual payments via ACH or credit card.
Simply the Best
What do you like best about the product?
Makes accounting easy and users (admins and employees) find it easy it use and instills a high level of compliance and accounting reporting standards throughout organization. The Ramp team has thought of everything before I can even ask. As a CPA I find Ramp to be one of the best tools I've used. It is a mandatory tool for any company or controller that wants efficient accounting operations. I like how flexible the tools and policies are that I can create within Ramp. It also has many neat features I don't have enough time to discuss. One of them is I can set alerts via email if a transaction is over a certain dollar value or is executed on the weekend so we can investigate as needed. I am also limit how credit card spend it used by only allowing certain merchants or merchant categories on the card set up.
What do you dislike about the product?
I don't have any dislikes at the moment. When I do find something I dislike, I ask my CSM to put in a product update. Their Ramp Travel feature still needs more work to build it out, but I am happy to wait for it. I already implemented it. Great value.
What problems is the product solving and how is that benefiting you?
Ramp solves the problem of wasted time spent on month end close in SO many ways. Ramp automates credit card coding and syncing transactions perfectly to speed up our credit card reconciliation process. For AP, there are so many helpful tools from getting everything pre-popluated by Ramp (GL codes, ACH info, etc) and the sync works great. I love how everything related to spend we have consolidated into one singal platform. Makes it easy for me to control and easy for my employees to know where to go.
Simplify
What do you like best about the product?
The ease of doing what has to be done. We can't choose to do our expenses, but we can choose how simple we make it on ourselves.
What do you dislike about the product?
There is not a solution for a personal account. This would make people enjoy capturing their spend. If you need help please let me know.
What problems is the product solving and how is that benefiting you?
Having to organize expenses in a way that allows the users to understand and manage spend. Touching every aspect of spend in a business and making it easy to capture and after that being able to show you how you can do better.
Easy to Use
What do you like best about the product?
I love that you can text receipts, the interface supports Google SSO, the web app looks the same as the mobile app (both optimized) so there isn't anything that is confusing about going between the two. I love the drag and drop feature to add documents and also it is easy to replace documents.
What do you dislike about the product?
This may not be an issue for RAMP specifically, but VoIP systems like RingCentral do not allow SMS between marketing numbers (5 digit numbers) so I have to use my personal phone number to submit expenses.
What problems is the product solving and how is that benefiting you?
Easy to reconcile the spend on my company card with appropriate account coding. It used to take me an hour to copy receipts, enter coding in a spreadsheet and then send the file to our book keeper. It woudl happen after we received our statements unless we signed up for online account access to audit throughout the month. With Ramp I can complete this task and real time and prevent a backlog of tracking.
No More file folders full of reciepts
What do you like best about the product?
I can see where expenses are at a click of a button. I can search for an expense, sort by card holder, by date, by expense type, by vender name, and find what I need quickly. Plus the cash back is a big help in our bottom line. I do accounting at our church and processing credit cards used to take hours and lots of paper receipt lying around and in our files were an eye sore. Card holder now can put in the reason for charge, upload the receipt and enter an account expense code within seconds of charge happening. No more lost receipts. Love the system.
What do you dislike about the product?
Wish I had made the shift to Ramp earlier. No downside I have found yet with Ramp.
What problems is the product solving and how is that benefiting you?
Time spent entering our credit card expense into the GL has been cut by more than half.
Extremely Easy to Submit Purchase Receipts via RAMP
What do you like best about the product?
It is so easy to submit purchase receipts via RAMP! Sending an email or using my phone to submit a memo and attach a PDF or picture of my receipts is so convenient!
What do you dislike about the product?
The Android phone app glitches sometimes.
What problems is the product solving and how is that benefiting you?
It allows for me to submit my purchases and expenses for the equipment I buy to my boss for auditing purposes.
User Friendly tool
What do you like best about the product?
I can see all the information for each transaction and quickly complete what is missing
What do you dislike about the product?
Finding the monthly statement with all the information I need is not easy.
What problems is the product solving and how is that benefiting you?
Each employee has a credit card that facilitates their job. They are reminded to complete their transaction which helps Accounting.
Streamlined reimbursements
What do you like best about the product?
I went to a conference and my company set me up with a Ramp credit card to cover all incidentals. It was very easy to log my expenses. I received a text message after each purchase, and I could just respond to the text message to associate my purchase with the category and reason. It is more streamlined than the previous expense management system we have used.
What do you dislike about the product?
Our previous expense reporting provider had a feature where you could add a recurring expenditure. I expense my gym membership, and it was handy to have it automatically create the expense report for me every month. However, Ramp is missing this feature.
What problems is the product solving and how is that benefiting you?
Receiving reimbursements from out of pocket business expenses.
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