Ramp
RampReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,251 reviews
from
External reviews are not included in the AWS star rating for the product.
Switched from Expensify and Ramp offers significantly higher quality of life
What do you like best about the product?
We switched to Ramp from Expensify and it's saving me a lot of time and headache as an end user and expense reviewer / approver. The AI that prefills expense details based on your image upload is much more accurate, the expense review and approval workflow is streamlined, and you don't get annoying unsolicited personal/political emails from the CEO.
What do you dislike about the product?
The approve / deny through Slack is a cool tool, but would be more useful if you could also see the attached receipt in Slack so you don't have to click through to the app.
What problems is the product solving and how is that benefiting you?
Streamlining expense review and approval.
A truly horrible system - would use literally anything else
What do you like best about the product?
Does all the basic things fine...barely.
What do you dislike about the product?
- Want to bulk update "Locations" for transactions? Good luck...not possible. You have to update each transaction one by one in Ramp.
- Do you have monthly recurring transactions for the SAME amount from the SAME vendor EVERY month? Think Ramp would use a touch of AI to automatically set the location after you set it to the same value EVERY month for the last 100 months? Nope...keep setting it manually.
- Did Ramp lock your card because it thought the transaction was suspicious? That's ok, you can respond to the text it sent you to have it unlock the card. Oh wait, just kidding, you have to log into Ramp, see no notification your card is still locked, and find the completely tiny icon to manually unlock it. Every time.
- Doesn't connect with Google Workspace accounts that have multiple domains (wild) to automatically pull receipts from email, we have to forward every single one.
- Do you have monthly recurring transactions for the SAME amount from the SAME vendor EVERY month? Think Ramp would use a touch of AI to automatically set the location after you set it to the same value EVERY month for the last 100 months? Nope...keep setting it manually.
- Did Ramp lock your card because it thought the transaction was suspicious? That's ok, you can respond to the text it sent you to have it unlock the card. Oh wait, just kidding, you have to log into Ramp, see no notification your card is still locked, and find the completely tiny icon to manually unlock it. Every time.
- Doesn't connect with Google Workspace accounts that have multiple domains (wild) to automatically pull receipts from email, we have to forward every single one.
What problems is the product solving and how is that benefiting you?
Issuing cards to team members and tracking spend.
Ramp has made my day-to-day processes seamless
What do you like best about the product?
I love the organization and easy navigation! Ramp has made the AP process so much easier as well as helped bridge the gap between finance and accounting perfectly.
What do you dislike about the product?
There are occasionally some errors that occur where it is difficult to identify what is holding up the payment process; however, I contacted the help team about my issue and they helped me right away.
What problems is the product solving and how is that benefiting you?
Ramp helps to keep our vendors organized and makes it easy to keep track of details such as W9's. I love how ramp has a detailed history of each transaction that updates all parties accordingly.
Simplifies AP and Business Card Expenses
What do you like best about the product?
Where do I begin with Ramp?
Having switched from one ERP system to NetSuite, Ramp's integrations made is super easy and made that switch shorter by at least two months. Ramp's customer service team was there the whole way insuring that the product worked exactly how it was intended to! Also rolling out numerous of the features that Ramp has, has made onboarding new employees a breeze.
Also having Alexander Tolani help with any issues that arise, makes my life that much easier. From small issues that might be user error, to asking if they have thought of this feature, Alex has always been there for anything I need.
Having switched from one ERP system to NetSuite, Ramp's integrations made is super easy and made that switch shorter by at least two months. Ramp's customer service team was there the whole way insuring that the product worked exactly how it was intended to! Also rolling out numerous of the features that Ramp has, has made onboarding new employees a breeze.
Also having Alexander Tolani help with any issues that arise, makes my life that much easier. From small issues that might be user error, to asking if they have thought of this feature, Alex has always been there for anything I need.
What do you dislike about the product?
Ramp, like any SaaS, has bugs. Even though they are few and far in between, they are there. But as I said in the "Best about Ramp", their support team is always there to help and fix any issues within a couple of hours.
What problems is the product solving and how is that benefiting you?
Ramp has helped us tremendously in Vendor Management, and 1099 season. Ramp's features to help both the vendor and us in storing vendor information has been a life saver for all involved.
So easy to use!
What do you like best about the product?
It is user friendly and quick to use. It's easy to get someone to help online if needed.
What do you dislike about the product?
Searching for what you need is difficult sometimes.
What problems is the product solving and how is that benefiting you?
Bill pay, spend report. So easy once you set up vendor details to pay bills in a matter of clicks.
Dekomte employees are very satisfied
What do you like best about the product?
Easy receipts upload, spending alerts via text for easy budget management and quick uploads to accounting software. Customer service is excellent!
What do you dislike about the product?
Visibility on the phone app, sometime Managers have to log in with their laptops to edit the card limits
What problems is the product solving and how is that benefiting you?
Timely submission of expense reports and managing the budgets.
Phenomenal
What do you like best about the product?
Ramp has allowed us to completely renovate our finance department in a positive, automated, systematic way. From acccounts payable, bill pay, corporate card travel management, to booking hotels, we are extremely grateful for the various features. Also, the UX is so great, it is very easy to adapt to the new features and maximize them.
What do you dislike about the product?
Maybe the billpay / check payments could be better. Sometimes vendors may lose checks, and it would be great to have a tracking system to prove it arrived to the destination.
What problems is the product solving and how is that benefiting you?
All sorts man. They are killing it. AP, Treasury account, invoicing, travel management, to budgeting for the company
Love it - easiest expense management and Bill Pay tool out there.
What do you like best about the product?
Ease of use for all levels of employee - corporate staff and service-providing technicians find it equally easy to use. Integrates extremely easily with Sage Intacct and took a handful of hours to configure appropriately. Customer support is great with our service rep (Kim). We use it daily and it's consistently our best-received portion of our financial tech stack.
What do you dislike about the product?
Would like to see a true credit card option along with a fuel card option.
What problems is the product solving and how is that benefiting you?
Accurate job costing being streamlined. Decentralized clerks using Ramp as a streamlined bill payment software. Centralized approval function prior to releasing funds.
Ramp is a great billing platform and easy-to-use billing software.
What do you like best about the product?
Ramp is a great billing platform and easy-to-use billing software.
What do you dislike about the product?
There is nothing that I dislike about Ramp.
What problems is the product solving and how is that benefiting you?
Ramp helps our organization solve the problem of finding a great billing platform to use and implement.
So user friendly!
What do you like best about the product?
I love the text reminders, and the ability to text memos and photos of receipts directly to my Ramp account!
What do you dislike about the product?
I can't think of anything I dislike about Ramp.
What problems is the product solving and how is that benefiting you?
It's an easy way to track my company card expenses and stay compliant.
showing 131 - 140