Ramp
RampReviews from AWS customer
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Helpful Program
What do you like best about the product?
Processes credit card charges and AP billing.
What do you dislike about the product?
Still some bugs in the software, but it's been consistently getting better.
What problems is the product solving and how is that benefiting you?
Makes the process of managing expenses much easier.
Great experience using Ramp
What do you like best about the product?
Ramp is an all-in-one platform that's helped us consolidate spend and track everything in one place. The UI is really nice and the team is super responsive and helpful.
What do you dislike about the product?
There is nothing I dislike at the moment.
What problems is the product solving and how is that benefiting you?
Consolidation of spend, better security around our corporate cards, and a great negotiation service that's saved us some money
They double paid my contractors who were on recurring payments... Caused heartburn and embarrassment
What do you like best about the product?
Nice user interface and strong integration with Quickbooks
What do you dislike about the product?
I can't trust their payment system. Are they going to send money at the right time? To the right person? I have to switch away from Ramp in the new year
What problems is the product solving and how is that benefiting you?
My accountants wanted me to use Ramp for expense management. Due to screwups, they are referring me to another preferred vendor of theirs
Ramp is a champ
What do you like best about the product?
The extensive flexibility of virtual and physical card options is powerful. Invoice and receipt uploading and QB coding is easy. The best part is it's free!
What do you dislike about the product?
The interface is a little tricky. It would help to have a concise high-level user guide for employees. Understand review/submission requirements before issuing cards.
What problems is the product solving and how is that benefiting you?
No/low credit - I don't have to pay off the card every week. Delegation of spend management. Increased functionality to employees. Reduced time on bookkeeping.
Great business card for a young startup based on our merit, not on our length of time in business.
What do you like best about the product?
Great reporting, easy to use, good look metal cards, easy to pay. Employees feel great about this card.
What do you dislike about the product?
It won't attach to my bank account - I don't work with a large corporate bank, but rather a small regional - and they aren't plaid friendly.
What problems is the product solving and how is that benefiting you?
As the business owner, we used 4-5 personal credit cards across the company and pay them daily. Much easier process with larger limits. Easier record keeping.
Great way for a small company to get purchasing credit cards
What do you like best about the product?
The ability to create multiple virtual cards that can be assigned to different departments for different purposes - each with their own limits and approvals.
What do you dislike about the product?
The user interface for the account management page can take a little getting used to.
What problems is the product solving and how is that benefiting you?
Allows us to provide a worldwide team with company credit cards in a controlled and trackable manner. This reduces the management overhead for purchasing goods and services we need.
Great for companies that need to pay multiple vendor
What do you like best about the product?
It is easy to create cards, one for each vendor. Companies that pay multiple vendors can greatly benefit from Ramp's functionality of creating cards with distinct limits and usage rules. That helps avoid issues with cards cancelled because of fraud, for example. Also, the ability to create cards for employees and departments is very handy.
What do you dislike about the product?
Although I have submitted bank statements showing balance in our business savings account, Ramp is giving us a hard time increasing limits. They insist that we should link all our accounts to their system. That isn't something we want to do. Linking the checking account and providing statements of other accounts should be enough. A low limit is troublesome and we had some transactions refused because of that.
What problems is the product solving and how is that benefiting you?
Ramp solves the problem is having a single card linked to multiple vendors. If that card is cancelled for fraud, for example, we need to put a new card number on every vendor. With Ramp, a card is issued for each vendor, therefore any attempted fraud is contained.
Best Business Credit Card Solution
What do you like best about the product?
The administration of card and user management paired with the integration to QBO makes this the most efficient card platform I have ever used.
What do you dislike about the product?
I have not run into anything yet (8 months in use) that has caused me to doubt my decision to switch to Ramp. I love it.
What problems is the product solving and how is that benefiting you?
To rapidly deploy and manage credit cards for our team with the ability to efficiently account for all spend.
System is easy to use and requirements easy to control for our users
What do you like best about the product?
Daily info available to us in an email fashion. Easy to use cash back directly to pay our bill. Text notifications to our users to submit the required receipts and other information. Pretty simple approach to card use and a great back end system to allow management the info they need.
What do you dislike about the product?
No real downsides. Somewhat confusing for new users to get set up in the beginning but once they understand we have worked through that. Email is required to have a card so that has been an issue for some of our people who don't have one. Our credit limit is limiting and not because our credit worthiness just their underwriting questions.
What problems is the product solving and how is that benefiting you?
Actual rewards/rebates on transactions we weren't capturing this on before. Easy to use receipt documentation for job costing that allows my AP staff to process things easier.
Easy compliance with expense submission rules
What do you like best about the product?
Before Ramp, getting employees to submit receipts and memos for their credit card spend was like pulling teeth. With Ramp, we're at near full compliance with almost no effort. Employees like being able to submit documents through the app. Quickbooks interface is seamless once you get the hang of it. The AI is much better than native Quickbooks AI, so expense recognition automation also saves me time.
What do you dislike about the product?
If you need to itemize products on your vendor bills (e.g. if you use bills to receive inventory in Quickbooks), you can't do this in Ramp. You'll either have to import the expense and itemize it separately once it arrives in Quickbooks, or enter and pay the bill via Quickbooks directly. Itemized bill pay would be a useful addition to a future Ramp update.
What problems is the product solving and how is that benefiting you?
As above, Ramp is primarily solving our expense submission compliance problem. We no longer have issues with getting employees to submit receipts and memos in a timely manner.
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