Ramp
RampReviews from AWS customer
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Ramp Review
What do you like best about the product?
Issuing credit cards and bill pay features
What do you dislike about the product?
Haven't found many downsides to this point
What problems is the product solving and how is that benefiting you?
Issuing credit cards to eliminate time employees spend on reimbursements. Additionally, the bill pay feature has been a tremendous help
I Love It!
What do you like best about the product?
Ramp makes everything so easy when it comes to expenses and reimbursements! My company uses Ramp and it is so simple to attach receipts/memos either email or phone! They make it so easy to add employees for reimbursements like mileage as well. It is so user friendly, I absolutely love it!
What do you dislike about the product?
I truly cannot think of anything that i dislike about Ramp. I think a lot of businesses should use it! I have not come across any issues in my time so far using it!
What problems is the product solving and how is that benefiting you?
It saves so much time! I can log in, do a mileage reimbursement in single digit minutes! The website updates me regularly on the monthly spending and what's left in my allotment! You can have virtual cards and physical cards as well which makes things so much easier as well for purchases!
Far better than Brex
What do you like best about the product?
After using Brex for over a year, we picked up Ramp because Brex kept getting declined in overseas travel and purchases. Happy to say that we have had no such issues with Ramp, and it has been accepted in every transaction. Still learning the online interface, but so far, so good.
What do you dislike about the product?
I have had no negative experiences thus far.
What problems is the product solving and how is that benefiting you?
We have teams in VNM, POL and UKR and our prior provider would get declined every single time. It was embarrassing and frustrating. No such issues with Ramp. Approved every time.
Ramp's bill pay platform has helped save me from hours of manual billing tasks!
What do you like best about the product?
Ramp's bill pay module is my favorite part of the platform. It allows me to forward invoices from my inbox to the platform where the invoice details are scanned and populated onto the Ramp Invoice form in seconds. The invoices are then approved by the vendor owner which is a huge time saver because I previously would send invoice approval emails manually for each invoice and track an a spreadsheet the date of approval request as well as the date the invoice was actually approved. Then once the invoice was approved I would manually have to iniate the invoice payment. But with Ramp Bill Pay you are able to set the payment date when submitting the invoice for approval, so once you submit an invoice your work is done! Bill pay has literally saved me countless hours of manual tedious work.
What do you dislike about the product?
I do wish you were able to customize the approval work flows in Ramp for specific situations. There is just 1 vendor approver for each vendor, and we have a few vendors that different departments work with, so we have to get a manual approval for certain invoices in this case.
What problems is the product solving and how is that benefiting you?
Ramp is expediting our T&E manual processes as well as our bill pay processes.
Works great for small business!
What do you like best about the product?
The ability to manage individual virtual cards easily and real time.
What do you dislike about the product?
It would be nice if the cardholder name didn't always populate in the description of a transaction when it is imported into QBO.
What problems is the product solving and how is that benefiting you?
When we want to do a free lunch for our virtual employees we can easily just send them a virtual card with limits already in place.
Ramp is Awesome
What do you like best about the product?
UX is great, very easy to navigate, great functionality
What do you dislike about the product?
No travel portal or advanced approval workflows (yet)
What problems is the product solving and how is that benefiting you?
streamline our expense management systems, real-time visibility into employee spend
Good in some areas, Improvements needed
What do you like best about the product?
The receipt syncing is great. Being able to add personal emails to sync saves time.
What do you dislike about the product?
You can't edit reinbursements once they are entered, they have to be redone.
What problems is the product solving and how is that benefiting you?
Automating our expense process.
AP Associate
What do you like best about the product?
I like how easy the interface is to use.
What do you dislike about the product?
I do not have a particular dislike. Maybe more integrations would be nice.
What problems is the product solving and how is that benefiting you?
The problem Ramp solves for us is individual cards for different vendors and keeps our transactions clean.
Ramp - Credit Card Expenses + More
What do you like best about the product?
- Easy group/user management
- Excellent exporting to QBO
- Usage of "Class" field in QBO to subcategorize expenses
- Approver management and dual approvers works really well
- Automated e-mail reminders to users/approvers
- Excellent exporting to QBO
- Usage of "Class" field in QBO to subcategorize expenses
- Approver management and dual approvers works really well
- Automated e-mail reminders to users/approvers
What do you dislike about the product?
- Need export feature, to at least spreadsheet format, of different views/filters of transaction state under Accounting/Ramp Card
- Need column added with Approver under "Needs Review" view/filter under Accounting/Ramp Card
- Need column added with Approver under "Needs Review" view/filter under Accounting/Ramp Card
What problems is the product solving and how is that benefiting you?
- Usage of "Class" field in QBO to subcategorize expenses (prior to using Ramp we used Zoho and the inability to link up with the QBO class field was horrible to not have)
Ramp has been a game-changer for our business credit card expenses and reporting!
What do you like best about the product?
I love that Ramp combines the credit card with expense reporting so everything is consolidated in one place. It has also helped that our credit limit(s) are based on our checking account balances and do not have to be tied to one individual's credit history. We were able to quadruple our purchasing power when we switched to Ramp from a main stream credit card company. We also love that we earn cash instead of points as we are able to apply it to our balance and reduces our monthly payment. I love the fact that when we reach 80% of our credit limit, we can set Ramp up to automatically pay down our balance so we never run out of available credit.
What do you dislike about the product?
I did find it interesting that Ramp did not have an app until recently. I do not like the fact that when splitting a charge, I can't tab between fields - I have to move my mouse and click. I am very much a keyboard shortcut person. Other than that, there are not a lot of things that I dislike about Ramp.
What problems is the product solving and how is that benefiting you?
Ramp has helped us solve missing receipt issues. Employees/cardholders can text a photo to Ramp and it is automatically attached to the charge! And since the credit card is through Ramp, the transactions show up immediately as opposed to waiting for it to clear the credit card company before showing up in our previous expenese reporting software.
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