Ramp
RampReviews from AWS customer
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Streamlined Expense Management, Needs Better Account Management
What do you like best about the product?
I appreciate how Ramp has significantly enhanced efficiency by reducing the time spent on administrative tasks, making things run smoother for us. The integration capabilities are another standout feature as Ramp seamlessly connects with NetSuite and Rippling, allowing for a cohesive workflow that ties everything back to project expenses. I love the simplicity of Ramp's setup process; it wasn't challenging to implement as it was more about how we wanted to set up processes rather than migrating existing systems. The user interface is another aspect I highly value, as it’s very intuitive and simplifies the end user experience. Users can handle expenses on the spot with features like immediate expense justification, receipt attachment, and project assignment, which I find incredibly time-saving. Receiving real-time notifications and being able to complete expense reports using the mobile app, desktop, or even via text, enhances user convenience and efficiency. Additionally, I am enthusiastic about the potential for Ramp to improve travel management, which I expect will further streamline operations and enhance user experiences within our organization.
What do you dislike about the product?
I find that account management could be improved. I haven't heard from our account manager in a very long time. Although I don't really need them due to the platform's ease of use, regular check-ins and monthly updates are always appreciated. I reached out to them today just to confirm if they are still our account manager.
What problems is the product solving and how is that benefiting you?
Ramp enhances efficiency by reducing time on administrative tasks, improves organization in expense management, and offers seamless integration with ERP systems, benefiting our team significantly.
Easy Setup and Efficient Team Management
What do you like best about the product?
{"I really appreciate Ramp's easy and intuitive setup process, which made getting started a breeze.","I love how Ramp keeps me organized and allows me to review what my team is doing more clearly.","I find the breakdown of transactions feature extremely useful because it makes entries complete and detailed.","I appreciate the clear, concise, and easy-to-use nature of Ramp, with a great dashboard that also gives money back.","The overall ease of use of Ramp is a significant plus for me."}
What do you dislike about the product?
I would prefer a simpler dashboard.
What problems is the product solving and how is that benefiting you?
I find that Ramp keeps me organized, lets me review my team's activities clearly, and enforces detailed transaction entries for completeness.
Ramp's Autofill Feature Makes Online Purchases Effortless
What do you like best about the product?
I appreciate Ramp's autofill feature whenever I make purchases online. It makes the process much smoother and more convenient for me.
What do you dislike about the product?
I really don't like the name. To me, Ramp just sounds a bit crude.
What problems is the product solving and how is that benefiting you?
Ramp takes care of both coding and recording my monthly purchases, making the process much simpler for me.
Easy Setup and Customizable Workflow, but Credit Memo Limitation
What do you like best about the product?
Ramp credit card is easy to set up, easy to export into our system. Payments has been great to set up and the ability to customize the approval workflow is great.
What do you dislike about the product?
We can not enter credit memo's into the system without having to use the purchase order module.
What problems is the product solving and how is that benefiting you?
the ability to customize spending and not having to run credit cards. Approval workflow is great.
Simple Expense Tracking Platform with No Downsides So Far
What do you like best about the product?
The simplicity in using the platform to track expenses
What do you dislike about the product?
Nothing to dislike about the platfom so far.
What problems is the product solving and how is that benefiting you?
Ramp makes it easy to track and upload receipts for the coding process. In addition, the availability of the list of codes used in our organization makes for easy documentation.
It has saved a lot of time and is very user friendly
What do you like best about the product?
It makes categorizing expenses and bill payments quick and the whole process could not be easier.
What do you dislike about the product?
Locating statements and downloading backup is not always easy to find.
What problems is the product solving and how is that benefiting you?
It makes managing vendors and payments quick an easy, stores all the backup, and helps maintain fiscal compliance.
Smooth Setup, Time-Saving, and Easy to Use
What do you like best about the product?
I appreciate how Ramp has significantly streamlined our processes, saving us time and money on accounts payable. The setup was smooth, including integration with Sage Intacct, which was supported by Ramp effectively. The AI features are excellent for speeding up invoice processing. The ability to scan invoices and process payments via check or ACH is extremely useful, as is handling credit card transactions and reimbursements for employee travel. The ease of use and setup stands out, along with the time saved, making it a compelling choice for our business.
What do you dislike about the product?
I would make certain features in the purchase order system easier to use.
What problems is the product solving and how is that benefiting you?
I find Ramp saves us time and money in accounts payable processing, thanks to its smooth integration and AI features speeding up invoice loading.
Took me from office to simpler remote
What do you like best about the product?
We're a small landscaping business; we used to rely on signing out paper checks for field purchases, and printed/mailed checks for A/P. Ramp lets us use spending cards instead of paper checks, eliminating paperwork for me as the bookkeeper, and it took my A/P completely into the cloud, and me completely into a remote office.
What do you dislike about the product?
Can't think of anything. I've had nothing but positive interactions.
What problems is the product solving and how is that benefiting you?
I no longer have paper checks to deal with--saves time and frees up a physical office in our building, since I no longer need to interact with paper daily.
Easy to Use and Secure Expense Management
What do you like best about the product?
What I appreciate most about Ramp is how straightforward it is to monitor purchases and handle expenses. The process of adding new credit cards for team members is also very easy, which helps save a significant amount of time. Additionally, the anti-theft protection is a major advantage. A few years ago, my credit card was stolen, but Ramp quickly identified the problem, ensuring I didn’t lose any money.
What do you dislike about the product?
Honestly, I have no significant complaints about Ramp. It has consistently worked smoothly for both me and my team.
What problems is the product solving and how is that benefiting you?
Ramp has significantly simplified the way I handle travel expenses for my team. The platform streamlines the entire process, offers clear visibility into our spending, and gives me confidence thanks to its robust security features.
Love the ease of use: receipt forwarding, avoiding lengthy expense reporting
What do you like best about the product?
I love how easy it was to set up Ramp and find the app very straightforward. Training from Ramp's account executives greatly boosted my confidence in using all its features. I appreciate how Ramp has eliminated hours of expense reporting by linking expenses directly to trips. Its ability to automatically match receipts to expenses is incredible. I also find the text message feature, which allows me to qualify expenses directly from my phone, extremely useful. The process is faster and more efficient as it handles expenses individually rather than requiring full reports.
What do you dislike about the product?
I think the categories can be a little confusing and tricky. Sometimes I struggle understanding what to fill in when it is me and other coworkers attending a dinner on a customer trip where the customer is not present. I struggle a little bit to understand what category to fill in. So I think having more specific categories, with delineations for when it's an internal only or with customer facing and when you are alone by yourself and or have colleagues present with you.
What problems is the product solving and how is that benefiting you?
I find the product eliminates hours from my expense reporting process by tying expenses to trips, making it faster and easier to manage business expenses.
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