Ramp
RampReviews from AWS customer
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Effortless and Intuitive, A Must-Have for Business Travel
What do you like best about the product?
I find Ramp to be the most intuitive and easy-to-use platform in its space, especially compared to all its competitors. I love that it is free for business operations, making it great as this service is usually a cost center. From a user experience side, no one in this space even comes close. I am impressed with the speed at which the Ramp team rolls out new features. The initial setup was easy peezy, lemon squeezy.
What do you dislike about the product?
Nothing and it only gets better.
What problems is the product solving and how is that benefiting you?
Ramp is intuitive and easy to use, unlike competitors. It's free for business operations, offering incredible user experience.
Effortless Expense Tracking and Outstanding Support
What do you like best about the product?
Ease of use and easy to understand. It's very helpful for small business like ours to track our expenses and bills in one spot and not to worry about business account being jeopardized. In addition, the level of customer service we received is beyond our expectations. Everyone has been very helpful in guiding us.
What do you dislike about the product?
I'm not sure there is anything I dislike at the moment,
What problems is the product solving and how is that benefiting you?
The ability to have a credit card to use for daily operations and expenses. It keeps all these in one spot without mixing it with what the activities we have in our business account.
Effortless Info Sharing Across Multiple Platforms
What do you like best about the product?
Its ease of use with multiple avenues of providing info like email, text, app, or website. I use it pretty consistently and have enjoyed all of it!
What do you dislike about the product?
Sometimes the system needs strong internet to work for the app/website. I really don't have any major dislikes.
What problems is the product solving and how is that benefiting you?
It has helped resolve our spend tracking and slotting it into the appropriate areas for finance purposes.
Expense Management Simplified
What do you like best about the product?
I like that with Ramp, I can book my travels, stay at hotels for work, and pay for meals and all work-related expenses. It's pretty good. I also find it pretty cool that once you get used to it, it's easy to manage with step-by-step guidance and clear, straightforward filters. Overall, it's easy to use.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Ramp for managing time and expenses to stay on top of everything, especially with work travel. It's a good app for booking travel, staying at hotels, and handling work-related expenses.
Seamless Accounting Automation, Needs Speed Improvement
What do you like best about the product?
I specifically like the user interface of Ramp because it makes it very easy for all departments to use. Its integration with NetSuite is fantastic and it automates tedious mapping, which makes for an easier monthly close. The initial setup of Ramp was very smooth, and I also appreciate how it uses credit card transactions to automatically create vendors, unlike Brex, which could only do journal entries in NetSuite. Additionally, I find the automation of all aspects of accounting very beneficial for our company transactions.
What do you dislike about the product?
Sometimes the site speed is slow. When going through hundreds of transactions, it seems the site slows down.
What problems is the product solving and how is that benefiting you?
Ramp automates all accounting aspects and eases monthly close by handling tedious mapping, creating vendors using credit card transactions, and offering smooth NetSuite integration.
Streamlined Travel and Expense Management
What do you like best about the product?
I use Ramp to manage my payments and company expenses when I travel, and I appreciate the visibility it provides for payment dates related to my invoices and payments. I find it easy to book hotels and flights for work trips. I really like Ramp's nice UI, as it's very easy to use. I also enjoy the mobile app, which is very good and allows me to upload tickets in real time. The initial setup was pretty simple, as it was handled by the finance team at my company. I've used Deel before, but I prefer my experience with Ramp.
What do you dislike about the product?
I think multi-leg flights could be so good to be able to do. I think you end up spending more money booking separate flights. Plus sometimes the flights have different features, like luggage, that make it more of a hassle having to book more than one flight.
What problems is the product solving and how is that benefiting you?
Ramp helps manage my payments and expenses during travel. It provides visibility of payment dates and simplifies booking hotels and flights.
Quicker, Better, Purchase Management
What do you like best about the product?
the ability to see purchases in near real time and immediately request any missing receipts is a huge improvement over our previous employee credit card system.
What do you dislike about the product?
the AI still needs some refinement when it comes to matching up receipts and memos with purchases. it can get confused when someone makes several purchases and submits the receipts and memos out of order.
What problems is the product solving and how is that benefiting you?
Previously we had a traditional credit card service for our employees, and it was always a struggle to get receipts from them, especially if purchases were made when they were out in the field. Ramp's system of messaging the cardholder for a receipt and comment immediately upon completion of the transaction has drastically reduced the number of missing receipts. Another issue with the previous card was the time it took to process the statement each month when it came time to enter the purchases into our AR/AP system; with the traditional card, it could take up to three days to get all purchases accounted for and entered. with Ramp, we are able to post purchases on a daily basis, drastically reducing the block of time required for processing the statement at the end of the statement period.
Automation Excellence with Ramp
What do you like best about the product?
I really like Ramp for its automation capabilities. It's been a huge time saver for us, significantly reducing the time it takes to handle our credit card transactions and bill payments. The process is quick and accurate, with everything allocated seamlessly by vendor, budget, or department. I'm able to set automated rules so expenses automatically go to the right place, which is much better than manual entry. The rule-based architecture helps me allocate expenses to specific projects efficiently, and it takes a burden off my desk by allowing me to deal with things on an exception basis. Overall, the automation just flows so smoothly into NetSuite and saves us twenty to thirty hours of work a month. The initial setup was super easy too; we just created the NetSuite user, plugged it in, and we were ready to go. It's definitely a better automated platform compared to what we used before.
What do you dislike about the product?
There are a couple of UI, UX issues, like if something fails to sync or encounters a problem, it's kind of hard to know exactly what you need to fix. Support's great to help out, but it would be a little bit better if those errors jumped up faster.
What problems is the product solving and how is that benefiting you?
Ramp automates our billing and payments, saving us 20-30 hours monthly. It seamlessly integrates credit card data into NetSuite, allocating expenses accurately by vendor, budget, program, and department, reducing manual entry and errors.
Intuitive and Continuously Improving Software
What do you like best about the product?
It is very intuitive to use, gets the job that you want done, and they are constantly updating it to make it better, easier, smoother. We use Ramp every day, and the ability to issue virtual cards instantly to non-core users is fantastic. Very easy to get other 'non-core' users up and running with the App.
What do you dislike about the product?
Nothing really, it seems to do everything we want.
What problems is the product solving and how is that benefiting you?
Ramp gets us away from so many reimbursement reports and checks. We are able to run programs such as travel and department/employee reward programs with tight controls over what they can spend through Ramp.
Effortless Expense Management, Incredibly Easy to Use
What do you like best about the product?
Very easy to use, help you manage expenses easily.
What do you dislike about the product?
Haven't encountered anything that I dislike. Its a great software.
What problems is the product solving and how is that benefiting you?
It is solving the expense management for multiple people on our team. Also, gives us an east way to deal with assigning expense account to the transactions. It benefits our team because it saves us tons of time and we can manage multiple people at once.
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