Ramp
RampReviews from AWS customer
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Scammed by their Marketing
What do you like best about the product?
Nothing. Ramp initially reached out to me and offered a $100 gift card to simply speak with them. Once I agreed, I had a 30-minute conversation and was actually going to sign up since the product looked nice. However, I thought, let's see if they're keeping it real with their marketing.
So I waited a week before signing and the sales rep followed up with me and I said I was waiting for my gift card before I sign and he said "operations will send it out this week via email however you can simply claim $250 credit by signing up here" and trying to give me a new promo.
However, I did not sign and that was his last follow up and no gift card ever arrived. VERY scammy marketing and fishy tactics. Do Not trust them.
So I waited a week before signing and the sales rep followed up with me and I said I was waiting for my gift card before I sign and he said "operations will send it out this week via email however you can simply claim $250 credit by signing up here" and trying to give me a new promo.
However, I did not sign and that was his last follow up and no gift card ever arrived. VERY scammy marketing and fishy tactics. Do Not trust them.
What do you dislike about the product?
They're not truthful with their marketing outreaches. I was really disappointed when they did not follow through with their promises. It was very upsetting.
What problems is the product solving and how is that benefiting you?
I have solved no problems with Ramp. They have yet to reply about their own marketing scam.
Great, so far!
What do you like best about the product?
The ease of use and interface. Thank you for making tracking so easy!
What do you dislike about the product?
I don't have anything to add at this time.
What problems is the product solving and how is that benefiting you?
Getting the team to collectively submit receipts in a timely fashion. Love the ability to lock cards until actions have been taken.
Recommendations to others considering the product:
Just do it! It's absolutely worth it.
Very user friendly!
What do you like best about the product?
I like the easy-to-use online portal. Clear tracking of expenses.
What do you dislike about the product?
No dislikes. No missing needs noticed yet.
What problems is the product solving and how is that benefiting you?
Helps free up cash flow.
The solution we needed
What do you like best about the product?
We struggled with multiple solutions for corporate credit cards, accounts payable, employee reimbursements and approval workflows (that would be robust enough to satisfy our auditor since we're a nonprofit) for all three. We tried a number of solutions, and Ramp came out on top because of the ability to handle all three in smart ways, with no annoying per-user or per-transaction fees. It has made all of our processes easier, reduced the burden on our admin staff and was quickly adopted by our 50 employees.
The surprise once we started using it was how receptive the product team was to suggestions and conversations about features, especially for their bill-pay service. We've seen a steady stream of feature updates over our first six months as a customer, and each makes the product even better.
The surprise once we started using it was how receptive the product team was to suggestions and conversations about features, especially for their bill-pay service. We've seen a steady stream of feature updates over our first six months as a customer, and each makes the product even better.
What do you dislike about the product?
There were some early glitches, such as not having as much detail as we'd like about each transaction, but Ramp has been responsive and thoughtful in conversations about those things and has addressed them all. Our only real complaint at this point is that Ramp hasn't yet tackled every other administrative challenge in our business! When they roll out a payroll system or an easy way to keep the office stocked with snacks, we'll be ready.
What problems is the product solving and how is that benefiting you?
Three main things we've solved for:
1) The ability to have easily controlled employee credit cards and adjust credit limits or restrictions in real time.
2) The ability to automatically take in invoices, route them to the appropriate managers, and then pay once they're approved without paying a per-seat fee so that we can afford to have multiple managers oversee their own budgets.
3) The ability to easily reimburse employees for mileage and out-of-pocket expenses while still encouraging them to use the company cards, by having a more strict requirement for receipts and documentation for personal expenses than for ones using the company card.
1) The ability to have easily controlled employee credit cards and adjust credit limits or restrictions in real time.
2) The ability to automatically take in invoices, route them to the appropriate managers, and then pay once they're approved without paying a per-seat fee so that we can afford to have multiple managers oversee their own budgets.
3) The ability to easily reimburse employees for mileage and out-of-pocket expenses while still encouraging them to use the company cards, by having a more strict requirement for receipts and documentation for personal expenses than for ones using the company card.
Clinical Operations Manager
What do you like best about the product?
Very easy to use, able to match receipts right away to the transactions
What do you dislike about the product?
Found none, easy to use and fast turnaround
What problems is the product solving and how is that benefiting you?
matching receipts with transactions immediately
Fast, reliable, easy to use UI
What do you like best about the product?
Snappy UI on the right side, I was surprised it automatically matched most of receipts for flights.
What do you dislike about the product?
I have to log in couple of times a day, probably security settings unrelated to Ramp itself
What problems is the product solving and how is that benefiting you?
Virtual cards for software, managing work expenses. Easy to request and approve cards for employees
Recommendations to others considering the product:
Better UI than Brex :)
Ramp makes life easy
What do you like best about the product?
Now after almost 2 years using Ramp - still love using it. One of the best software decisions I have ever made.
From our team:
"Ramp's easy SMS interface has made me beleive in SMS as a customer interface again"
"Works like magic"
In the year we used Brex - we averaged missing 70% of transactions missed a receipt. In the first 2 months of Ramp, only 12% of transactions missed a receipt. No change in policy - only changes in software.
From our team:
"Ramp's easy SMS interface has made me beleive in SMS as a customer interface again"
"Works like magic"
In the year we used Brex - we averaged missing 70% of transactions missed a receipt. In the first 2 months of Ramp, only 12% of transactions missed a receipt. No change in policy - only changes in software.
What do you dislike about the product?
I wish I could use it for everything. It would be nice if it would create vendors in NetSuite instead of having to create the vendors in NetSuite and then selecting them in Ramp. Also it would be nice if locations were not tied to cardholders but could be set to other rules.
What problems is the product solving and how is that benefiting you?
We needed to improve compliance for transaction documentation. Ramp helped a ton.
Brex's netsuite integration is lackluster, Ramp's integration is awesome and makes life easy,
Brex's netsuite integration is lackluster, Ramp's integration is awesome and makes life easy,
Better than any other corporate card I have tried
What do you like best about the product?
The ability to just email or text a receipt is magical
What do you dislike about the product?
I like everything so far. The only area of improvement would be cuter card designs.
What problems is the product solving and how is that benefiting you?
corporate card for sales team
Incredibly easy to use Business card
What do you like best about the product?
With Ramp you can quickly generate credit cards that your employees can use immediately. You can setup spending limits and cancel cards any time.
What do you dislike about the product?
You still cannot create cards without having to add an employee first.
What problems is the product solving and how is that benefiting you?
Allowing employees the freedom to purchase company related things is easier than ever.
Easy to Use Credit Card and Expense System
What do you like best about the product?
Ease of platmform, ease of submitting receipts
What do you dislike about the product?
Nothing so far, just started using at our company
What problems is the product solving and how is that benefiting you?
Credit card, recurring subscription payments, expense reimbursement
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