Ramp
RampReviews from AWS customer
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Loving using Ramp
What do you like best about the product?
We just started using RAMP and I love the way it matches receipts and charges. I also like that we can give our volunteers cards to use with a set limit.
What do you dislike about the product?
Have not found anything to dislike at this time.
What problems is the product solving and how is that benefiting you?
Love that I don't have to complete expense reports and dig for receipts.
New Customer Experience
What do you like best about the product?
The most helpful things are knowing who owns each credit card charge and requiring that a receipt and memo be included. This will save us an abundance of time at month-end. We have also had exception customer support, and onboarding has been quick and painless.
What do you dislike about the product?
I have only used Ramp for about a week, as our Head of Finance owned the implementation, but I have no complaints thus far. The only frustrations are more centered around our own GL structure preventing us from categorizing vendor transactions more specifically.
What problems is the product solving and how is that benefiting you?
Similar to my previous response, we are solving for the common issues that came with having shared credit cards among departments. Our former process had a lack of visibility into who made what purchases and also made it very difficult to obtain receipts in a timely manner. Ramp holds everyone accountable for providing all of the information we need in Accounting.
SO easy!
What do you like best about the product?
I love that I can immediately settle my expenses by taking a picture of the receipt in real-time. They automatically match the receipt for me and the work is complete. I have used so many different expense reporting systems, and this is by far the easiest.
What do you dislike about the product?
Tracking of submission and approval instead of scrolling through all past receipts
What problems is the product solving and how is that benefiting you?
Streamlining expenses, saving time for the team, tracking spend and maximizing efficiencies.
Recommendations to others considering the product:
When looking for an easy and quick way to best manage your companies expenses, Ramp is your answer.
Easy to use as end user AND administrator
What do you like best about the product?
NetSuite integration makes closing the books easier, ease of implementation, Ramp support
What do you dislike about the product?
Not that we have yet discovered - everything has been easy so far but we are still early on
What problems is the product solving and how is that benefiting you?
Reduced admin burden, higher compliance with receipts, easier to manage one-off/event-specific spend through mass card issuance, high degree of integration with ERP
this beats concur so far, by a lot
What do you like best about the product?
Reminders combined with intentional automation is very helpful - fwding receipts via email and auto matching has solved all of my expensing needs so far.
What do you dislike about the product?
nothing yet. i am a new user and switched from concur, and am very pleased. it feels modern
What problems is the product solving and how is that benefiting you?
I have a corporate card that i need to submit expenses for. It crushes this use case
Recommendations to others considering the product:
I have liked this product
So far, so good!
What do you like best about the product?
The ability to forward an invoice and have it matched makes expense management so easy!
What do you dislike about the product?
I haven't come across anything I dislike yet.
What problems is the product solving and how is that benefiting you?
The ease of expense reconciliation and user spending limits are key aspects.
Extremely user friendly
What do you like best about the product?
I can easily upload my receipts or forward them to ramp directly.
What do you dislike about the product?
Nothing at the time Ramp is super user-friendly and easy to navigate through.
What problems is the product solving and how is that benefiting you?
You don't have to wait for days/weeks to close out an expense report.
Recommendations to others considering the product:
N/a
Easy Peasy
What do you like best about the product?
I like the ease of sending in the receipts to match purchases made.
What do you dislike about the product?
So far, none, but we have not fully rolled it out to all our cardholders yet.
What problems is the product solving and how is that benefiting you?
Our company is just starting with Ramp. Being the one handling all credit card receipts, it will be a load off of me & give more responsibility to users.
Simplified spend management with lots of features
What do you like best about the product?
I was impressed by the amount of features Ramp has built into their platform. Their receipt matching is great and helps us track receipts with minimal effort. We're also able to create employee cards with lots of rules around spend management!
What do you dislike about the product?
Compared to other corporate card platforms like Brex, Ramp has a good cashback percentage across all spend but does not have increased bonuses on specific categories, e.g. dining and transport.
What problems is the product solving and how is that benefiting you?
We wanted a way to manage employee expenses without needing to use a separate expense tool or hiring an accounting team. With Ramp, we're able to easily generate employee cards for them to spend with directly.
Recommendations to others considering the product:
Ramp is great for startups to manage company expenses without a dedicated accounting team!
Seamless and Simple Expense Management
What do you like best about the product?
The initial setup of my account was the easiest user implementation experience of my career. I created my account, set my password, confirmed my mailing address, and requested a physical card be sent to me in less than 3 minutes total. It would have been even shorter if I could read faster.
Now that I'm using it, the platform is incredibly easy to navigate, and I love logging my receipts by text and email since most of my expenses land in my inbox as an invoice - 2 clicks and it's forwarded & matched.
Now that I'm using it, the platform is incredibly easy to navigate, and I love logging my receipts by text and email since most of my expenses land in my inbox as an invoice - 2 clicks and it's forwarded & matched.
What do you dislike about the product?
It's still less than two months since we made the switch, so I don't have any issues at this point. It just works. As I start to build out my own team and manage employee expenses there may be other areas that cause concern but nothing today.
What problems is the product solving and how is that benefiting you?
Today I use Ramp as a user rather than a manager, so the problem is simple, I don't want to spend time logging every expense with great detail and multiple steps. Ramp makes it easy to track my expenses, request limit increases, and log all my receipts. Once I start filling my team out, I'm sure it will make the review and approval process easy as well.
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