Ramp
RampReviews from AWS customer
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Highly recommended corporate card solution
What do you like best about the product?
Ramp simplifies corporate card programs by using technology to simplify and improve the expense reporting process. It requires minimal user training and saved time on the back end.
What do you dislike about the product?
No real complaints. Everything is very easy to use and intuitive. The only improvement I would like at some point in the future would be a native connection to ERP systems.
What problems is the product solving and how is that benefiting you?
Ramp has improved our expense reporting process by automating the majority of the process for our users. Employees no longer need to spend time creating traditional expense reports, and accounting/bookkeeping time is cut down significantly as a result. We are also using the many tools Ramp has to better control our spending and create systems to limit out-of-policy spend.
Best business card solution for growing startups
What do you like best about the product?
Onboarding was frictionless, the user experience of managing cards and spend is very clean, and we received our physical cards within just a couple of days of signing up. Matching receipts is very straightforward as well!
What do you dislike about the product?
It would be awesome to see a mobile app that lets you easily view recent transactions and overall spend - the website is easy to use, but I'm used to using mobile apps to check up on our other bank and credit card information.
What problems is the product solving and how is that benefiting you?
We wanted a business card that would give us more flexibility and allow us to scale as we grew the team. They have a very straightforward card issuing system, and the rewards make the most sense for us.
Recommendations to others considering the product:
Ramp is a very nice business card with an excellent user interface for managing everything related to the card. It's quickly moving into other functionality that can be helpful, like expense management and reducing SaaS spend, while other providers don't have this. While they're still early, they've grown very quickly, and they are clearly approaching the space from the perspective of developing better software and services to help companies save time and money.
A new way for nonprofit corporate cards
What do you like best about the product?
In operating a non-profit organization, things like obtaining credit can be a bit tricky. Normally, a personal guarantor is responsible for the account, which can be viewed a conflict of interest for a CEO. Ramp's model allows us to leverage credit for our operations without this challenge.
Additionally, we just switched from using Chase and American Express, and the difference in how we manage our purchasing, collecting receipts and reimbursements, the ability to issue virtual cards, this is all going to be a game changer!
Additionally, we just switched from using Chase and American Express, and the difference in how we manage our purchasing, collecting receipts and reimbursements, the ability to issue virtual cards, this is all going to be a game changer!
What do you dislike about the product?
The platform is unable to connect with our small community bank, and although this is something that's not necessary, it's something that may be important in the future.
What problems is the product solving and how is that benefiting you?
Our non-profit is able to maintain credit cards for its operation and staff without "muddying the waters" with the IRS, putting pressure on employees to be the guarantor, and causing executive transition problems later.
Great expense management tool with many advantages
What do you like best about the product?
Integration features to slack, netsuite etc. Easy to use and 1.5% cashback on all transactions.
What do you dislike about the product?
Could improve on the spend reports as the CSV download is basic, no titles etc.
What problems is the product solving and how is that benefiting you?
Business expenses are captured, monitored, and controlled.
Excellent product
What do you like best about the product?
The user interface is very clean and intuitive
What do you dislike about the product?
We had to have funding before we got approved
What problems is the product solving and how is that benefiting you?
Our finances are much clearer and easy to manage. It's great to be able to set limits per employee.
Decent platform for spend management and cash back
What do you like best about the product?
The Ramp platform has a sleek UI and is easy to navigate, both for users and administrators. The implementation of Ramp was also a breeze.
What do you dislike about the product?
The integration between Ramp and Slack is weak compared to other similar platforms. There are limited commands and limited natural language the integration recognizes. Also, the sync between Ramp and your accounting software is not automatic - a user must "mark" the transactions they want and then manually sync. It's not ideal.
What problems is the product solving and how is that benefiting you?
We're using Ramp as our spend management platform, which includes issuing virtual and plastic cards to employees. We also use the expense reimbursement function of Ramp. They have rolled out an AP/payments feature, but we haven't used that since we're happy with Bill.com. The 1.5% cash back on all spend has been quite nice, too. We save a good deal of money each month with this.
First Transaction/Implementation
What do you like best about the product?
I like how quickly out of pocket transactions are reimbursed, and how transactions don't wait for approval in order to be expensed, but rather in order to make sure our policies are adhered to going forward. I also love the idea of "ghost" virtual cards that are assigned to specific programs.
What do you dislike about the product?
I think the UI needs some work. Finding pieces of information are not always so intuitive. For example, finding the email to submit receipts for reimbursement was way harder than it needed to be.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having our credit card and expense software in two different places. Ramp aggregates these into one solution set, and hopefully will replace Bill.com as well.
Efficient and Intuitive Spend Management
What do you like best about the product?
I really like the virtual card, making it easier to keep track of my account without a physical card to lose.
What do you dislike about the product?
The digest updates are a little spammy, too frequent.
What problems is the product solving and how is that benefiting you?
It's very easy to maintain my expense tracking for transit benefits, because I work a hybrid in office/remote schedule and am not always in the office the same number of days each week or month. I'm also able to manage my team's cards, and have different card numbers for different purposes (Transit, Wellness Benefit, purchases for office needs, etc)
Cash > points, saves time & mental energy to count all the points up
What do you like best about the product?
Cash > points, saves time & mental energy to count all the points up
What do you dislike about the product?
it's lower cashback than brex sometimes e.g. on travel/SaaS (2x points) etc... would be sick if Ramp had tiered cashback on SaaS etc... and would be even better if you had travel rewards. Brex uses travel points which discounts flights significantly, it'd be better if we can book directly via Ramp's flight partners but it abstracts away all the points on the backend and just comes with a % discount on the flights
What problems is the product solving and how is that benefiting you?
problem: save money
benefits: it saves 1.5% on credit card transactions
benefits: it saves 1.5% on credit card transactions
User Friendly Experience
What do you like best about the product?
I like how we can create as many categories as we need to fit our business model and like the instant text message notification after purchasing to submit a receipt.
What do you dislike about the product?
We are in implementation mode at the time of this review and do not have any "dislikes" to share.
What problems is the product solving and how is that benefiting you?
A tool for expense management. A better tool for dispersing and categorizing funds to our employees for rewards, perks, and stipends.
Recommendations to others considering the product:
Unlike other demos we reviewed, Ramp was not pushy after reviewing their product demo. Ask a lot of questions; the team answered every question we had before making our decision. Keep a "pros and cons" list; it helped us in our decision-making process.
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