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Ramp

Ramp

Reviews from AWS customer

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External reviews

2,180 reviews
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External reviews are not included in the AWS star rating for the product.


    Andrea P.

Completely Changed How We Manage Our Business

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
We love the ability for cardholders to submit and manage their receipts via text and email. Previously, they were managing receipts in an online folder. Access was cumbersome and clunky. Ramp is very streamlined. We also love that our GL accounts are built right into Ramp. Card rules and customizable card policies are also changing how we run our business. Lastly, virtual cards -- amazing! For business needs, this is a huge improvement on how we were managing this previously. Huge Win!
What do you dislike about the product?
We have encountered a couple of bugs in the system. While they slow us down a little, it is not detrimental. We have had issues with cardholders that use an Android phone are unable to text in their receipts as they match to the wrong transactions. Our workaround is that Android users just need to log receipts in the dashboard. The mobile dashboard is very user-friendly. The other bug we have noticed is that for one of our merchants, the system is auto-populating memos based on previous transactions. The memos are incorrect, so we just need to make note to correct them when processing transactions. A little frustrating, but not a deal breaker.
What problems is the product solving and how is that benefiting you?
Visibility to transactions and spend by cardholder and merchant. Being able to easy divide up the workload in Ramp by department. We've also realized that this is way better than a traditional company credit card. The technology built into the online dashboard far exceeds other company cards I have seen. We love having all of the information in one location.


    Alternative Dispute Resolution

Love Ramp

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Ramp is very easy to use. Our employees hate change, and no one complained about using Ramp. I am very impressed with all of it's features and the ease of use.
What do you dislike about the product?
Nothing so far. We're very happy with Ramp and have no dislikes.
What problems is the product solving and how is that benefiting you?
Before we manually process expense reports and now everything is automated. It saves so much time.
Recommendations to others considering the product:
I've very happy with Ramp and highly recommend it!


    Michael S.

Automated PCard Solution

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
The ability to send each cardholder reminders for receipts and memos directly through the Ramp website! Also, the transactions sync directly to NetSuite when you're ready.
What do you dislike about the product?
I think employees should have the ability to submit a reimbursement as one whole amount instead of many single items for one employee. When we see this in our bank and NetSuite, all these different line items look messy.
What problems is the product solving and how is that benefiting you?
Ramp allows cardholders to text and email receipts to be attached to the transaction, which saves a lot of time for our cardholders. Also, the ability to create customized cards for specific vendors has been beneficial.


    Accounting

RAMP credit card

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
You can uplaod a receipt by text or email.
What do you dislike about the product?
I receive too many emails every day from Ramp.
What problems is the product solving and how is that benefiting you?
All employees have their own account.


    Construction

Wow

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
The automation! It makes my life easier. Also the cash back is FANTASTIC
What do you dislike about the product?
I wish there were more options to build out multi-tier approval processes for a matrix environment.
What problems is the product solving and how is that benefiting you?
Obtaining coding and receipts in a timely manner.


    Real Estate

Review for Ramp

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
I love the clean UI, the alerts, and the ability to email receipts directly, which get matched to the transaction (great feature).
What do you dislike about the product?
I can't think of anything I dislike. Ramp can improve and offer more features, not sure if these exist yet, but creating budgets based on current spending could be a great feature.
What problems is the product solving and how is that benefiting you?
Ramp has helped us stay more organized and transparent by collecting receipts for all transactions. Exporting our statements in an Excel sheet is also a great feature.


    Kevin M.

Ramp Review for SME SaaS company

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Easy of setup and robust reporting "out of the box"
What do you dislike about the product?
Sales and travelers don't like as they can't get travel perks
What problems is the product solving and how is that benefiting you?
Empowering organization to save time in managing their own spending budgets


    Real Estate

Ramp was seamless and very easy to use. Better than past experiences for reimbursements.

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
Easyily forwardable receipts. Tough to kick can and ignore when it is so easy.
What do you dislike about the product?
No issues thus far. The alerts are helpful. Slack plugin is helpful.
What problems is the product solving and how is that benefiting you?
Delays in submitting receipts. Helpful to have the process easy so there are no excuses.


    Hospital & Health Care

Ramp - Already Recommending to Others, It's a great product!

  • November 15, 2021
  • Review provided by G2

What do you like best about the product?
Ramp is so easy to use, and it integrates seamlessly with our accounting software. The Ramp team keeps expanding the product utilization opportunities. We can truly grow with Ramp!
What do you dislike about the product?
Literally, the only feedback I have is the mileage reimbursement. It is good but could be great if it included a reimbursable miles calculation. I wish employees could load their total mileage, and the system would calculate reimursable miles based on our policy and their home address. I'm sure it is only a matter of time before Ramp makes this change, as they are really on top of it.
What problems is the product solving and how is that benefiting you?
We are saving time and are increasing compliance with our expense policies. Ramp integrates with our accounting platform (Sage Intacct), so we are saving a ton of time.
Recommendations to others considering the product:
I fully recommend it!


    Construction

Tracking Made easy

  • November 15, 2021
  • Review provided by G2

What do you like best about the product?
Forwarding emailed receipts to Ramp for easy organization and job tracking
What do you dislike about the product?
I haven't found anything yet that I do not like about Ramp
What problems is the product solving and how is that benefiting you?
Keeping track of which charges go to which jobs