Ramp
RampReviews from AWS customer
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Convenient and smart way to manage expenses
What do you like best about the product?
I especially like that I can forward my emailed receipts to Ramp and it will auto-match the charges they see on their end. In addition, I particularly like how fast and easy it is to create virtual credit cards and change their limits.
What do you dislike about the product?
I haven't had a bad experience yet on Ramp.
What problems is the product solving and how is that benefiting you?
Keeping track of expenses, issuing virtual credit cards dedicated for specific vendors quickly and easily, fast and easy reimbursements.
All-in-one
What do you like best about the product?
Ramp is extremely user friendly. The whole implementation was done by myself. It easily integrates with our accounting software (Sage Intacct) and provides variety of features for proper record keeping. We were able to replace 3 different providers with Ramp, and now our AP, Employee Expenses Reimbursement and Credit Cards are all in one place. Customer support is always excellent in responding quickly, even though I do not get to contact them often thanks to the very detailed and easy to navigate Help Center. And best of all there is cash back when you use Ramp Card, which adds up so quickly and can be used in variety of ways.
What do you dislike about the product?
There is honestly not much if anything.. You can control how many notifications you get from Ramp, as it might be a little too much if you are an Admin. And there are a lot features we do not use that perhaps could be hidden from the Menu to have a cleaner look (something I have not explored with Customer Support - maybe it is possible).
What problems is the product solving and how is that benefiting you?
Automates AP processing, saves time on entering and coding invoices, helps keeping track of spendings and controls travel expenses.
Easy to use
What do you like best about the product?
User friendly - very intuitive - quick - implementation was a breeze. The customer support from our implementation contact has been amazing. He is very promp and on point with succinct direction. Downloading the excel fil for integration with GL system is very smooth.
What do you dislike about the product?
I don't dislike anything about Ramp. maybe a few too many emails.
What problems is the product solving and how is that benefiting you?
efficiency in handling credit card purchases made by employees
Ramp Review
What do you like best about the product?
This totally elimates the need for expense reports by the team. It can give you control over spend. The interface with Intuit is amazing. Best accounting time saver.
What do you dislike about the product?
Not much to dislike. Going well. We have not had any issues.
What problems is the product solving and how is that benefiting you?
There are no longer a need for employee expense reports.
Time Saving & Cash Back
What do you like best about the product?
I love everything about Ramp. Iuse Ramp daily. They are constantly upgrading and making improvements, It is very user friendly. I love that I can export into Quickbooks instead of handkeying everything like I was doing prior to Ramp. I love that I can download a zip file that contains all of the receipts at one time. I love that I can send reminders with just a click. I recommend it to everyone. Some staff were a little hesistant when we impleted Ramp, but now they love it.
What do you dislike about the product?
I struggled when first using it. Doing things like setting work flows and creating differenet reports. The only downside for me is there are individual statements. I have to create them from a master list of charges. Sometimes my exports fail when importing them into QuickBooks, not sure exactly why, but I did talk to a Ramp rep about it and they said it was an issue that they were working on.
What problems is the product solving and how is that benefiting you?
As I stated previously, my main issue is with exports that fail either partially or completely. Ramp said they were aware of the issue and are working to fix it.
Superior Spend Management Platform with a Credit Card
What do you like best about the product?
Previously, we used Amex coupled with separate spend management platforms. We tried Concur but cancelled before implementation was over it was so bad. We used Zoho for a while and it was OK and met our needs reasonably well. Ramp is great since it combines the functions of a corporate credit card with an easy to use expense management platform. Users getting hit with a text as soon as a purchase is made to upload the receipt is a great feature. The team loves it and it increases compliance. Automatic trip detection and bundling of expenses for the trips works surprisingly well.
What do you dislike about the product?
The reporting interfaces are oddly difficult to manage and navigate. We have to pull down certain reports as part of our monthly and quarterly closes and it's always a challenge to remember exactly how to recreate the same export. This could be a bit better. Similarly, as an admin, the nav bar is seemingly comingled between my needs as a user vs my needs as an admin. Separate entrance points depending upon what I need to do would simplify things. I do like the bundling of trip expenses. However, the travel manager lacks a key feature we need before implementing. We need manager approval for trips. Currently, there is no method for a manager to review a team member's travel request apart from just approving the spend. This could be improved but it may meet the needs of others as is.
What problems is the product solving and how is that benefiting you?
Ramp makes it much easier for us to get the receipts for transactions on our coporate cards. For those outside of the card, employees can get reimbursed super fast. And conversely, they can repay the company fast for erroneous transactions.
Great product that fits all our needs
What do you like best about the product?
The ease of use and automatic expense uploads and the ease of implementation
What do you dislike about the product?
I have no dislikes. The system works perfectly
What problems is the product solving and how is that benefiting you?
Ramp has made it easier and quicker for our employees to submit expenses
Time saving, simple to use software.
What do you like best about the product?
Very easy to navigate, quick customer service, so many useful features.
What do you dislike about the product?
As they are trying to improve the system (which is great) the layout does change fairly often but its easy to navigate but I do like consistency.
What problems is the product solving and how is that benefiting you?
Having all Credit Card expenses in one place where each cardholder is responsible of uploading their own receipts and their own memos without having to keep track of bank statements and an excel sheet. All the information is in one place.
#1 tool for finance teams
What do you like best about the product?
Simple interface, customizable rules, free, responsive support
What do you dislike about the product?
Some nice to have features are reserved for Ramp Plus (charged based on # of users)
What problems is the product solving and how is that benefiting you?
Ramp is an all-in-one tool vs. previously having different products for bill pay (our bank), credit cards (Amex), reimbursements (Gusto), travel budgets (Excel).
Ramp has a wonderful platform that is always expanding to include useful functions
What do you like best about the product?
Ease of use for cardholders. Ease of use for accounting team
What do you dislike about the product?
N/A .
What problems is the product solving and how is that benefiting you?
Tracking and obtaining receipts
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