Ramp
RampReviews from AWS customer
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Easy to use, responsive customer service, this is a fantastic corporate card
What do you like best about the product?
Ramp cards are extremely easy to set up & use, with a great selection of reporting filters and flexibity. The hierarchy in authorizations is great, the ability to submit receipts on the spot or have them auto submitted through Gmail or Amazon is fantastic, as is the ability to code them into the General Ledger on the spot. The community forum just started but is good, and the customer service is fantastic. Can't say enough good things about this card.
What do you dislike about the product?
The payment on your statement is made the day after the statement closes, so there is no floating the balance for 21 days. I actually like this feature but some companies may not. Their download doesn't currently work with my accounting system, but they have a general csv. file that I can work with, and they are currently developing a customizeable export which will make it extremely easy to customize it to any system.
What problems is the product solving and how is that benefiting you?
The first problem was finding a charge card that did not require a personal guarantor. Ramp pegs the credit amount to the companies actual cash, so it works very well for us. Missing receipts had always been an issue, but with each cardholder being able to see what is missing and getting notifications about it has made it much more rare. Credit card entry had always been slightly more difficult with our accounting system, but being able to enter them in batches with the general ledger coding has been great, and having all of the receipts available for viewing is amazingly helpful. I also appreciate the spend controls that can be customized by card, not only limiting to a certain dollar amount but being able to refresh that amount in different increments (daily, weekly, monthly).
Ramp has changed the way we measure up other business software's.
What do you like best about the product?
We really enjoy the ease of use and how Ramp makes coding and reconciling so easy. This has been one of our favorite software's that we use on a daily basis.
What do you dislike about the product?
The AP processing timeline is a little long.
What problems is the product solving and how is that benefiting you?
The expense management has helped streamline our business and keep everything from client reimbursements to coding organized and flowing.
Overall a very positive experience, easy to set up and good customer service
What do you like best about the product?
Ease of access and great UI. Integrates to ERP's pretty seamlessly
What do you dislike about the product?
We had a number of sync issue with expenses and what not ebcause of a weird issue with subsidiaries within our Parent company. Also syncing bank accounts did not work properly for me.
What problems is the product solving and how is that benefiting you?
Streamlining AP and vendor management. Also handling employee expenses and issuing spend.
Intuitive Payment Solution offering flexibility and peace of mind
What do you like best about the product?
I like the ease of use and the ability to deploy to multiple endn users. Integrates well with quickbooks and deployment and implemention was seemless to the vendors and our internal users.
What do you dislike about the product?
Workflows could be a little easier to navigate.
What problems is the product solving and how is that benefiting you?
Seemless payments using multipe payment avenues. Provides more robust cash back and solves our reimbursement issues when employees make authorized purchases through a personal means.
Ramp Meets All of Our Business Needs
What do you like best about the product?
Reliable, user-friendly, does all of the work for us.
What do you dislike about the product?
If Ramp could have a longer retention period for sending receipts, that would be extremely beneficial!
What problems is the product solving and how is that benefiting you?
Ramp is starting a Travel Beta that will increase their support of we operate
Ramp has made employee expenses more manageable and efficient in a real time environment
What do you like best about the product?
I like the benefit of having the cardholder uploading their receipts and coding directly from their phone or laptop. It makes the accounting process so much easier.
What do you dislike about the product?
I would like to see an integration set up to connect with Restaurant 365.
What problems is the product solving and how is that benefiting you?
We don't have to wait for the statement to come in to enter accounting information in the accounting system.
Ramp has revolutionized my accounting processes.
What do you like best about the product?
Bill pay, Company expense, tracking employees. Everything, what is not to like?
What do you dislike about the product?
Mobile admin tools are missing. I can log in to the website via my mobile browser, but it's challenging to navigate.
What problems is the product solving and how is that benefiting you?
One example is automation in our other systems.
Easy to work with
What do you like best about the product?
Ramp is easy to work with. We are a small company and from Sales to onboarding the customer service at Ramp set us up for success. I love how easy it is to issue cards, either virtual or physical, and the visibiliy to what our current spend is. Our employees are adapting quickly and we are getting away from the old excel template monthly reimbursements for EE Expense.
What do you dislike about the product?
I would say the only downside is getting comfortable with the internal controls of thier system. You can make it so that Admin's can't approve their own requests, which is great. I would urge them to continue to ensure controls are apparent and easy to use.
What problems is the product solving and how is that benefiting you?
Simplicity in card management. Insights to employee spend. The reporting is great, cash back is awesome. I can easily and quickly issue employees a virtual card in minutes, it's awesome.
Our Company Loves Ramp!
What do you like best about the product?
It is so easy to customize change and organize processes with Ramp
What do you dislike about the product?
Will not sync with our accounting software
What problems is the product solving and how is that benefiting you?
It lets me know who has made the charge and we can track down our reciepts as they happen in order to charge our clients timely.
Life Saving Platform!
What do you like best about the product?
I love being able to track expenses in real time. I also, no longer need to constantly request expense reports and receipts.
What do you dislike about the product?
I wish there was a feature to send invoices to customers and receive payments.
What problems is the product solving and how is that benefiting you?
I no longer need to track down expense reports from company managers.
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