Ramp
RampReviews from AWS customer
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Easy Approvals and Slack Integration, but Reliability Outages Hold Ramp Back
What do you like best about the product?
Ramp makes the approval flow really easy, and the notifications are reliable. The functionality of Ramp does what it says its going to, and it integrates with Slack
What do you dislike about the product?
Ramp will often go offline completely. The performance is no reliable in that manner. A professional software should not have access issues multiple times through a year.
I have not found AI features of use
I have not found AI features of use
What problems is the product solving and how is that benefiting you?
Reimbursements for business travel spending mainly.
Effortless Expense Management with Accurate A.I.
What do you like best about the product?
I use Ramp for all my business travel expenses, and it makes it very easy for me to make payments without worrying about reimbursements or manually filling out reports anymore. I really like its integration with multiple systems where it automatically detects receipts and attaches them to the platform. I also love receiving text messages where I can fill out whenever I make an expense. The AI-generated matches are pretty accurate for the most part. The initial setup was super easy too.
What do you dislike about the product?
Sometimes Ramp asks me to fill out the fields for the same expense twice. After submitting the fields once, it looks like it's submitted, but then asks again after a couple of days to fill out ANOTHER field - that seems like it was required from my company in the first place - I just wish it would just have me fill out all the fields at once the first time.
What problems is the product solving and how is that benefiting you?
Ramp makes it easy for me to manage payments without worrying about reimbursements, and I don't have to manually fill out reports anymore.
Game-Changer for Expense Tracking and Analytics
What do you like best about the product?
I find the integration with Xero to be particularly amazing, as it allows us to keep track of transactions efficiently. I like that I can control the app easily by unlocking and locking cards and setting limits on the fly, which is great for managing employees. The app's ease of use is very similar to its setup, where setting up cards and organizing everything was straightforward. I really appreciate that Ramp has been a game changer for keeping track of employees and transactions, and it offers insightful analytics for better understanding of spending amounts and travel costs. I also prefer using the app over the web interface because it's more direct in getting to where I need to go. Overall, Ramp is actually really good and on point.
What do you dislike about the product?
I don't like the navigation through the user interface on the computer. I actually was using the computer more at first and then I never used the app on the phone. Once I downloaded the app, I realized that it was actually more direct in getting to the places that I needed to get to. So I actually prefer using the app more than the actual web interface.
What problems is the product solving and how is that benefiting you?
I find Ramp great for tracking expenses like gas and supplies, integrating seamlessly with Xero. It lets me lock/unlock cards and set limits, making accounting easier. It's a game changer for monitoring employee transactions and provides insightful analytics on spending and travel costs.
Effortless Expense Tracking, Needs Better Travel Booking
What do you like best about the product?
I appreciate Ramp for making a huge difference in my life as a traveling employee, especially since switching from SAP Concur. It's very intuitive and has eliminated the need for me to keep a folder of receipts to upload at the end of the week or manually input details about what they are and where they go. The ease of use and the expediency of task completion with Ramp are fantastic. I love not having to chase paper or keep track of little things anymore; instead, Ramp sends me a text, and I'm able to upload the receipt, reason, and event seamlessly through a series of messages. It's extremely helpful.
What do you dislike about the product?
I still book travel through other places and just reconcile with Ramp. It is hard to book AND adjust travel through Ramp. It is easier to do it directly with the carriers, like AVIS or Delta directly.
What problems is the product solving and how is that benefiting you?
I use Ramp to avoid manual input and receipt tracking, streamlining the expense process. It's intuitive and sends reminders via text. I love the ease of use and how fast I can complete tasks.
Effortless Expense Management, Missing Rewards
What do you like best about the product?
I like how easy it is to submit receipts on Ramp. Instead of jumping through hoops, I just forward an email to receipts@ramp.com and it automatically matches. It's also super easy to set up, just like signing up.
What do you dislike about the product?
I don't get any type of points. Having some sort of loyalty program.
What problems is the product solving and how is that benefiting you?
Ramp solves having money quickly for work purchases and makes handling receipts easy. I just forward email to receipts@ramp.com, and it automatically matches.
Streamlined Expense Management with Quick Biometric Access
What do you like best about the product?
I like the biometrics for signing in because it makes it super fast, much quicker than using an email and password each time. I also like the ability to load multiple receipts at one time under a travel trip, which saves me time since I don't have to go back and take a picture to load every single receipt. The initial setup of Ramp was very easy.
What do you dislike about the product?
It would be great if we could type in the location of a business whenever we have to travel and stay in a hotel, so we could book a hotel that was closer to our destination. The team member access for expenses and booking could be a little easier to access whenever a supervisor needs to book for a team member, instead of having them designate a person as the supervisor over everyone in their team.
What problems is the product solving and how is that benefiting you?
Ramp makes it easy to clear expenses and approve hotel stays for team members. Biometrics make logging in super fast, and loading multiple receipts at once saves me time.
Convenient and Transparent, But Limited Acceptance
What do you like best about the product?
I like that Ramp is convenient and that I don't have to have physical receipts. It's clear what I'm approved to do, thanks to how my director sets things up, leaving no uncertainty about my allowed actions. Everything is in one centralized location, making it easy to find what I need, like reviewing a receipt. The transparency provided by Ramp, where it's very clear what I'm approved to do, is something I appreciate. It facilitates communication as my company clearly expresses expectations, and I can show that I've met those without issues, which means it builds trust.
What do you dislike about the product?
I think sometimes when I have tried to use the Ramp card on certain websites, I've experienced some issues. So, essentially, it doesn't work everywhere, and sometimes that has caused some confusion. Also, if when the spending card is created, and an exact supplier is put in and the supplier I'm using, there's any differences, then, transactions don't go through. So a little bit of flexibility there would be helpful.
What problems is the product solving and how is that benefiting you?
Ramp allows us to use company funds remotely with virtual or physical cards. It provides transparency by tracking where funds go and how they're spent. I can easily upload receipts, making everything very transparent and convenient.
Effortless Expense Management with Snappy UI
What do you like best about the product?
I really like Ramp's snappy UI and the ease of use it offers. The iOS app support is great too. The initial setup was very simple, and I was logged in within 5 minutes. I use it as a platform to submit receipts and find the company card system it has quite useful.
What do you dislike about the product?
Only complaint is sometimes it incorrectly put transactions into the wrong type of purchase
What problems is the product solving and how is that benefiting you?
I use Ramp to file expenses and use the company card for work-related transactions, making it easy to submit receipts.
Easy Expense Submissions and Effortless Virtual Cards
What do you like best about the product?
It makes submitting expenses so easy and seamless and creating virtual cards for specific instances and expenses has been so so easy for our organization
What do you dislike about the product?
I really can't think of anything- for expense tracking and management, it does everything I could want and it makes submitting the receipts so easy
What problems is the product solving and how is that benefiting you?
I have a team of project managers that submit expenses for different areas and need virtual cards for specific items and it makes it so easy to track all of this, as opposed to giving one physical card for our practice.
Helpful Payment Reminders That Keep Everything on Track
What do you like best about the product?
I love the reminders Ramp sends to you regarding payments
What do you dislike about the product?
Nothing, Ramp has been awesome. Love the support features.
What problems is the product solving and how is that benefiting you?
Makes keeping track of receipts easy
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