Ramp
RampReviews from AWS customer
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Accounting Manager
What do you like best about the product?
The convenience and ease of employees doing real time expense management.
What do you dislike about the product?
It's not a true credit card as we originally understood it so it was a huge cash drain in a time when we needed to preserve.
What problems is the product solving and how is that benefiting you?
Easy for employees to report expenses
Ramp is exactly what we needed for our start-up business
What do you like best about the product?
Ramp is easy to use to pay our affiliates and influencers. This is important since we pay our affiliates every week and we are constantly paying our influencers. We use PayPal for paying many of our affiliates but some people don't want to use PayPal and some international affiliates can't use PayPal in their country. It's easy to set up a new affiliate payment by creating a new vendor. We don't even need to have the affiliate's bank info because we can have Ramp request it directly from the affiliate. International payments are just as easy to set up. We have used Wise for some international payments since their international fee is negligible, but several affiliates had issues getting Wise set up to receive U.S. payments. Once the vendor is created it's easy to make additional payments as needed.
Our business credit cards are also through Ramp; we even earn cash back on purchases. With everything in one place and divided into categories, Ramp reports easily let us see where we are spending the most and compare to previous months.
We don't need customer support very often as most things are straightforward for what we are using. The occasional time we did have a question Ramp responded almost immediately and answered our questions.
Our business credit cards are also through Ramp; we even earn cash back on purchases. With everything in one place and divided into categories, Ramp reports easily let us see where we are spending the most and compare to previous months.
We don't need customer support very often as most things are straightforward for what we are using. The occasional time we did have a question Ramp responded almost immediately and answered our questions.
What do you dislike about the product?
We are charged a $20 wire fee for each international payment. This price is consistent with our bank's fee but It would be nice if Ramp charged the same $4.99 as PayPal. It would also be nice if Ramp offered instant payments like PayPal.
What problems is the product solving and how is that benefiting you?
Making payments, managing credit cards and credit card payments, and tracking expenses are the main reasons we went with Ramp. Ramp interfaces with our bank account so everything is automated and easy.
A dream solution for nonprofits
What do you like best about the product?
I first sought out Ramp as a solution to the problem most nonprofits have with getting a credit card. Ramp has also managed to replace bill.com, give us more control over budgeting and staff reimbursements, and do it all for free. What more could you ask for?
What do you dislike about the product?
Some reporting is not yet as handy in Ramp as in other competitors, but I have hope that this will be addressed as some things are already better than they were when we first started.
What problems is the product solving and how is that benefiting you?
Ramp allows me to give autonomy to teams over certain spend categories, and let's us automate many AP functions to save staff time.
AP process much easier
What do you like best about the product?
With Ramp AP process has become much easier, everything is in one place such as invoices, POs linked and details of invoices.
You can make a comment directly to someone instead of sending emails.
Reimbursement and credit card transactions has become efficient.
You can make a comment directly to someone instead of sending emails.
Reimbursement and credit card transactions has become efficient.
What do you dislike about the product?
The one thing I don't like is that there is no way to do payments in batches.
What problems is the product solving and how is that benefiting you?
AP automation- data entry and invoices are available instantly in Ramp to review and route.
Easy to use, responsive customer service, this is a fantastic corporate card
What do you like best about the product?
Ramp cards are extremely easy to set up & use, with a great selection of reporting filters and flexibity. The hierarchy in authorizations is great, the ability to submit receipts on the spot or have them auto submitted through Gmail or Amazon is fantastic, as is the ability to code them into the General Ledger on the spot. The community forum just started but is good, and the customer service is fantastic. Can't say enough good things about this card.
What do you dislike about the product?
The payment on your statement is made the day after the statement closes, so there is no floating the balance for 21 days. I actually like this feature but some companies may not. Their download doesn't currently work with my accounting system, but they have a general csv. file that I can work with, and they are currently developing a customizeable export which will make it extremely easy to customize it to any system.
What problems is the product solving and how is that benefiting you?
The first problem was finding a charge card that did not require a personal guarantor. Ramp pegs the credit amount to the companies actual cash, so it works very well for us. Missing receipts had always been an issue, but with each cardholder being able to see what is missing and getting notifications about it has made it much more rare. Credit card entry had always been slightly more difficult with our accounting system, but being able to enter them in batches with the general ledger coding has been great, and having all of the receipts available for viewing is amazingly helpful. I also appreciate the spend controls that can be customized by card, not only limiting to a certain dollar amount but being able to refresh that amount in different increments (daily, weekly, monthly).
Ramp has changed the way we measure up other business software's.
What do you like best about the product?
We really enjoy the ease of use and how Ramp makes coding and reconciling so easy. This has been one of our favorite software's that we use on a daily basis.
What do you dislike about the product?
The AP processing timeline is a little long.
What problems is the product solving and how is that benefiting you?
The expense management has helped streamline our business and keep everything from client reimbursements to coding organized and flowing.
Overall a very positive experience, easy to set up and good customer service
What do you like best about the product?
Ease of access and great UI. Integrates to ERP's pretty seamlessly
What do you dislike about the product?
We had a number of sync issue with expenses and what not ebcause of a weird issue with subsidiaries within our Parent company. Also syncing bank accounts did not work properly for me.
What problems is the product solving and how is that benefiting you?
Streamlining AP and vendor management. Also handling employee expenses and issuing spend.
Intuitive Payment Solution offering flexibility and peace of mind
What do you like best about the product?
I like the ease of use and the ability to deploy to multiple endn users. Integrates well with quickbooks and deployment and implemention was seemless to the vendors and our internal users.
What do you dislike about the product?
Workflows could be a little easier to navigate.
What problems is the product solving and how is that benefiting you?
Seemless payments using multipe payment avenues. Provides more robust cash back and solves our reimbursement issues when employees make authorized purchases through a personal means.
Ramp Meets All of Our Business Needs
What do you like best about the product?
Reliable, user-friendly, does all of the work for us.
What do you dislike about the product?
If Ramp could have a longer retention period for sending receipts, that would be extremely beneficial!
What problems is the product solving and how is that benefiting you?
Ramp is starting a Travel Beta that will increase their support of we operate
Ramp has made employee expenses more manageable and efficient in a real time environment
What do you like best about the product?
I like the benefit of having the cardholder uploading their receipts and coding directly from their phone or laptop. It makes the accounting process so much easier.
What do you dislike about the product?
I would like to see an integration set up to connect with Restaurant 365.
What problems is the product solving and how is that benefiting you?
We don't have to wait for the statement to come in to enter accounting information in the accounting system.
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