Ramp
RampReviews from AWS customer
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Big Fan
What do you like best about the product?
I find it quite user friendly and their response time for customer support is very good!
What do you dislike about the product?
It's not even really a negative, but sometimes there is a feature that I'd like to use, but it's a little hidden away. The help center and customer support are always there to help guide though.
What problems is the product solving and how is that benefiting you?
Coding invoices and approval workflows are very easy in Ramp.
Ramp Test for our Organization
What do you like best about the product?
I love the virtual card options. We are working to complete the direct integration to our Sage/Intacct System for importing and smart coding of expenses. Ramp staff are always very helpful.
What do you dislike about the product?
Integrating with our Chart of Accounts is a learning curve, but that's to be expected.
What problems is the product solving and how is that benefiting you?
Goal is to fully eliminate our paper based expense reports. Also eliminating lost paper receipts and hassles associated with lost or compromised credit cards.
Great experience
What do you like best about the product?
Very clean, easy user experience. It allows us to organize our company and earn reward points while keeping our existing bank account.
What do you dislike about the product?
Low initial credit limit, Decreasing credit limits in real time based on balance. If the limit is reduced too much, the card becomes unusable.
What problems is the product solving and how is that benefiting you?
Organizing our business, managing our vendors, managing spend
RAMP for start ups
What do you like best about the product?
Linking capability to QBO allows all transactions to be efficiently recorded.
What do you dislike about the product?
Following up on authorizations for expenses
What problems is the product solving and how is that benefiting you?
Time saving and more accurate books
Ramp has made me popular with my clients!
What do you like best about the product?
I love the ease of use, the rewards, the workflows/approvals. And I love the cheer giffs after using the card.
What do you dislike about the product?
I wish there was a low limit way to onboard smaller clients- small businesses and non-profits that have cash flow swing. I do a lot of work in these industries and would love to set them off on the right foot but they don't always have the cash minimum. It would be nice if there was an "entry" option that gave a low spend limit in this scenario so bookkeepers can design a system for them from day #1 using this tool. Instead I have to set them up on a totally different software and then hope to switch eventually. That makes MY workflow slower because I have to work in a subpar system.
What problems is the product solving and how is that benefiting you?
Approval processes that auditors love, receipt capture, faster communication between me and my client about transaction details.
Ramp has been a game changer for us
What do you like best about the product?
App for field users - automation for accounting
What do you dislike about the product?
Nothing - the implementation process was addressed by the specialist assigned to onboarding. They customized our implementation schedule around our availability.
What problems is the product solving and how is that benefiting you?
Gives the field users an integrated way to submit receipts and memos
Ramp has saved our non profit tons of time and lots of money
What do you like best about the product?
The integration with Gmail, Amazon, the app and website. Bill pay is also amazing!
What do you dislike about the product?
I actually would like the option to use cash back as points on Amazon. I'd like a little more customization on the bill pay import.
What problems is the product solving and how is that benefiting you?
The time is saves vs regular cc reconciliation is awesome for my team
We have had nothing but an excellent experience with Ramp.
What do you like best about the product?
Virtual cards for all the different accounts; such as one for Amazon account; able to approve the transaction on my phone or by email; having full control of our spending and cash back.
What do you dislike about the product?
Having to report our bank accounts each month.
What problems is the product solving and how is that benefiting you?
We are able to purchase what we need to do our different events; setup continues bills and it tell us when they have been paid.
Finding a ONE-Stop Bill Paying and Credit Card Vendor
What do you like best about the product?
I was surprise I was able to obtain real support from RAMP. Really appreciate working with their team in particular with Matt McAnally. He walked me through step by step and actually pay attention when I ran into problem even after the training. I think with Ramp; we can have the credit card, bill paying and potentially using Flex for cash management as needed. The platform seems to be a lot easier to use than some other bill paying software.
What do you dislike about the product?
It is both a like and dislike. We do get a lot of emails from Ramp whenever a bill has been uploaded, from approval, to payment and when payment is made or expected to arrive to our vendors, there could be 3 to 4 emails on the same bill. On the other hand if one load the bill correctly the audit trial is there and we could even send the email regarding when the payment is made to our vendor as necessary.
What problems is the product solving and how is that benefiting you?
Manage costs on bill paying process.
Excellent platform
What do you like best about the product?
Our company has recently made the switch to Ramp for our company charge cards. We have benefited from the ease of use and mobile platforms especially. It was incredibly easy to begin using and we appreciate the ease in updating information in a timely manner. As we've integrated over the this new system we have been in contact with various Ramp support specialists frequently and every time our questions have been answered.
What do you dislike about the product?
While this does seem to be a well rounded product, there are instances where we come across a feature that isn't established quite yet, however, it does seem that there are updates coming that include most of the feautures we are looking for, and some we didn't even know we needed but have been increidbly helpful!
What problems is the product solving and how is that benefiting you?
Ramp has helped us simplify our employee charge card reporting which helps us get more timely reporting.
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