Ramp
RampReviews from AWS customer
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Great expense management
What do you like best about the product?
Ease of processing transactions, uploading receipts and memos, BillPay features very straightfoward and user friendly
What do you dislike about the product?
I would love to be able to archive old, non-active cards instead of having them still show up in my card list
What problems is the product solving and how is that benefiting you?
Better work and approval flows with expanded parameters
Streamlined financial management for midsize nonprofit
What do you like best about the product?
Ability to equip my field-based team with resources they need without burdening management
What do you dislike about the product?
bill pay process is clunky for approvals
What problems is the product solving and how is that benefiting you?
We could not give every team member a credit card for work related expenses because they didn't want to ping their credit histories.
Time saver!
What do you like best about the product?
So easy to use! My team members love the system when it comes to submitting for reimbursements. The bill paying for clients is so simple as well. Reporting on reimbursements within a given period is a piece of cake. Being able to issue one time cards to remote employees- absolutely fantastic! So many amazing things about Ramp, has definitely freed up so much needed time in accounting and administration.
What do you dislike about the product?
The only thing that I wish Ramp allowed is the ability to determine who needs to review what reimbursement requests from team members - for example: Team member A submits a reimbursement for a work related reimbursement, the notification for this reimbursement would go to the manager and then Admin for approval. But Team member B submits a wellbeing reimbursement, as this is NOT a work reimbursement, only the Admin would receive the notification, NOT the manager. As it's not possible to select what reimbursements managers are notified of, we cannot attach managers to team members which is a disappointment.
What problems is the product solving and how is that benefiting you?
Ease of reimbursing team members and collecting receipts, this has also helped with QBO management as well. Being able to issue not only physical cards, but also virtual cards is a huge asset. The real time management of those cards is incredible as well - so quick and easy.
Ease of Use and
What do you like best about the product?
User-friendly and great rewards program with good support
What do you dislike about the product?
Bill Payments need improvement and Card program needs improvement
What problems is the product solving and how is that benefiting you?
P card adoption and improvement of Working capital
Saves us so much time and money
What do you like best about the product?
Extremely user-friendly and easy to use, cost-effective, saves us hours a week, can create limitless custom rules to automate coding and classing, very easy to assign "delegates" for PTO, approvals come to your email inbox, very easy implementation compared to other products, excellent customer support
What do you dislike about the product?
No app on Android yet, sometimes the email scanning feature does not work properly, does not integrate with ADP TotalSource
What problems is the product solving and how is that benefiting you?
We have employees all over the country and no central office, so it was always a pain to track down receipts and expense reports, even with much more expensive software. Ramp is so easy to use for employees and can be set up to scan emails for receipts, so it has cut down the legwork of chasing these down significantly.
It has streamlined our AP processes, but also made preparing 1099s and pulling backup for audits much easier. You can export a vendor report with tax information to see who is missing tax information that is over the 1099 threshold, then batch upload the missing data - much quicker than having to check and enter tax information manually. The way that Ramp bill payments show up on the bank statement makes audit prep a breeze - payments are not batched, and the vendor paid is explicitly stated. It has shaved probably a dozen hours off my 1099 prep and another dozen off my audit prep.
It has streamlined our AP processes, but also made preparing 1099s and pulling backup for audits much easier. You can export a vendor report with tax information to see who is missing tax information that is over the 1099 threshold, then batch upload the missing data - much quicker than having to check and enter tax information manually. The way that Ramp bill payments show up on the bank statement makes audit prep a breeze - payments are not batched, and the vendor paid is explicitly stated. It has shaved probably a dozen hours off my 1099 prep and another dozen off my audit prep.
Ramp Review
What do you like best about the product?
Visibility and automation has been the best part since switching to Ramp.
The user experience has been excellent, with a fairly easy UI on the website and app.
Almost all positive reviews internally from onboarding.
Ramp Support has been very responsive and timely.
Our expense report submissions turnaround has been much faster on the user-end.
The mobile app has been great.
That in-turn helps us produce more accurate reporting and a quicker month-end close.
The ability to create digital cards with custom settings has been very helpful.
Can't wait to implement the rest of the products and features that are available.
From an admin perspective, the ability to customize and change settings, policies, approval flows has been very easy to figure out.
The user experience has been excellent, with a fairly easy UI on the website and app.
Almost all positive reviews internally from onboarding.
Ramp Support has been very responsive and timely.
Our expense report submissions turnaround has been much faster on the user-end.
The mobile app has been great.
That in-turn helps us produce more accurate reporting and a quicker month-end close.
The ability to create digital cards with custom settings has been very helpful.
Can't wait to implement the rest of the products and features that are available.
From an admin perspective, the ability to customize and change settings, policies, approval flows has been very easy to figure out.
What do you dislike about the product?
Ramp+ and the cost component has been a bit tough to digest.
The existing platform was great from the start.
Many of the advanced functions were ones that we were waiting for.
And a bit disappointed that it is Ramp+ only feature.
The existing platform was great from the start.
Many of the advanced functions were ones that we were waiting for.
And a bit disappointed that it is Ramp+ only feature.
What problems is the product solving and how is that benefiting you?
Visibility with expenses.
Timliness of expense reporting submissions.
Employees spend less time with the admin-type work of receipt management and coding.
Overall it saves time for the employees and the finance department.
Timliness of expense reporting submissions.
Employees spend less time with the admin-type work of receipt management and coding.
Overall it saves time for the employees and the finance department.
good and efficient system
What do you like best about the product?
easy dashboard and quick onboarding, easy implementation
What do you dislike about the product?
i don't think it was clear that Ramp is not a credit card company, but rather a charge card. so services like disputing a transaction take longer and don't yield the same results as a credit card company.
What problems is the product solving and how is that benefiting you?
none
Great experience with few nits
What do you like best about the product?
Comprehensive purchase card and AP platform.
Innovative features that help small finance teams do more.
Excellent communication.
Responsive customer support.
Innovative features that help small finance teams do more.
Excellent communication.
Responsive customer support.
What do you dislike about the product?
The Outlook receipt match integration can be improved. This is the one feature that sold me on the product, and it hasn't met my expectations yet. We still have time to fix that, though.
What problems is the product solving and how is that benefiting you?
For small finance teams looking for a product with an automated workflow and intelligent features, Ramp is what dreams are made of.
Spend Management Made Easy
What do you like best about the product?
Ramp has greatly helped our organization. The ease of use and the ability to create and manage company spending instantaneously has allowed us to free up valuable time for important tasks. Custom alerts and approvals makes spending easy and efficient.
What do you dislike about the product?
They are growing and there are some things such as tax fields that do not yet sync over to Xero accounting software in particular. Ramp has noted this and indicated that it will be a future consideration.
What problems is the product solving and how is that benefiting you?
Spend Management is the major problem that Ramp is helping our organization with. It allows us to restrict and permit any user to spend on business needs with embedded approvals.
3 Cheers for Ramp
What do you like best about the product?
I love not having to key in all of the credit card transactions for our employees anymore. It saves so much time. Having the employee put in their own memos and general ledger accounts and all I have to do is review them and make sure they are correct is awesome. It is easy to correct any incorrect information that users imput.
What do you dislike about the product?
I wish that when Ramp did updates that they would send out emails on the updates and what was updated. I'm sure that there is somewhere that you can find that information, but I'm not sure where it is at.
What problems is the product solving and how is that benefiting you?
Ramp has helped me solve a lot of time related issues... Keying in credit card receipts, hunting down employees to get the receipts and finding out what the receipts are for. Just feeling like I am nagging them for receipts/information.
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