Ramp
RampReviews from AWS customer
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Ramp Review - 2023
What do you like best about the product?
We've been using Ramp for a couple of years now. At first we weren't sure about it. Now we love how everything is in one place and we don't have to worry about where the Card is or losing it.
What do you dislike about the product?
At first, the Staff thought having to upload the recipts was time consuming. However, my boss thinks it's great. I think if you raise the receipt limit might be the answer.
What problems is the product solving and how is that benefiting you?
As the administrator on the Account, I receive emails for Transactions that are made. I can keep track of activity in real time. Our business is growing and Ramp is the card we'll be using to help keep things organized.
Ramp makes credit card spending easy!
What do you like best about the product?
The fact that is syncs with my accounting software to import the expenses seamlessly.
What do you dislike about the product?
I had some issues with implementation and it took a little bit longer time to get everything set up, but it is all good now.
What problems is the product solving and how is that benefiting you?
Keeping track of receipts and credit card spend by employee.
Wish I Could Use it More
What do you like best about the product?
The syncing with Quickbooks. The credit card transactions and their payments sync immediately. I've had no trouble reconciling the account in Quickbooks. I really like that the attachments are pushed into Quicbooks as well.
What do you dislike about the product?
How is it possible that you can not create a file for positive pay? We would like to pay our bills through Ramp, but can not because we use positive pay through Wells Fargo. There also appears to be a secuirty setting that needs to be changed. I am only authorized to approve up to a certain limit and then the CFO has to be the one to approve. Right now, I can change that setting in Ramp and allow myself to approve anything or to create and approve. We need a system where two users are required for every bill payment transaction, one to create and one to approve.
What problems is the product solving and how is that benefiting you?
Being able to easily issue credit cards to our employees and reconcile the charges.
Great Expense Management Tool
What do you like best about the product?
Easy to use tool for office and field teams. The automated text reminders for receipts and memos saves our accounting team a lot of time.
What do you dislike about the product?
The limitations on the amount of credit and timing of when payments are due are a set back for companies without a strong cash position.
What problems is the product solving and how is that benefiting you?
Receiving receipts and memos from the field team and limiting what they spent was always a change. Ramp creates the necessary restrictions and gets the field team to ask for approval.
Ramp solves many problems we have as a small nonprofit.
What do you like best about the product?
Using virtual cards notifies us immediately if vendors being paid automatically raise rates excessively. Virtual cards also guard against fraud. As an officer of the company I do not have to personally guarantee payment as with other business cards. We operate on a cash basis so it is very convenient for us to pay our bill in full at the end of each month. It is feature rich and has a pretty intuitive interface.
What do you dislike about the product?
Ramp does not automatically sync transactions to QB Online, even if the chart of accounts code is assigned by rule. Sync is always a manual process. Most of our transactions are small. But when we host a conference we often hit the monthly spend limit despite the fact that we have plenty of money in the bank to cover the bill. I would like for ramp to be classed and treated as a bank in Quickbooks Online.
What problems is the product solving and how is that benefiting you?
Solves problems mentioned previously that we had with other credit card companies. I can usually get in and out quickly and get my work done.
A Streamlined Platform Saving us a LOT of Headaches!
What do you like best about the product?
The best part about Ramp is the employee expense reimbursment process with automated customizable workflows. No more paper expense reports to scan! Its incredibly intuitive for the employees, managers, and the Finance team.
What do you dislike about the product?
One of the only downsides is that our NetSuite vendors do not migrate over to Ramp for the Reimbursments module. They migrate for Card transactions and BillPay, but not Reimbursements which would help.
What problems is the product solving and how is that benefiting you?
Ramp is solving inefficiencies in our finance processes by reducing the need to hound people for receipts, expense reports, and other memo information about card transactions. It is making us a much more productive team overall.
Great card easy to use
What do you like best about the product?
The rewards an ease of uploading receipts
What do you dislike about the product?
Naviagting the platform and figuring out where everything is located
What problems is the product solving and how is that benefiting you?
Receipt tracking and spending
Great for Start-ups & Scale-ups
What do you like best about the product?
Super easy to use. Love the spending controls and when they identify duplicative spending and how much we could potentially be saving.
What do you dislike about the product?
I know there are parts of Ramp I am not using well but havent taken the time to learn all about those options yet. But that's on me.
What problems is the product solving and how is that benefiting you?
Ramp helps us with business credit card access and better management of our CC spend.
Unbelievably easy transition
What do you like best about the product?
I am delighted with our Ramp experience. We moved to Ramp from concur--thus saving on concur and Amex fees--plus 1.5% cash back. Usage of ramp though, is so much easier than concur
What do you dislike about the product?
The only thing I dont care for is the look and feel of the credit card.
What problems is the product solving and how is that benefiting you?
It's saving us about $2k/month! It's also easier for employees to reconcile cc transactions. Cc expenses are now posted in real time.
Ramp is great
What do you like best about the product?
Easy to navigate, they add new features pretty often that are helpful in making processes move smoothly. Works well with international reimbursements.
What do you dislike about the product?
I wish I could have multiple accounts linked to one instance that can pay for different things ie one account for card balances, one for reimbursements.
What problems is the product solving and how is that benefiting you?
Makes reimbursements and tracking spend a lot easier.
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