Ramp
RampReviews from AWS customer
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The best way yet to control staff credit card spending
What do you like best about the product?
For years, we have given staff credit cards, reimbursements, etc. Then, chased them around to receipts. NO more with RAMP. All receipts are logged. Amazing.
What do you dislike about the product?
It took a while for staff and accounting (Quickbooks integration) to learn the "ways of RAMP."
What problems is the product solving and how is that benefiting you?
No more lost receipts. Memos help identify account numbers and the purpose for the purchase. Saves HOURS of time in the office.
Real time visibility is fantastic but this platform may not be perfect for everyone
What do you like best about the product?
Credit card spend controls and real-time visibility are the absolute best. Other platforms had anywhere from a 1-10 day delay before employees could enter their expense details
I also like the predictions on recurring charges so we can better anticipate cashflow
I also like the predictions on recurring charges so we can better anticipate cashflow
What do you dislike about the product?
Credit available fluctuates based on current bank account cash available so it changes monthly - this is very stressful as we have a seasonal business with high and low cash balance times of year, and we need consistent credit available
We have detailed bills imported to QBO every month (5-20 lines). Since the billing sync in Ramp only processes one way (from Ramp to QBO) we cannot use the bill pay part of your platform
We have detailed bills imported to QBO every month (5-20 lines). Since the billing sync in Ramp only processes one way (from Ramp to QBO) we cannot use the bill pay part of your platform
What problems is the product solving and how is that benefiting you?
This solves our issue of Real time availability of expense and spend management. We now have the ability to assign managers to review employees expenses instead of our bookkeeper having to do it all
Pulls together my 3 most important types of expenses into a free (to me) and beautiful platform
What do you like best about the product?
* My employees love it (compared to what they had before)
* I pull credit card, reimbursements, and bill pay into one platform
* I don't pay anything for the service
* In fact, I get 1.5% cashback on the credit cards
* They're continuing to add features... just yesterday I got an email about "automatic receipts" which is a game changer
* Probably more things, but I'll leave it at that. I like it a lot.
* I pull credit card, reimbursements, and bill pay into one platform
* I don't pay anything for the service
* In fact, I get 1.5% cashback on the credit cards
* They're continuing to add features... just yesterday I got an email about "automatic receipts" which is a game changer
* Probably more things, but I'll leave it at that. I like it a lot.
What do you dislike about the product?
* I wish I could call in for support. I have to email and sit around for a reply or schedule time with a representative.
* It doesn't integrate super well into our admittedly niche accounting system (Blackbaud Financial Edge). I have gotten it to work, but it took a significant effort, mostly because of Blackbaud.
* While it seems they are improving all the time, I don't have visibility into the plan. I wish I could track feature requests.
* It doesn't integrate super well into our admittedly niche accounting system (Blackbaud Financial Edge). I have gotten it to work, but it took a significant effort, mostly because of Blackbaud.
* While it seems they are improving all the time, I don't have visibility into the plan. I wish I could track feature requests.
What problems is the product solving and how is that benefiting you?
* Better credit card than our previous vendor--though that was a pretty low bar.
* Better visibility into departmental spend. It was SO HARD to get that out of our accounting system.
* Easier workflow for approvals. My employees are getting better and better at attaching receipts and categorizing transactions!
* Better visibility into departmental spend. It was SO HARD to get that out of our accounting system.
* Easier workflow for approvals. My employees are getting better and better at attaching receipts and categorizing transactions!
Ramp - Super Easy to Use For Employees and Keeps Us Organized
What do you like best about the product?
- I enjoy using Ramp as both the admin and a user! Here are a few of my favorites:
- Reimbursement: It is straightforward for employees to submit for reimbursement (with all required information) and for me to approve
- Receipts & Memos: Ramp makes creating our own rules around documentation simple, and there are helpful, but not overly annoying, reminders for employees to submit these items. As a company, we have found incorrect expenses that we would have never found before. It is easy to ask an employee to pay it back within the Ramp system.
- When an employee leaves, I can quickly transfer their card to another employee, which is convenient for vendor cards.
- Reimbursement: It is straightforward for employees to submit for reimbursement (with all required information) and for me to approve
- Receipts & Memos: Ramp makes creating our own rules around documentation simple, and there are helpful, but not overly annoying, reminders for employees to submit these items. As a company, we have found incorrect expenses that we would have never found before. It is easy to ask an employee to pay it back within the Ramp system.
- When an employee leaves, I can quickly transfer their card to another employee, which is convenient for vendor cards.
What do you dislike about the product?
Honestly, it is hard to think of something to say here. On the admin side, after some time has passed, I can't auto-sync the QuickBooks category to the expense, so make sure to sync a transaction within about 45 days of the charge.
What problems is the product solving and how is that benefiting you?
Before Ramp, we could not track and require receipts and memos. Previously using Brex we could not do this.
I Love Ramp!
What do you like best about the product?
I love the Spending controls and the cash back
What do you dislike about the product?
Payments do not always sync from my Frost bank account to my QuickBooks the same day they come out of my Frost bank account.
What problems is the product solving and how is that benefiting you?
lack of spend control
Game Changer!
What do you like best about the product?
Our small business has only been using Ramp for a month, but it has already been helpful and made tracking receipts and submitting expenses so much easier!
What do you dislike about the product?
I wish you could do more in the iOS app without having to log-in in a browser, but this is a small thing
What problems is the product solving and how is that benefiting you?
Tracking receipts and simplifying expense reports
Employees and accounting team both love it
What do you like best about the product?
The team loves the ability to see their transactions and easily send in receipts. The account team loves it even more as we know who to track down when receipts aren't available. Win/win for all parties!
What do you dislike about the product?
Using the bill pay feature has taken a little to get set up, but overall its a minimal dislike.
What problems is the product solving and how is that benefiting you?
Ramp helps us easily track spend for our employees and has helped reduce our close time by a day just because we no longer have to track down receipts!
Best time-saver for accounting
What do you like best about the product?
We had a senior accountant spending at least 10% of his time on credit card transactions. Even then, he struggled with getting receipts and monitoring spend. The integration with QuickBooks Online is amazing. Ramp does most of the work, including categorizing transactions and reminding cardholders to submit receipts. The cash-back rebate is a huge bonus! Our cardholders have stated it is easier for them to use also!
What do you dislike about the product?
I have not found a downside yet. It has been very positive.
What problems is the product solving and how is that benefiting you?
Saving Accounting time, accumulating receipts, classifying transactions for us based on MCC codes, synching directly with QuickBooks Online. Easier for cardholders. We have increased our spend to include AP transactions also.
Easy process of invoice payments
What do you like best about the product?
Flexibility and ease of use, multiple layers to limit card expenditure, easy to lick the cards & instant edit on card features
What do you dislike about the product?
Not being connected to a Canadian bank, not being able to connect with Canadian QB (online), The credit limit can be changed based on bank balance regardless that all statements have been paid on time and the column of transactions
What problems is the product solving and how is that benefiting you?
Ability to issue card instantly for whoever that wants to travel, the matching invoice to the vendor and direct request of reimbursment
Great experience
What do you like best about the product?
Ease of use and the people that work at Ramp are incredibly knowledgable of their product. It is very seamless and is easy to implement.
What do you dislike about the product?
I would say that there are some slow moments that come about when using the product and I wish for faster complexity
What problems is the product solving and how is that benefiting you?
The forecasting process.
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